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CRM Courses
- Course
- Distance Learning
- Advanced
- December
... and Loyalty Schemes Operational CRM The Goal of CRM (Customer Relationship Management) The Primary Stages of the CRM Value Chain Plus more Module 12 -... Learn about: Communication Training, Quality Training, Customer Relationship Management...
- Course
- Online
- Beginner
- Different dates available
... contact management, sales management, productivity and more. The course will help you to learn the tips of CRM and will improve your company to stay connected to customers, streamline the process, and increase profitability. Throughout the course, you will know how to coordinate the base requirements... Learn about: Customer relationship, Product Selection, Customer Relationship Management...
- Course
- Online
- Advanced
- Different dates available
- 1 Year
... and assessments. You will develop your understanding of best office administration and customer service practice, including role-specific skills in verbal and nonverbal communication, creating an office procedure guide, CRM and telephone etiquette. You also improve your IT skills with units on Microsoft Excel... Learn about: Office IT, Customer Service, Microsoft Office...
- Course
- Londonand2 other venues
- Manchester, Milton Keynes
- 7h - 1 Day
...As with many significant undertakings, undergoing a CRM review (even simply considering its implementation) requires learners to analyse technical and complicated systems. This course sorts through a myriad of information and brings you the basics you need to make a decision about the need for... Learn about: CRM Programs, Customer Service, Customer Retention...
- Training
- Online
- Beginner
... management, finance & accounting, human resources, customer relationship management (CRM), supplier management, marketing, and beyond. An ERP software integrates these various functions into one integrated system to streamline processes and flow of information across the entire organisation thus allowing... Learn about: Transactions and Activities, Customer Relationship Management, Customer relationship...
- Course
- Cardiff
- Different dates available
- 1 Day
...The Knowledge Academy Microsoft Dynamics CRM Implementation Guide for CRM 2013 1 day course covers the following topics: Introduction During... Learn about: Microsoft Dynamics, Confidence Training...
- Course
- London-city
... workflow or dialog rules are created. Debug custom workflow activity code and use declarative workflows for On-premise deployments. Use Plug-ins to extend the functionality of events for any entity in Microsoft Dynamics CRM. Understand the integration between Windows Azure with Microsoft Dynamics CRM... Learn about: Best Practice, Microsoft Dynamics, Business Process...
- Course
- London
- Different dates available
...This course offers detailed and interactive information on how to develop extensions for Microsoft Dynamics CRM, with focus on extension methods documented in the Microsoft Dynamics CRM SDK. It provides instruction on the use of a number of Common Platform Operations, on how to query and execute... Learn about: Business Process, Microsoft Dynamics...
- Training
- Inhouse
- Different dates available
- 47 Days
...This course describes the techniques required to customize Microsoft Dynamics CRM to meet the specialized needs of businesses. The topics covered include security; creation and configuration of entities; design of forms views and charts; auditing and solutions. The course describes each topic... Learn about: Role-Based Form, Microsoft Dynamics, Customizing Fields...
- Course
- Online
- Intermediate
- Different dates available
- 12 Months
...Completion Certificate NEW State of the art platform Employment Advice available on completion 12 Months Access Sales Force Package With Sales Force being the most popular CRM in the world, having a strong base of knowledge in Sales Force not only enhances your marketability but also gives... Learn about: Sales Training, Sales Process...
- Training
- Online
- Intermediate
- Different dates available
- 1 Year
... to building sophisticated financial models or designing complex dashboards. Most BI, CRM & Analytics products in the market use an “export to Excel” feature... Learn about: Analyzing Business, CRM & Analytics, MS Excel...
- Course
- Online
- Intermediate
- 3 Months
...CRM is all about business survival and how to create new value for its stakeholders by managing relationships. As a critical organizational competence, its management cannot be left to chance. Indeed in fiercely competitive markets where products and services are similar, has placed additional... Learn about: Relationship Building, Customer satisfaction, Customer relationship...
- NVQ
- Online
- Different dates available
- 1 Year
...This course will guide you to develop customer relationships through an extensive understanding of all the concepts and best practices of CRM that ultimately grow your business and improve your career. From understanding the benefits of having strong customer relations, generating strategies... Learn about: Customer Retention, Customer relationship, Customer Relationship Management...
