-
All
-
Online
-
Filters
-
West Yorkshire
-
Online
-
Type of studies
-
+ Filters
Customer Service courses West Yorkshire
- Short course
- Leedsand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, London, Nottingham
- Intermediate
- September
- 2 Days
...styles highlights the most appropriate strategies for each individual. The ability to identify your strengths and weaknesses Understand why customers don't... Learn about: Customer Service Skills, Objection Handling, Customer Service...
- Short course
- Leedsand5 other venues
- Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- April
- 2 Days
...(It is highly likely that in a facilitated event conflict will occur between individuals and/or groups. This session looks at typical sources of conflict... Learn about: Sales Techniques, Customer Manager, Customer Service Skills...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
...The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills... Learn about: Customer Retention, Customer satisfaction, Customer Service Skills...
- A Level
- Leeds
...Applicants must be willing to work flexibly with their placement in order to achieve their work experience hours. A minimum of 4 GCSE's at grade D including... Learn about: Customer Service, Anatomy and Physiology, Personal Trainer...
-
The training was amazing with great and excellent trainers who were really knowelegeable.
← | →
- Course
- Leeds
- 1 Day
...putting callers on hold, using appropriate language and taking accurate messages. Topics covered: Tips for a Good Telephone Technique Dos and Donts... Learn about: Communication Training, Focus Groups, Customer Retention...
...putting callers on hold, using appropriate language and taking accurate messages. Topics covered: Tips for a Good Telephone Technique Dos and Donts... Learn about: Communication Training, Focus Groups, Customer Retention...
-
The training was amazing with great and excellent trainers who were really knowelegeable.
← | →
-
Excellent course with excellent trainer. Great Trainer that tailored the course to our needs and kept us interested.
← | →
-
I want to personally thank you for the excellent training that you presented to the CCI team earlier this week. Your knowledge and expertise in sales has given our team a boost (all the team!). It is up to me now to ensure they use the skills you demonstrated.
← | →
-
I found this both interesting and enjoyable. The trainer kept us all engaged during the workshop.
← | →
- Course
- Leeds
- 1 Day
...This day-long course from Stand&Deliver is ideal for anyone who is seeking to improve their negotiation skills. It begins in advance with a self-assessment... Learn about: Social Skills, Sales Coaching, Persuasion Skills...
...This day-long course from Stand&Deliver is ideal for anyone who is seeking to improve their negotiation skills. It begins in advance with a self-assessment... Learn about: Social Skills, Sales Coaching, Persuasion Skills...
-
Excellent course with excellent trainer. Great Trainer that tailored the course to our needs and kept us interested.
← | → see all
-
I want to personally thank you for the excellent training that you presented to the CCI team earlier this week. Your knowledge and expertise in sales has given our team a boost (all the team!). It is up to me now to ensure they use the skills you demonstrated.
← | → see all
-
I found this both interesting and enjoyable. The trainer kept us all engaged during the workshop.
← | → see all
- Short course
- Leedsand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, London, Manchester
- Intermediate
- August
...to find the right closing style to suit the person, product or situation.) 16:30 - 16:45 Summary & Action Plans Agreed... Learn about: Customer Care, Sales Techniques, Customer Service Skills...
- A Level
- Leeds
- Different dates available
... and business customers. They are likely to be dealing with more complex accounts. Foreign Currency Advisers: They identify the most appropriate method of transferring funds overseas to meet the customer’s needs and process the transfer applications. Administration Supervisors: They... Learn about: Financial Services, Financial Training, Customer Service...
- Short course
- Leedsand5 other venues
- Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- March
- 1 Day
...Maintaining direction and monitoring progress 7. Handling difficult people and situations 8. When to bring in senior stakeholders to ensure order and momentum... Learn about: Sales Techniques, Customer Service, Customer Relationship Management...
- A Level
- Leeds
- Different dates available
...handling payments Contribute to the development of a wine list Manage the environmental impact of work (MSC E9) Contribute to the selection of staff... Learn about: Customer Service, Team Training...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- November
- 1 Day
...for evaluating excellent customer service on the telephone) 15:15 – 16:00 Creation of our 10 top tips for our business for both telephone and email... Learn about: Communication Training, Communication Skills, Telephone answering...
- A Level
- Leeds
- 1 Year
...G or the equivalent. Successful completion of the course can lead on to progression to the C&G L2 Diploma in Travel & Tourism. In addition to this... Learn about: Customer Service, Travel Tourism, Airline Training...
- A Level
- Leeds
- 1 Year
...This 1 year course is designed to give the students the basics of food preparation and customer service/food and beverage skills needed in the hospitality industry... Learn about: Food Preparation, Customer Service, Professional Cookery...
- Foundation degree
- Leeds
- 2 Years
...; general skills such as communication, IT and teamwork, and practical skills such as providing excellent service and complaint handling. Work related learning forms an essential part of the course allowing on the job training and development of further skills to make students more... Learn about: Customer Service, Aviation Training, Communication Training...
-
Nice experience, happy with the services, good day overall leraned a lot. Thanks !
← | →
-
Good, the course was a good decision to attend and I truly enjoyed the course. It was nice experience.
← | →
-
Great training course, trainers were well educated and ambiance was good.
← | →
- Short course
- Leeds
- 1 Day
...Understand and develop clear questioning skills using specific elements of communication. Topics covered: Open Questions vs Closed Questions Probing... Learn about: Skills and Training, Planning and Business, Skills Communication...
...Understand and develop clear questioning skills using specific elements of communication. Topics covered: Open Questions vs Closed Questions Probing... Learn about: Skills and Training, Planning and Business, Skills Communication...
-
Nice experience, happy with the services, good day overall leraned a lot. Thanks !
← | → see all
-
Good, the course was a good decision to attend and I truly enjoyed the course. It was nice experience.
← | → see all
-
Great training course, trainers were well educated and ambiance was good.
← | → see all