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Customer Service courses West Yorkshire
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
...The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills... Learn about: Customer Relationship Management, Customer relationship, Customer Retention...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- February
...Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course... Learn about: Customer relationship, Customer Retention Strategy, Customer Service Skills...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- November
... and role-playing delegates will improve their customer-care skills when answering the telephone... Learn about: Customer satisfaction, Customer relationship, Customer Care...
- Foundation degree
- Leeds
- 2 Years
...; general skills such as communication, IT and teamwork, and practical skills such as providing excellent service and complaint handling. Work related learning forms an essential part of the course allowing on the job training and development of further skills to make students more... Learn about: Aviation Training, Communication Training, Customer Service...
- Short course
- Leedsand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, London, Manchester
- Intermediate
- August
...to find the right closing style to suit the person, product or situation.) 16:30 - 16:45 Summary & Action Plans Agreed... Learn about: Communication Skills, Customer relationship, Customer satisfaction...
- A Level
- Leeds
...Applicants must be willing to work flexibly with their placement in order to achieve their work experience hours. A minimum of 4 GCSE's at grade D including... Learn about: Full Time, Anatomy and Physiology, Customer Service...
- Short course
- Leedsand5 other venues
- Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- March
- 1 Day
...Maintaining direction and monitoring progress 7. Handling difficult people and situations 8. When to bring in senior stakeholders to ensure order and momentum... Learn about: Decision Making, Customer Service, Customer Relationship Management...
- A Level
- Leeds
- 1 Year
...This 1 year course is designed to give the students the basics of food preparation and customer service/food and beverage skills needed in the hospitality industry... Learn about: Customer Service, Professional Cookery, Food Preparation...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- November
- 1 Day
...for evaluating excellent customer service on the telephone) 15:15 – 16:00 Creation of our 10 top tips for our business for both telephone and email... Learn about: Communication Training, Communication design, Customer Service...
- A Level
- Leeds
- 1 Year
...G or the equivalent. Successful completion of the course can lead on to progression to the C&G L2 Diploma in Travel & Tourism. In addition to this... Learn about: Travel and Tourism, Customer Service, Cabin Crew...
- A Level
- Leeds
- 1 Year
...G or the equivalent. Successful completion of the course can lead on to progression to the C&G L2 Diploma in Travel & Tourism. In addition to this... Learn about: Travel Tourism, Travel and Tourism, Cabin Crew...
- A Level
- Leeds
...Applicants must be willing to work flexibly with their placement in order to achieve their work experience hours. A minimum of 4 GCSE's at grade D including... Learn about: Full Time, Personal Trainer, Anatomy and Physiology...
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The training was amazing with great and excellent trainers who were really knowelegeable.
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- Course
- Leeds
- 1 Day
...putting callers on hold, using appropriate language and taking accurate messages. Topics covered: Tips for a Good Telephone Technique Dos and Donts... Learn about: Customer Retention, Communication Training, Informal surveys...
...putting callers on hold, using appropriate language and taking accurate messages. Topics covered: Tips for a Good Telephone Technique Dos and Donts... Learn about: Customer Retention, Communication Training, Informal surveys...
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The training was amazing with great and excellent trainers who were really knowelegeable.
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Excellent course with excellent trainer. Great Trainer that tailored the course to our needs and kept us interested.
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I want to personally thank you for the excellent training that you presented to the CCI team earlier this week. Your knowledge and expertise in sales has given our team a boost (all the team!). It is up to me now to ensure they use the skills you demonstrated.
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I found this both interesting and enjoyable. The trainer kept us all engaged during the workshop.
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- Course
- Leeds
- 1 Day
...This day-long course from Stand&Deliver is ideal for anyone who is seeking to improve their negotiation skills. It begins in advance with a self-assessment... Learn about: Negotiation Skills, Selling Skill, Sales Training...
...This day-long course from Stand&Deliver is ideal for anyone who is seeking to improve their negotiation skills. It begins in advance with a self-assessment... Learn about: Negotiation Skills, Selling Skill, Sales Training...
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Excellent course with excellent trainer. Great Trainer that tailored the course to our needs and kept us interested.
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I want to personally thank you for the excellent training that you presented to the CCI team earlier this week. Your knowledge and expertise in sales has given our team a boost (all the team!). It is up to me now to ensure they use the skills you demonstrated.
← | → see all
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I found this both interesting and enjoyable. The trainer kept us all engaged during the workshop.
← | → see all
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Nice experience, happy with the services, good day overall leraned a lot. Thanks !
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Good, the course was a good decision to attend and I truly enjoyed the course. It was nice experience.
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Great training course, trainers were well educated and ambiance was good.
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- Short course
- Leeds
- 1 Day
...Understand and develop clear questioning skills using specific elements of communication. Topics covered: Open Questions vs Closed Questions Probing... Learn about: Customer Service, Planning Your Work, Presentation Skills...
...Understand and develop clear questioning skills using specific elements of communication. Topics covered: Open Questions vs Closed Questions Probing... Learn about: Customer Service, Planning Your Work, Presentation Skills...
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Nice experience, happy with the services, good day overall leraned a lot. Thanks !
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Good, the course was a good decision to attend and I truly enjoyed the course. It was nice experience.
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Great training course, trainers were well educated and ambiance was good.
← | → see all