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Customer Service courses Hammersmith
- Course
- Hammersmith
- Intermediate
- 1 Day
...a head start with setting up and running a department. Managing People: Staff and Customers Managing your staff Teamwork: what makes a good team?... Learn about: Staff and Customers, Practitioners and officers, Customer Service...
- Course
- Hammersmith
- Intermediate
- 1 Day
...Deployment Understanding customer needs The QFD road: the main steps Deploying customer needs into product and process definition Difficulties associated... Learn about: Organisational Culture, Organisational development, Management Economics...
- Short course
- Hammersmith
- 2 Weeks
...Technologies What is sustainability? Improving the sustainability of your organisation Sustainability: a whole organisation approach Determining your carbon... Learn about: Management Control, Staff Motivation, Strategic Management...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- 4h - 1 Year
...The Sales Skills course is designed to develop the core abilities required to succeed in modern sales environments across a wide range of industries. Whether working in retail, business-to-business sales, customer service, or account management, strong sales skills are essential for building... Learn about: Retail Management, Communication Training, Negotiation Skills...
- Course
- Online
- Different dates available
- 72h
...Letters Module Eight – Writing Proposals Module Nine – Writing Reports Module Ten – Other Types of Documents Module Eleven – Proofreading and Finishing... Learn about: Ms Office, Customer Service, Team Training...
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