Customer Care courses West Sussex
- Course
- Bognor Regis
- Different dates available
...This unit is relevant to staff who are in roles in all care settings – hospital, residential, day, surgery or foster-care or in the client’s own home... Learn about: Quality Training, Customer Care...
Similar training online and classroom-based
- Short course
- Online
- Intermediate
- Different dates available
...Throughout the course delegates will have the opportunity to discuss customer handling skills, enabling a confident return to the workplace. How to handle... Learn about: Customer Care...
- Course
- Online
- Intermediate
- Different dates available
- 260h
...; the process of listening to, questioning and confirming customers’ needs, leadership styles, the fundamentals of creating customer-focused environments , the value of reward and recognition schemes , development of a customer service strategy , techniques for building long-term customer relations, techniques... Learn about: Service Operations, Service reports and dashboards, Customer Retention...
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