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Customer Care courses Lancashire
- Course
- Northern Manchester
- Intermediate
- Different dates available
- 1 Day
... 1 Day Customer Service Excellence workshop... Learn about: Customer Service, Customer Supply Chain, Customer database...
- Course
- Manchester, Uk
- 5 Days
...Guidelines for Performance Improvements ISO 19011:2002 Guidelines for Quality and/or Environmental Systems Auditing The ISO 9000 Quality Standards... Learn about: ISO certification, ISO 9001, ISO 9000...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 16h
..., management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress... Learn about: Communication Training, Customer Care, Negotiation techniques...
- Short course
- Online
- Different dates available
...prompt form.) 13:00 - 14:00 Lunch Break 14:00 - 14:30 Listening Skills (This module identifies when you should resist from talking too much and listening too little... Learn about: Quality Training, Sales Training, Listening Skills...
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