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Customer Service courses Hammersmith
- Course
- Hammersmith
- Intermediate
- 1 Day
...a head start with setting up and running a department. Managing People: Staff and Customers Managing your staff Teamwork: what makes a good team?... Learn about: Facilities Management, Staff Training, Practitioners and officers...
- Course
- Hammersmith
- Intermediate
- 1 Day
...Deployment Understanding customer needs The QFD road: the main steps Deploying customer needs into product and process definition Difficulties associated... Learn about: Organisational Culture, Management Planning, Organisational development...
- Short course
- Hammersmith
- 2 Weeks
...Technologies What is sustainability? Improving the sustainability of your organisation Sustainability: a whole organisation approach Determining your carbon... Learn about: Staff Motivation, Facilities Management, Management Planning...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- 10h - 1 Year
... service. Learners explore core topics such as international destinations, ticketing, accommodation, holiday packages, travel regulations, and health and safety when travelling. The programme also introduces essential selling techniques, customer communication, and problem-solving skills that are vital... Learn about: Travel Agent, Travel Tourism, Travel and Tourism...
- Short course
- Online
- Advanced
- Different dates available
...utilise this to your customers delight. How to develop an awareness of competitors and how to use this to improve your own service. Developing advanced communication skills... Learn about: Customer Service...
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