- Course
- Inhouse in London
- Different dates available
- 7h - 1 Day
...As with many significant undertakings, undergoing a CRM review (even simply considering its implementation) requires learners to analyse technical and complicated systems. This course sorts through a myriad of information and brings you the basics you need to make a decision about the need for... Learn about: Customer Relationship Management, Customer Retention Strategy, Customer Care...
- Training
- Online
- Beginner
- 4 Weeks
...up Agencies • Recruiting Team • Email Templates • Final Exercise... Learn about: Confidence Training, Button Permissions, Candidate Screening...
- Course
- Cardiff
- Different dates available
- 3 Days
...The Knowledge Academy Microsoft Dynamics CRM 2011 Customization and Configuration 3 day course covers the following topics: Introduction During... Learn about: IT Security, Microsoft Dynamics...
- Course
- London
- Different dates available
... to: Explain the individual risk components and how they are derived, as well as any adjustments that may apply; Describe the options and approaches for calculating Exposure at Default (EAD), EL and Risk Weighted Assets (RWA) within the IBM ACCRC calculation engine Articulate the effects of... Learn about: IT Management, IT risk...
- Course
- London
- Different dates available
...This course offers detailed and interactive information on how to develop extensions for Microsoft Dynamics CRM, with focus on extension methods documented in the Microsoft Dynamics CRM SDK. It provides instruction on the use of a number of Common Platform Operations, on how to query and execute... Learn about: Business Process, Microsoft Dynamics...
- Training
- Inhouse
- Different dates available
- 147 Days
...This course introduces the capabilities of Sales Management in Microsoft Dynamics CRM 2013 that allow you to track and manage the sales process from potential to close. This course provides insight on sales process information, and introduces the tools available to analyze and report on sales... Learn about: Sales Training, Goal Management, Sales Process...
- Training
- Chennai (India)
- Intermediate
- Different dates available
...CRM – Customer Relationship Management Introduction of CRM (Customer Relationship Management) CRM Basic entities CRM Sub Modules Existing CRMs... Learn about: Data exchanging, Custom Settings, Visualforce Components...
- Bachelor's degree
- Ormskirk
- 3 Years
...) BUS2035 Consumer Behaviour (20 credits) BUS2038 Loyalty Generation and CRM (20 credits) MED2056 Writing for the Media (20 credits) MED2071 Crisis Management... Learn about: PR training, Marketing Communications, Consumer Markets...
- Bachelor's degree
- Falmouth
- Different dates available
- 3 Years
... Environment Website and App Design Team Leadership and Performance Consumer Behaviour Social Media and e-CRM Stage Three Alongside developing your marketing... Learn about: Financial Insights, Driving Operations, Marketing and Sales...
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Excellent content that certainly covered more than I envisaged. Everything was easy to follow, well presented, and the immediate "contact us" facility, if you have any queries, is fantastic.
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Easy to understand, well-structured course. Great content with real world case studies. Excellent customer service.
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I have enjoyed my course that I have recently completed. I would certainly use the company again on one of their other courses. I feel that there is a wide and varied choice of courses which I'm sure I'll struggle to choose from. Keep up the great work!
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- Vocational qualification
- Online
- Different dates available
...Become an efficient user of the most popular Customer Relationship Management (CRM) software in the world with this Salesforce training course... Learn about: Sales Manager, SalesForce Automation, SalesForce Solution...
...Become an efficient user of the most popular Customer Relationship Management (CRM) software in the world with this Salesforce training course... Learn about: Sales Manager, SalesForce Automation, SalesForce Solution...
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Excellent content that certainly covered more than I envisaged. Everything was easy to follow, well presented, and the immediate "contact us" facility, if you have any queries, is fantastic.
← | → see all
-
Easy to understand, well-structured course. Great content with real world case studies. Excellent customer service.
← | → see all
-
I have enjoyed my course that I have recently completed. I would certainly use the company again on one of their other courses. I feel that there is a wide and varied choice of courses which I'm sure I'll struggle to choose from. Keep up the great work!
← | → see all