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Customer Care courses Kent
- NVQ
- Broadstairs
- Different dates available
...portfolio of work-based evidence to demonstrate competence. Each candidate is allocated a personal tutor, offering guidance and support through the qualification... Learn about: Call Centre, Customer Service Skills, Customer Care...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...(amount subject to change) Housing Benefit Council Tax Benefit (excluding the 25% single person reduction) Pension Credit - Guaranteed only You are studying... Learn about: Customer Care, Key Account Management, Customer Service...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...Typical job roles could include senior contact centre operator, supervisor and team leader. You will learn: How to develop personal and organisational effectiveness... Learn about: Customer Retention, Relationship Marketing, Customer Care...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
...Timetable 09:00 – 9:30 Welcome and coffee. Objectives of the course and Speed-Breaking exercise. 09:30 – 10:00 The advantages, issues and skills sets required to write emails... Learn about: Service levels, Customer service levels, Via Email...
- Course
- Online
- Intermediate
- 9h - 1 Year
..., or customer services, this course equips you with transferable skills that enhance employability. With clear, structured modules and expert guidance, learners can progress at their own pace and achieve recognised certification that demonstrates competence and professionalism in telephone counselling... Learn about: Customer Care, Listening Skills, Telephone Skills...
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