Customer Care courses Kent
- NVQ
- Broadstairs
- Different dates available
...portfolio of work-based evidence to demonstrate competence. Each candidate is allocated a personal tutor, offering guidance and support through the qualification... Learn about: Customer Service Skills, Call Centre, Customer Care...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...(amount subject to change) Housing Benefit Council Tax Benefit (excluding the 25% single person reduction) Pension Credit - Guaranteed only You are studying... Learn about: Team Training, Customer Retention, Customer Care...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...Typical job roles could include senior contact centre operator, supervisor and team leader. You will learn: How to develop personal and organisational effectiveness... Learn about: Key Account Management, Customer Service, Team Leader...
Similar training online and classroom-based
- Course
- Online
- Beginner
- Different dates available
- 125h
... customers, communication effectively for the delivery of customer service, and the principle of making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex skills required for the successful delivery of customer... Learn about: Service Operations, Customer Care, Service reports and dashboards...
- Short course
- Online
- Intermediate
- Different dates available
... encouraged to look through the eyes of the customer and, by means of a series of role-plays are able to understand and implement a series of measures to ensure that their business is always seen in the best light... Learn about: Customer Care...
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