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Customer Relationship Management Courses
- Course
- Online
- Intermediate
- 9 Months
...Food and Beverage Supply Chain Management Quality Management Events and Conference Management Customer Relationship Management Managing People... Learn about: Issues in HRM, Business planning, Conference Management...
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The training was amazing with great and excellent trainers who were really knowelegeable.
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- Course
- Leeds
- 1 Day
...This one-day training course enables delegates to understand the vital importance of customer service to any organisation and assists them to provide exceptional customer service, either themselves or through the actions of their staff... Learn about: Communication Training, Key Account Management, Customer Relationship Management...
...This one-day training course enables delegates to understand the vital importance of customer service to any organisation and assists them to provide exceptional customer service, either themselves or through the actions of their staff... Learn about: Communication Training, Key Account Management, Customer Relationship Management...
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The training was amazing with great and excellent trainers who were really knowelegeable.
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- Course
- Online
- 4 Weeks
...Customer service professionals play a vital role in any organization that wants to be profitable. Professional service can be a competitive advantage that helps build a strong, consistent, and loyal customer base. In order for an organization to rise above their competition, they need a dedicated... Learn about: Social Skills, Customer Care, Customer satisfaction...
- Course
- Online
- Intermediate
...The need to lead, model, and promote the organisational values within a customer service environment is essential for business success... Learn about: Customer Retention Strategy, Customer Care, Customer Retention...
- Master
- Online
- 3 Years
... to this course with or without a management qualification, you’ll gain a strong international network and the ability to innovate and execute decisions in your organisation... Learn about: Customer Retention, Management Information Systems, Environmental Conservation...
- Short course
- London
- 1 Day
...This intensive one-day training course teaches the fundamentals of sales team management. Delegates will learn how to be successful sales managers, select sales professionals, build unity and trust in a sales team, interview successfully, train sales professionals, set performance standards... Learn about: Key Account Management, Team Training, Objection Handling...
- Vocational qualification
- Lincoln
...The course aims to enable candidates to develop a broad understanding of how a retail outlet operates and functions, to offer a clear understanding of the individual's role in providing customer service in the retail industry and ways in which they can contribute, and an awareness of how to improve... Learn about: Sales Strategy, Customer Retention Strategy, Part Time...