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Customer Management courses Aberdeen
- Short course
- Aberdeen
...and 2G1 - Give customers a positive impression of yourself and your organisation...
- Course
- Aberdeen
...customers To be able to recognise expected service and exceed those expectations – internally and externally To understand the importance of first and...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 16h
...Challenges Assertively Dealing With Difficult People Dealing With Stress Meeting Expectations Setting Goals Seven Steps to Customer Problem Solving Telephone... Learn about: Customer Service, Customer Care, Communication Skills...
- Short course
- Online
- Intermediate
- Different dates available
...(Here delegates will look at the importance of first impressions i.e. when answering the phone and also the limitations of verbal communication through a fun exercise)... Learn about: Sales Training, Communication Training...
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