Customer Care - Who Killed the Sale? - DVD

The following course, offered by Training World 'A World of Training!', will help you improve your skills and achieve your professional goals. During the program you will study different subjects which are deemed to be useful for those who want to enhance their professional career! Everyone who contacts a customer affects their attitudes, so everyone plays a part in winning or losing every sale Having the best product does not guarantee the order Attitude can be just as important outside the organisation as inside Good communication within an organisation is vitally important in providing excellent customer care