Customer Service NVQ Level 2

Lambeth College

NVQ

In London

Price on request

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Description

  • Type

    NVQ

  • Location

    London

  • Duration

    6 Months

This course is suitable for people working in customer service who need to develop competence to national standards. Employees will develop an increased level of confidence and ability to handle customer service issues.

Important information

Government funding available

Facilities

Location

Start date

London
See map
Granton School, Granton Road, Streatham Vale, SW16 5AN

Start date

On request

About this course

No formal entry requirements are required; however, participants must be carrying out customer service work at an appropriate level.

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Course programme


Customer Service: NVQ Level 2

Course Option

Course Code E1-018

Start Date April 2010
Centre Flexible
Length of Course 6 - 9 months
Course Mode Part time - Day

Costs Fee payers Free
Status Open

Level 2
About the course : This course is suitable for people working in customer service who need to develop competence to national standards. Employees will develop an increased level of confidence and ability to handle customer service issues.

Mandatory Units :
Prepare yourself to deliver good customer service.
Provide customer service within the rules.

Optional Units :
There will be a range of optional units to choose from.

Entry requirements
After this course : Once complete, it may be possible for learners to progress to higher level courses to further advance their careers.

What to do next : If you are interested in applying for this course please click here to register and apply online and we will contact you as soon as possible to invite you in for an interview.

See related categories

Customer Service NVQ Level 2

Price on request

The best Customer Management courses

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