Cosensa Learning & Development Ltd courses

...The trainer for this course is an IRCA Accredited Course tutor and has a vast amount of International Management Systems Internal and Third Party Auditing experience... Learn about: Audit Programme, Developing Corrective Action, Improving Communication...

...It is suitable for account managers and salespeople with experience of selling (either on the telephone or through face-to-face sales) and wish to develop... Learn about: Handle Objections, Building Rapport, Controlling the Sales Interview...

...and is a member of the Chartered Management Institute as well as the International Institute of Risk and Safety Management and the Association for Project Safety... Learn about: Routes of Entry, Control Strategies, Substances Problems at Work...

...The use of Display Screen Equipment is widespread throughout almost every industry sector. Large numbers of employees use DSE as a significant part of their... Learn about: Recording Findings, Sample Documentation, Assessing Health...

...Course benefits: - Making meetings shorter, more focused and more productive - Apply the skills of leading, processing and controlling meetings... Learn about: Providing Clear Guidelines, 7 Different Ways of Preparation, 7 types of difficult people...

...and plan a positive course of action - Introduce tactics designed to sustain a long term positive mental attitude - Turn positive action into positive habits... Learn about: Personal Responsability, Positive Mental Attitude, Stress Prevention...

...With the move to a process focused management system, managers and those implementing ISO 9001:2008 need to understand the implications for their business... Learn about: Business Improvement, Quality Management Principles, Interactive Workshops...

...Under the Health and Safety (First Aid) Regulations 1981 (1982 in Northern Ireland), an appointed person is one who takes charge in a situation when... Learn about: Burns and Scalds, Heart Disorders, First Aid Boxes...

...practical experience gained in real life situations and for their ability to inspire delegates. Certificates: All delegates who successfully complete...

...Interviewing Preparation, Structure and Practice - Questioning and probing techniques - Listening techniques - Empathy and understanding - Closing... Learn about: Listening Skills, Questioning Techniques, Race Relations...

...regarding OH&S Standards, Regulations and Legislation. This is a highly participative course and is a practically based series of sessions using tutorials... Learn about: Corrective Actions, OH&S Standards, Audit Interviewing...

...and controls Work environment risks and controls Managing occupational health Unit C: Workplace and work equipment safety General workplace issues Principles... Learn about: Electrical Safety, Civil law, Criminal law...

...The course will cover EMS auditing standards, environmental legislation, codes of practice and risk evaluation. Audit interviewing and how to evaluation... Learn about: Corrective Actions, Sources of Information, Audit Regulation...

...Eco-Management and Audit Regulation (EMAR) Management of Environmental Risks Exploration of ISO14001 requirements Timescales and resources that will... Learn about: Training Issues, Implementation Issues, Corporate Governance...