Cosensa Learning & Development Ltd courses

...It is suitable for managers and professional staff who wish to enjoy greater confidence when communicating with others. The trainer for this course... Learn about: Being Persuasive, Enhancing Personal Image, Dealing with People...

...personnel staff and people who work with client groups in need of support. Course Objectives: When faced with a fellow colleague who is in need of support...

...Course Content: - Understanding the difference between the business managers' role versus the role of the accountant - Understanding financial statements... Learn about: Expense Control, Account Statements, Balance Sheet...

...and clear verbal communication Building effortless rapport Networking in and out of the workplace Establishing and maintaining trust Who should attend... Learn about: Matrix Management, Convincing Others, Building Rapport...

...The course is designed to give participants a full understanding of how to prepare and deliver an effective presentation. It is highly practical with opportunities for practice... Learn about: Oratory Techniques, Gathering Information, Building Confidence...

...Certificates: All delegates who successfully complete this course will receive a certificate of attendance. Trainers background: The trainer for this course...

...Barriers to good communication - Using a simple structure to plan effective communication - How behaviour and personality influence the way people communicate... Learn about: Presenting Ideas, Speaking Clearly, Communication Skills...

...By the end of this course each delegate will be able to: Understand and describe the sales process (cycle) Describe and use a simple telesales structure... Learn about: Overcoming Objections, Requesting Appointments, Gathering Information...

...· Communication plan examples · Tips for writing a project definition · Types of documentation · Setting goals and objectives · Managing the workplan ·... Learn about: Managing Quality, Managing a Workplan, Managing Risk...

...All delegates who successfully complete this course will receive a certificate of attendance. The trainer for this course has extensive experience in design... Learn about: Assessing Risk, Managing Asbestos, Practical Experience...

...On completion of the course delegates will be able to: Explain the function of Health & Safety representatives Explain how a safety committee works... Learn about: Involving Employees, Workplace Hazards and Risks, Legislation Overview...

...and private sector organisations for over ten years and previously held a number of senior management positions in industry. Course Content... Learn about: Analysis Training, Training Programmes, Creative Thinking...

...Course Objectives: Dynamic facilitation is the very essence of strong leadership. It is about helping people face difficult issues creatively and collaboratively... Learn about: Strategic Planning, Building Rapport, Effective Facilitation...

...the written word · Style and Language · The principles of effective business writing · Accuracy, brevity and clarity · Presenting a positive image · Readability... Learn about: Letter Writing...

...form of a photocopy or scan of your original certificate issue number and date. The trainer for this course has extensive experience in design and delivery... Learn about: Risk Assessment, Identifying Hazards, Environmental Protection...

...(through documentation and training) an EMS. The course draws on the practical experiences of Cosensa professionals who have implemented EMS systems in a variety of organisations...

...This programme emphasises the importance of consistency and corporate style as well as enhancing your ability to spot mistakes. A module within this half-day... Learn about: Standard Symbols, Tips and Techniques, Role of Proofreader...

...The course is intended to ensure that the programme will help those accountable for managing and supervising others gain the confidence to challenge unacceptable... Learn about: Establishing Boundaries, Handling Bullying Informally, Types of Bullying...

...This FIVE-DAY course provides an understanding and knowledge of auditing quality management systems to third party standards. The objective of an audit is not fault finding... Learn about: Implementing an Auditing System, ISO 9000, Third Party Assessment...

...programme will receive a certificate of attendance. Course Content: Background and essential content of the ISO 9000 series of standards The 'value'... Learn about: Cost Consideration, Policy Objectives, Total Quality Initiatives...