Customer Care courses London
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- May
...Throughout the course delegates will have the opportunity to discuss customer handling skills, enabling a confident return to the workplace. How to handle... Learn about: Incoming Calls, Customer Care...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- November
... and role-playing delegates will improve their customer-care skills when answering the telephone... Learn about: Customer Retention, Customer relationship, Customer Care...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- November
... encouraged to look through the eyes of the customer and, by means of a series of role-plays are able to understand and implement a series of measures to ensure that their business is always seen in the best light... Learn about: Customer Care, Customer Complaints Calls, Incoming Calls...
- Course
- London
...expectations Who is the customer - internal/external customers? How to convey the right impression when dealing with customers - face to face and... Learn about: Customer Care...
- Course
- London
- Different dates available
...products and dealing with complaints both faced to face and on the phone in a polite manner. You will improve your reading of product labels and information... Learn about: Customer Care...
- Course
- Enfield
- Intermediate
- 6 Months
...Organise and deliver customer service - Understand the customer service environment- Understand customers and customer retention- Principles of business... Learn about: Service Management, Customer Service, Front Desk...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
...The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills... Learn about: Customer relationship, Customer Relationship Management, Customer satisfaction...
- Course
- London
.... Practices which will protect company image and enhance customer loyalty and satisfaction... Learn about: Customer Care...
- Course
- Croydonand10 other venues
- Romford Road / London, Westminster, Wandsworth, Hounslow, Lewisham, Barnet, Chelmsford, Luton, Cambridge, Stratford
- Beginner
- Different dates available
- 8 Days
...Remaining vigilant throughout cctv operators shift Maintaining security Daily check cctv equipment Correct operation of cctv system Incident reporting... Learn about: Customer Care, Private Security, Security Officer...
- Vocational qualification
- Romford
- 18 Months
...is a mandatory part of the apprenticeship standards for Hair Professionals. The qualification develops the core knowledge and skills needed to become... Learn about: Customer Care, Sales Techniques, Sales Training...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- March
...Timetable 09:30 - 10:00 Coffee & Course Objectives 10:00 - 10:30 What is Customer Care and Setting out Our Objectives (Looking at customer care through the eyes of the customer)... Learn about: Customer Care, Contact and Developing, Role Plays...
- Course
- London
- Beginner
- Different dates available
- 7 Days
...security industry to obtain a licence from the Security Industry Authority. Our door supervisor course lesson plan designed to give the student a depth... Learn about: Customer relationship, Customer Care, Education Studies...
- Course
- London
- Different dates available
...• reading and understanding common documents quickly • learning important word processing skills, emailing and adding attachments, organising your files... Learn about: Ms Office, Customer Care, Office IT...
- Course
- London
...upon which the TOGAF® 9 Part 1 Examination is based to the level needed to pass the examination. The Global Knowledge TOGAF® program is delivered using... Learn about: Customer Care...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...11:15 Coffee Break 11:15 - 12:45 Developing your Customer Care skills 12:45 - 13:00 Discussion and Action Points from the morning 13:00... Learn about: Customer satisfaction, Customer Service Skills, Customer Care Skills...
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- Course
- City Of Londonand2 other venues
- Atenas, Frankfurt
- Different dates available
- 2 Days
... your customer and your business. With much participation involved throughout the day, you’ll find out how best to make the most out of data analytics and its importance throughout your value chain... Learn about: Customer Loyalty, Value chain, Customer satisfaction...
... your customer and your business. With much participation involved throughout the day, you’ll find out how best to make the most out of data analytics and its importance throughout your value chain... Learn about: Customer Loyalty, Value chain, Customer satisfaction...
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Their staff was good and trainers were profesisonal. friendly and educated. As per my experience, their trainings were effective and engaging. I enjoyed every bit of the training. I had a nice time in all.
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- Short course
- Londonand25 other venues
- Amman, Amsterdam, Barcelona, Brussels, Budapest, Copenhagen, Athens, Dubai, Frankfurt Am Main, İstanbul, Kuala Lumpur ...
- Different dates available
- 5 Days
.... Equipped with high-end methodologies and strategies, the course helps the participants to increase sales, growth margins, demonstrate the teams and set up an instance by building strong customer relationships. Our experts have designed the course by merging experimental learning with visual demonstrations... Learn about: Customer Service, Management Planning, Customer satisfaction...
.... Equipped with high-end methodologies and strategies, the course helps the participants to increase sales, growth margins, demonstrate the teams and set up an instance by building strong customer relationships. Our experts have designed the course by merging experimental learning with visual demonstrations... Learn about: Customer Service, Management Planning, Customer satisfaction...
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Their staff was good and trainers were profesisonal. friendly and educated. As per my experience, their trainings were effective and engaging. I enjoyed every bit of the training. I had a nice time in all.
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- Course
- Twickenham
- Different dates available
...High levels of customer satisfaction are essential to any business, large or small, if it is to survive and prosper in the current economic climate... Learn about: Customer satisfaction, Customer relationship, Customer Service...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course... Learn about: Customer satisfaction, Customer Service Skills, Customer Relationship Management...
- Course
- City Of Londonand2 other venues
- Atenas, Frankfurt
- Different dates available
- 2 Days
..."Discover and experience this fantastic fast-moving opportunity for you to experience the benefits of creating successful and long-lasting customer relationships which will help your organisation and your customers in the future. In this CPD accredited, practical and inspirational course... Learn about: Customer Care, Customer relationship, Customer Service...
- Course
- Londonand25 other venues
- Amman, Amsterdam, Barcelona, Brussels, Budapest, Copenhagen, Athens, Dubai, Frankfurt Am Main, İstanbul, Kuala Lumpur ...
- Different dates available
- 5 Days
...Delivering a valuable and differentiated experience for customers is essential to any organisation's strategy for growth and business survival. This course will provide delegates with a methodology for addressing the customer experience strategy challenge. The course is interactive, straightforward... Learn about: Service experience, World Class Customer Service Service, Serving Customers...
- Course
- Londonand2 other venues
- Manchester, Milton Keynes
- 1 Day
...Driven Product Selection process. This process requires defining the business need (or pain or problem, depending on the issue), deciding which functions... Learn about: Customer Care, Customer Retention, Customer Service Skills...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Advanced
- November
...examine which private businesses provide the best customer service and how that can be applied to the public sector. Advanced Customer Service for the Public Sector... Learn about: Customer Relationship Management, Customer Service, Customer Care...
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