Cosensa Learning & Development Ltd courses

...Work training programme defines assertive behaviour, and shows how it can assist in dealing with others and different situations. It encourages delegates... Learn about: Positive Body Language, Enhancing Personal Image, Resolving Issues...

...this course will receive a certificate of attendance. Trainers background: The trainer for this course is exceptionally well qualified as a fellow of the...

...Course Content: - Understanding the difference between the business managers' role versus the role of the accountant - Understanding financial statements... Learn about: Revenue Expenditures, Balance Sheet, Expense Control...

...this course will recieve a certificate of attendance. Suitable for anyone who needs to influence others in order to achieve their goals. Managers responsible... Learn about: Conflict Strategies, Non-verbal Communication, Matrix Management...

...professionally deliver presentations or communicate effectively. This is essential training for salespeople and those who need to attractively convey ideas... Learn about: Overcoming Obstacles, Body Language, Building Confidence...

...within the package - Create professional looking slides - Gain ne- confidence to face an audience and deliver your message - Find out where to source...

...Confident and skilful communication in the workplace should be central to everyone's role. However, too often issues arise purely as a result of poor... Learn about: Key Skills, Sentence Structure, Speaking Clearly...

...and building rapport are all explored and practiced using role-play scenarios. This course is suitable for employees who make appointments or discuss business... Learn about: Buying Signals, Telephone Etiquette, Requesting Appointments...

...Managing risk · Updating the project plan · Managing scope · Managing quality · Phase out plan and activities... Learn about: Roles and Responsibilities, Managing Risk, Managing Quality...

...Institute of Risk and Safety Management and the Association for Project Safety. Course Content: This one-day programme will provide delegates with an understanding... Learn about: Inspiring Others, Practical Experience, Assessing Risk...

...Institute of Risk and Safety Management and the Association for Project Safety. All delegates who successfully complete this course will receive a certificate of attendance... Learn about: Legislation Overview, Accident Prevention, Safety Committee...

...Describe the different stages of a training needs analysis - Identify the line manager's role - Recognise the link between the organisation and the trainee... Learn about: Manager's Role and Duties, Performance Management, Training Programmes...

...win/win solutions. It achieves this magic by eliciting nonlinear, heartfelt, transformational qualities of thinking called "choice-creating"... Learn about: Different Language Styles, Effective Facilitation, Creative Problem Solving...

...different approaches to convey different messages · Complaints, apologies, getting action, requesting information · Practical exercises · Basic Grammar... Learn about: Letter Writing...

...form of a photocopy or scan of your original certificate issue number and date. The trainer for this course has extensive experience in design and delivery... Learn about: Risk Assessment, Environmental Protection, Measuring Performance...

...(through documentation and training) an EMS. The course draws on the practical experiences of Cosensa professionals who have implemented EMS systems in a variety of organisations...

...course is dedicated to refreshing knowledge on spelling, grammar and punctuation and identifying the common mistakes that arise from a poor grasp of these elements... Learn about: Standard Symbols, Tips and Techniques, Role of Proofreader...

...This course is ideally suited to enable participants to recognise symptoms of bullying and/or harrassment in the early stages and deal with them effectively... Learn about: Handling Bullying Formally, Establishing Boundaries, Unacceptable Behavior...

...process Management's role in reviewing the effectiveness of the overall quality system Planning and managing a process based audit: - resources and timing... Learn about: Corrective Actions, ISO 9000, Third Party Assessment...

...programme will receive a certificate of attendance. Course Content: Background and essential content of the ISO 9000 series of standards The 'value'... Learn about: Registration Process, ISO 9004 Relationships, Total Quality Initiatives...