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Customer Management courses Edinburgh
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Advanced
...An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. Understand... Learn about: Customer Retention, Public Sector, Customer Retention Strategy...
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I had the 2 days training and it was beyond excellent. I have learned so much in 2 days that it has given me a lot of confidence which I did not have before. I got so much out of my equipment too. I highly recommend this training to anyone to improve their knowledge of live sound engineering.
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- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- August
...(Developing Relationships with the Five Types of Group Decision Makers) 14:40 - 15:00 Planning and Control (Using the SOSTT +4Ms effectively)... Learn about: Relationship Marketing, Theories of Marketing, Marketing Practices...
...(Developing Relationships with the Five Types of Group Decision Makers) 14:40 - 15:00 Planning and Control (Using the SOSTT +4Ms effectively)... Learn about: Relationship Marketing, Theories of Marketing, Marketing Practices...
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I had the 2 days training and it was beyond excellent. I have learned so much in 2 days that it has given me a lot of confidence which I did not have before. I got so much out of my equipment too. I highly recommend this training to anyone to improve their knowledge of live sound engineering.
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- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- February
...(Here delegates will look at the importance of first impressions i.e. when answering the phone and also the limitations of verbal communication through a fun exercise)... Learn about: Customer Service, Communication Training, Customer Care...
- Short course
- Edinburgh
- Intermediate
- 1 Day
...To identify ways of improving the quality of the customer experience. To understand your personal impact on customers and how attitudes make the difference... Learn about: Dealing with difficult customers, Building Rapport, Selling skills...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 125h
...according to your own schedule. Customer Service (Online Training Course) Learning Outcomes On successful completion of this course the learner will be able... Learn about: Relationship Marketing, Customer relationship, Customer Care...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
...this course provides the knowledge and confidence you need to succeed. Develop strong customer communication and service management skills Improve problem-solving... Learn about: Problem Solving, Communication Training, Customer Expectations...
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