-
All
-
Online
-
Filters
Communication Skills courses
- Short course
- Online
- Intermediate
- Different dates available
...delegates will improve their customer-care skills when answering the telephone. Greater confidence when taking incoming calls Telephone etiquette when answering... Learn about: Customer Care...
- Course
- Online
- Beginner
- Different dates available
...which is why you should definitely consider this Certificate in Facilitation Skills course. This course will help you improve your facilitation skills... Learn about: Building Agendas, Providing Effective Feedback, Types of Thinking...
- Course
- Online
- Different dates available
- 12h
...or some important business decisions must be made. Nowadays, business uses different methods of communication like emails, memos, video conferences... Learn about: Business Writing, Communication Training, Constructing Sentences...
- Training
- Londonandanother venue.
- Coventry
- 2 Days
...gestures and audience rapport. Suitable for: Those with some experience with public speaking or presentations but realise they need more power...
- Course
- (N/a)
- 1 Day
...on a podium in front of over 1000 delegates, getting your message across clearly is crucial. Your audience's ability to follow your presentation and...
- Training
- Birmingham
- 2 Days
...as part of their job role. Anyone who has to make a presentation as part of their job role. A two day course where clients look at all aspects of planning...
- Training
- Blended in Nottingham
...Advise on other aspects of the job interview process such as dress code and building a rapport with the interviewers. Suitable for: Overseas students...
- Vocational qualification
- Southampton
...Presentation Skills About the course: Many of us feel anxious about speaking in public? If you want to beat those nerves and deliver credible...
- Course
- (N/a)
- 1 Day
...on a podium in front of over 1000 delegates, getting your message across clearly is crucial. Your audience's ability to follow your presentation and...
- Training
- Bradford
- 1 Day
...Well do not be surprised since most people feel the same way. This is after all a quite natural reaction to any stressful situation. Some of the most professional...
- Short course
- Exeter
- 1 Day
...a systematic 6 step process to resolve complaints.*Understand Parent, Adult and Child behaviours - recognising those behaviours in Customers and controlling...
- Vocational qualification
- Croydon
- 1 Day
...This course will teach delegates to prepare structure and run the appraisal. MODE OF STUDY Short Course FE LEVEL N/A DURATION 1 Day START DATE(S)...
- Vocational qualification
- Paignton
...Staff are now often expected, as part of their job, to give presentations to potential customers, other internal departments, at management meetings or to their own...
- Course
- Peterborough
- 1 Day
...Suitable for: Anyone who needs to make presentations, from a simple customer. presentation through to board level. Anyone who needs to make presentations...
- Short course
- Exeter
- 1 Day
...at your Company's image*Positive Communication. Learning how to recognise the different types of customer*Dealing with difficult situations or awkward...
- Vocational qualification
- Croydon
- 1 Day
...belief in the message and enhance the presenters professional. MODE OF STUDY Short Course FE LEVEL N/A DURATION 1 Day START DATE(S) 29th September...
- Vocational qualification
- Paignton
...Appropriate language Teleservice Skills Is this course right for me? This one-day course will enable you to manage reception and telephone work effectively...
- Short course
- Hammersmith
- 1 Day
...notes to ensure that the skills learnt on this course will be successfully applied. Suitable for: Anyone whose role requires speaking to groups and...
- Short course
- Exeter
- 1 Day
...voice.*Use effective story telling techniques to engage their audience and deliver their key messages persuasively including: making it personal...
- Training
- Hammersmith
- 2 Days
...Video recordings are used so participants can see themselves as others see them. The theme is theory, practice, theory, practice. The camera does not...
- Course
- Redditch
...Customer Service - Telephone Skills Use our magic to create your in-company programme... Each highly interactive and engaging bespoke in-company customer service...
- Short course
- Malvern
...Presentation Skills’ coaching programmes go beyond the basics and includes valuable in-depth analysis and one-to-one coaching to greatly enhance your personal...
- Short course
- Exeter
- 1 Day
...the different behaviours of people in meetings and how to deal with them. Suitable for: Suitable for anyone who may have to chair and manage meetings...