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Customer Service courses Hammersmith
- Course
- Hammersmith
- Intermediate
- 1 Day
...Deployment Understanding customer needs The QFD road: the main steps Deploying customer needs into product and process definition Difficulties associated... Learn about: Management Strategy, Organisational development, Management Economics...
- Course
- Hammersmith
- Intermediate
- 1 Day
...a head start with setting up and running a department. Managing People: Staff and Customers Managing your staff Teamwork: what makes a good team?... Learn about: Facilities Management, Staff and Customers, Staff Training...
- Short course
- Hammersmith
- 2 Weeks
...Technologies What is sustainability? Improving the sustainability of your organisation Sustainability: a whole organisation approach Determining your carbon... Learn about: Trade Finance, Quality management, Team Leader...
Similar training online and classroom-based
- Course
- Online
- Advanced
- Different dates available
...– Meeting Management Module Six – Tools of the Trade (I) Module Seven – Tools of the Trade (II) Module Eight – Being an Effective Gatekeeper Module Nine... Learn about: MS Excel, Communication Training, Customer Service...
- Short course
- Online
- Intermediate
- Different dates available
- 1 Day
...can access a Final Test which consists of multiple choice questions based on the material that you have studied. Once you have passed the course you... Learn about: Product Development, Continuous Improvement, Six Sigma...
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