Customer care training course
Course
Online
Description
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Type
Course
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Methodology
Online
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Start date
Different dates available
The Customer Care Certificate will give you all of the information you require to effectively deal with customers in any situation. This is a comprehensive training course that covers all you will require to care for customers, clients and others you encounter when on the job.Customer care is essential in many industries, and even if you do not work directly with a client or customer, the information held in this course can assist you in your day to day life as well. You will learn how to use customers to the benefit of your company, and how to make the most of the interactions you have with customers and clients.Introduction to the Customer Care Certificate
Facilities
Location
Start date
Start date
Reviews
Subjects
- Access
- Customer Care
- Human Resources
- Business skills
- Communication
- Online training
- Online
- CPD Accredited
- Online Course
- Customer Services
- CPD course
- CPD Accredited Online Course
- CPD Short course
- CPD Training
- 24x7 CPD
Teachers and trainers (1)
Online Course Online Course
12 Month Unlimited On-Demand Online Access to the Course.
Course programme
Course Content
- Module 1 : Introduction
- Module 2 : The customer-led approach
- Module 3 : First impressions – making them count
- Module 4 : Communicating effectively
- Module 5 : Complaint handling
Customer care training course