Customer Care courses Kent
- NVQ
- Broadstairs
- Different dates available
...portfolio of work-based evidence to demonstrate competence. Each candidate is allocated a personal tutor, offering guidance and support through the qualification... Learn about: Customer Care, Customer Service Skills, Call Centre...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...(amount subject to change) Housing Benefit Council Tax Benefit (excluding the 25% single person reduction) Pension Credit - Guaranteed only You are studying... Learn about: Customer Care, Customer Service, Team Training...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...Typical job roles could include senior contact centre operator, supervisor and team leader. You will learn: How to develop personal and organisational effectiveness... Learn about: Key Account Management, Customer Retention, Customer Relationship Management...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 125h
... service, dealing with difficult customers, communication effectively for the delivery of customer service, and the principle of making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex skills required... Learn about: Relationship Marketing, Customer Service, Customer Relationship Management...
- Course
- Online
- Intermediate
- 9h - 1 Year
..., or customer services, this course equips you with transferable skills that enhance employability. With clear, structured modules and expert guidance, learners can progress at their own pace and achieve recognised certification that demonstrates competence and professionalism in telephone counselling... Learn about: Customer Care, Effective Communication, Listening Skills...
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