CRM Courses

...CRM is all about business survival and how to create new value for its stakeholders by managing relationships. As a critical organizational competence, its management cannot be left to chance. Indeed in fiercely competitive markets where products and services are similar, has placed additional... Learn about: Customer Service, Customer Loyalty, Customer satisfaction...

...This course will guide you to develop customer relationships through an extensive understanding of all the concepts and best practices of CRM that ultimately grow your business and improve your career. From understanding the benefits of having strong customer relations, generating strategies... Learn about: Customer Relationship Management, Customer relationship, Customer Retention...

...) BUS2035 Consumer Behaviour (20 credits) BUS2038 Loyalty Generation and CRM (20 credits) MED2056 Writing for the Media (20 credits) MED2071 Crisis Management... Learn about: Public Relations, Consumer Markets, Retail Marketing Planning...

...This course is a Salesforce masterclass designed for all levels of ability. It will teach you how to become an expert user of Salesforce, a revolutionary cloud based customer relationship management (CRM) service that deals with all customer interface concerns, from sales to marketing. Prateek... Learn about: Sales Training...

...Looking for a better way to manage and grow your business? Customer relationship management (CRM) software can surely be a great help. Let’s how you could utilize the features of Zoho CRM software effectively through this training.... Learn about: Zoho CRM, CRM Training, Customer relationship...

...Looking for a better way to manage and grow your business? Customer relationship management (CRM) software can surely be a great help. Let’s how you could utilize the features of Zoho CRM software effectively through this training.... Learn about: Customer Relationship Management, Business Management & Marketing, Customer relationship...

...COURSE DETAILS & CURRICULUM The SAP CRM application is an integrated Customer Relationship Management (CRM) software developed by SAP SE that targets... Learn about: Team Training, Sales Training, SAP SE...

...The Knowledge Academy Microsoft Dynamics CRM 2011 Installation and Deployment 2 day course covers the following topics: Introduction During this... Learn about: Microsoft Dynamics...

...This course offers detailed and interactive information on how to develop extensions for Microsoft Dynamics CRM, with focus on extension methods documented in the Microsoft Dynamics CRM SDK. It provides instruction on the use of a number of Common Platform Operations, on how to query and execute... Learn about: Business Process, Microsoft Dynamics...

...In this course you will learn how to use Salesforce CRM Tool to efficiently execute Customer Relationship related Tasks and Projects and increase overall business productivity and output... Learn about: Business Management & Marketing, Customer relationship...

...As with many significant undertakings, undergoing a CRM review (even simply considering its implementation) requires learners to analyse technical and complicated systems. This course sorts through a myriad of information and brings you the basics you need to make a decision about the need for... Learn about: Customer Service Skills, CRM Programs, Customer Care...

...The Knowledge Academy Microsoft Dynamics CRM Implementation Guide for CRM 2013 1 day course covers the following topics: Introduction During... Learn about: Confidence Training, Microsoft Dynamics...

... such as building new business processes, creating business rules, and validations to ensure that quality data is stored in the system. Moving on, we show you how to administrate the CRM by enabling user access, setting up data security, and doing other common configurations. We also show you how to provide... Learn about: Organizational Skills, Microsoft Office, Microsoft Dynamics...

...This course offers detailed and interactive information on how to develop extensions for Microsoft Dynamics CRM, with focus on extension methods documented in the Microsoft Dynamics CRM SDK. It provides instruction on the use of a number of Common Platform Operations, on how to query and execute... Learn about: Business Process, Microsoft Dynamics...

...As with many significant undertakings, undergoing a CRM review (even simply considering its implementation) requires learners to analyse technical and complicated systems. This course sorts through a myriad of information and brings you the basics you need to make a decision about the need for... Learn about: Customer Retention, Customer Care, Customer relationship...

...The Knowledge Academy Microsoft Dynamics CRM 2011 Customization and Configuration 3 day course covers the following topics: Introduction During... Learn about: IT Security, Microsoft Dynamics...

... powerful CRM system!What We Do In The Course: Learn the basics of Excel (for beginners, intermediate/advanced can skip) Start with a blank workbook Build all of the data fields you would want to track (this is fully customizable to whatever you want it to be!) Create predefined lists so users are limited... Learn about: MS Excel, Sales Training...

...This course offers detailed and interactive information on how to develop extensions for Microsoft Dynamics CRM, with focus on extension methods documented in the Microsoft Dynamics CRM SDK. It provides instruction on the use of a number of Common Platform Operations, on how to query and execute... Learn about: Microsoft Dynamics, Business Process...

...This course describes the techniques required to customize Microsoft Dynamics CRM to meet the specialized needs of businesses. The topics covered include security; creation and configuration of entities; design of forms views and charts; auditing and solutions. The course describes each topic... Learn about: Customer Service, Microsoft Dynamics, Dynamics crm...

...Looking for a better way to manage and grow your business? Customer relationship management (CRM) software can surely be a great help. Lets how you could utilize the features of Free CRM software effectively through this training... Learn about: Customer relationship, Customer support, Sales Funnel...