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Online/Distance Customer Retention Strategy Colleges
- NVQ
- Online
- Different dates available
- 12 Months
...All of our students are given access to our online campus through their own personal login and password. Once logged in you can access your course materials... Learn about: Customer Retention, Customer Service, Customer Care...
Similar training in other typologies
- Course
- Online
- Beginner
- Different dates available
...exploring Communication basics, exploring Telephonic Techniques ,Handling Everyday Requests, Dealing with Challenges Assertively, learning about the types of Difficult Peoples... Learn about: Communication Training, Customer database, Customer satisfaction...
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Wow! It was an amazing, enjoyable, full of information day. Interesting facts for the past and how they affected the present situation. I totally recommend it.
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The course gave me the opportunity to understand how loyalty programmes work and what the companies try to achieve through them.
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- Course
- Online
- Different dates available
...trends in loyalty programmes Strategies of a loyalty programme Operational challenges - I.A.M Module 3 Customer lifetime value Branding – more trust... Learn about: Customer Focus, Customer Care, Value chain...
...trends in loyalty programmes Strategies of a loyalty programme Operational challenges - I.A.M Module 3 Customer lifetime value Branding – more trust... Learn about: Customer Focus, Customer Care, Value chain...
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Wow! It was an amazing, enjoyable, full of information day. Interesting facts for the past and how they affected the present situation. I totally recommend it.
← | → see all
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The course gave me the opportunity to understand how loyalty programmes work and what the companies try to achieve through them.
← | → see all
- Course
- Online
- Different dates available
...or it can contradict our words. Understanding what signals you are sending, as well as being able to read the signals that your clients... Learn about: Body Language, Sales Techniques, Customer Relationship Management...
- Training
- Online
- Intermediate
- 1 Day
..."people skill specialist," as he speaks and train on numerous disciplines ranging from communicatio and team leadership to change management and negotiation skills... Learn about: Customer Service Skills, Customer Manager, Customer Care...
- Course
- Online
- Intermediate
- Different dates available
...provide excellent customer service. Learning Outcomes Understanding of the aspects of delivering outstanding customer service Understanding the benefits... Learn about: Customer Relationship Management, Customer Manager, Customer Service...
- Course
- Online
- Intermediate
- Different dates available
...culture, and processes Keep your team engaged - Instead of making the same mistakes over and over, salespeople can quickly tap into the training they... Learn about: Selling System, Customer Retention Strategy, Customer Relationship Management...
- Course
- Online
- Intermediate
- Different dates available
...of the aspects of delivering outstanding customer service Understanding the benefits of outstanding customer service Importance of handling complaints... Learn about: Customer Retention, Customer Service Skills, Customer Care...
- Course
- Distance Learning
- Intermediate
- Different dates available
...but exceeds their expectations are the ones that stand out from the rest, they become the successful market leaders and they are the ones that grow and prosper... Learn about: Customer relationship, Customer Manager, Customer Retention Strategy...
- Course
- Online
- Different dates available
...is available in several learning styles: • Fully online • Online assessment – work through workbook and submit answers online • Paper based – complete... Learn about: Customer Care, Customer Service Skills, Customer Manager...
- Course
- Online
- Intermediate
- Different dates available
...All your study material will be available on our learning management system for which you will get access once you are enrolled. The material can be downloaded... Learn about: Customer Retention, Customer Service Skills, Customer Manager...
- Course
- Online
- February
...no matter how big and no matter what kind of market. What Will Students Learn? -Discover the benefits of developing a support network of connections... Learn about: Network Training, Key Interpersonal Skills, Sales Techniques...
- Course
- Online
- January
...techniques for managing stress You will spend the first part of the day getting to know participants and discussing what will take place during the workshop... Learn about: Customer Service, Customer relationship, Customer Care...
- Course
- Online
- February
...including customer profiles and life cycles... Learn about: Customer Service Skills, Customer Manager, Customer Retention...
- Course
- Online
- February
...What Topics are Covered? -The six critical elements of customer service -Understanding leadership -Managing performance -Onboarding and orientation... Learn about: Customer Care, Customer Retention, Customer Service Skills...
- Course
- Online
- January
...Who are your customers? -Meeting expectations -Setting goals -Communication skills and telephone techniques -Dealing with difficult customers and people... Learn about: Customer relationship, Customer Retention, Sales Training...
- Course
- Online
- March
...Phone Tag and Call Backs Next, participants will discuss some ways to make the most of voice mail. Following Up During this session, participants... Learn about: Customer Service, Customer Service Skills, Communication Training...
- Course
- Online
- February
...we will look at some basic ways that business writing is different from literary writing. Participants will also explore the two major types of proposals... Learn about: Sales Presentation, Customer Service Skills, Customer satisfaction...
- Course
- Online
- January
...This huge market encompasses traditional e-commerce, as well as m-commerce (which is growing faster than any other sector) and location-based e-commerce... Learn about: Customer Relationship Management, Business Strategy, Customer satisfaction...
- Course
- Online
- February
...to work through objectives effectively. We will help you plan and prepare for objections so that you can address customer concerns, reduce the number of objections you encounter... Learn about: Sales Training, Communications Planning, Customer Retention Strategy...