Customer Care courses Kent
- NVQ
- Broadstairs
- Different dates available
...portfolio of work-based evidence to demonstrate competence. Each candidate is allocated a personal tutor, offering guidance and support through the qualification... Learn about: Call Centre, Customer Service Skills, Customer Care...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...(amount subject to change) Housing Benefit Council Tax Benefit (excluding the 25% single person reduction) Pension Credit - Guaranteed only You are studying... Learn about: Relationship Marketing, Team Training, Customer Relationship Management...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...Typical job roles could include senior contact centre operator, supervisor and team leader. You will learn: How to develop personal and organisational effectiveness... Learn about: Customer Retention, Team Leader, Customer Care...
Similar training online and classroom-based
- Short course
- Online
- Different dates available
... more! Similarly, goodwill is lost very quickly in a customer care environment if a complaint is simply ignored or inadequately dealt with. Whatever objection a customer or prospect comes up with, this course will find the best possible answer in every situation. Through a series of role-plays and exercises, these... Learn about: Customer Types, Objection Handling, Handling skills...
- Course
- Distance Learning
- Advanced
- January
- 370h
...resources to help you on your journey Unit 1 - Traits of an Entrepreneur Traits of an Entrepreneur Resources to Consider Using a SWOT Analysis Advanced... Learn about: Marketing Skills, Entrepreneurial Leader, Market & Customers...
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