Customer Care courses Cumbria
-
Excellent, many thanks!
← | →
-
Really good and much appreciated, exceeded expectations.
← | →
-
Small group was helpful for feeling involved at all times. The course completely met the objectives, the material was good and the delivery was excellent. The length of the course was just right.
← | →
- Course
- Kendalandanother venue.
- Manchester
- Beginner
- February
- 1 Day
... efficient project managers with essential skills including time management and customer care, among others. Participants in this programme will learn key terminology for project management and will gain the ability to use essential management tools such as Gantt, Critical Path Analysis and others... Learn about: IT Project Management, Customer Care, Communication Training...
... efficient project managers with essential skills including time management and customer care, among others. Participants in this programme will learn key terminology for project management and will gain the ability to use essential management tools such as Gantt, Critical Path Analysis and others... Learn about: IT Project Management, Customer Care, Communication Training...
-
Excellent, many thanks!
← | → see all
-
Really good and much appreciated, exceeded expectations.
← | → see all
-
Small group was helpful for feeling involved at all times. The course completely met the objectives, the material was good and the delivery was excellent. The length of the course was just right.
← | → see all
Similar training online and classroom-based
- Short course
- Online
- Intermediate
- Different dates available
...This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through interactive workshops... Learn about: Customer Care...
- Course
- Online
- Intermediate
- Different dates available
- 200h
... in an effective and beneficial manner. Key topics include; the process of listening to, questioning and confirming customers’ needs, the fundamentals of creating customer-focused environments , development of a customer service strategy , techniques for building long-term customer relations, techniques... Learn about: Customer Service Skills, Customer Retention Strategy, Customer Manager...
Questions & Answers
Add your question
Our advisors and other users will be able to reply to you