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Customer Service courses Enfield
- Course
- Enfield
- Intermediate
- 6 Months
...Manage personal and professional development- Resolve customers' problems The remaining credits can be completed from any of up to 30 optional units selected... Learn about: Service Management, Front Desk, Client satisfaction evaluation...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 16h
..., management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress... Learn about: Communication Training, Customer Service, Telephone techniques...
- Course
- Online
- Intermediate
- Different dates available
- 260h
... course teaches essential elements of customer service and explains how these can be implemented for the success of a business. The course also covers dealing with difficult situations, the importance/value of customer feedback and how to handle complaints in an effective and beneficial manner. Key topics include... Learn about: Services marketing, Service outsourcing sales, Service reports and dashboards...
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