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Customer Care courses Kent
- NVQ
- Broadstairs
- Different dates available
...portfolio of work-based evidence to demonstrate competence. Each candidate is allocated a personal tutor, offering guidance and support through the qualification... Learn about: Customer Service Skills, Customer Care, Call Centre...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...(amount subject to change) Housing Benefit Council Tax Benefit (excluding the 25% single person reduction) Pension Credit - Guaranteed only You are studying... Learn about: Customer Service, Team Training, Key Account Management...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...Typical job roles could include senior contact centre operator, supervisor and team leader. You will learn: How to develop personal and organisational effectiveness... Learn about: Key Account Management, Customer Service, Relationship Marketing...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 16h
...A company’s reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service... Learn about: Communication Training, Customer Problem Solving, Setting Goals...
- Short course
- Online
- Different dates available
... more! Similarly, goodwill is lost very quickly in a customer care environment if a complaint is simply ignored or inadequately dealt with. Whatever objection a customer or prospect comes up with, this course will find the best possible answer in every situation. Through a series of role-plays and exercises, these... Learn about: Customer Behavior, Customer Manager, Objection Handling...
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