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Customer Service Training

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Save 71%
Edify Training
CUSTOMER SERVICE - Online training
Edify Training
  • Training
  • Online
  • Intermediate
  • Different dates available

... are the benefits of delivering great customer service? This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding... Learn about: Customer Needs, Communication Training, Customer Care... More

Special Emagister price

£35 £10
+ VAT
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Spearhead Training
Customer Complaint Handling - Online training
Spearhead Training
  • Training
  • Online
  • Beginner
  • Different dates available
Online course - Learning when you need it

...Learn how to handle a customer complaint professionally and effectively with this online course. Builds both your confidence and your skills to handle all types of complaint - whether made in person, by telephone or by email. Learn at your own pace and at a time to suit... Learn about: Skills Communication, Managing Complaints, Customer Service... More


£55
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Customer Service - Online training
FLOW Hospitality Training
  • Training
  • Online

...This customer service training module provides the learner with the main principles of providing excellent customer service - fundamental points that will differentiate an average customer service experience from a memorable one. Suitable for: All staff that deal with customers in their day to... Learn about: Customer Service, Customer Care... More


£30
+ VAT
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  • Training
  • Isle Of Wight

...Customer service training courses, featuring mystery shopping video footage, delivered directly by our trainers or through knowledge transfer to... Learn about: Customer Service, Customer Care... More


Price on request
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  • Training
  • Coventry
  • 1 Day

...Inspire excellent customer care in today's competitive market place. Developing effective customer communications. Understanding the role of support services in delivering good service. Creating and maintaining positive customer relationships. Handling complaints positively and gaining feedback... Learn about: Customer Care, Customer Service... More


£215
+ VAT
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  • Training
  • Inhouse

...To demonstrate that how you behave affects the way in which others behave towards you, illustrate the positive effect you can have on customer perceptions, enable you to develop a better understanding of what your customers need from you, and how to meet those requirements. Suitable for: All those... Learn about: Customer Service... More


Price on request
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Establishing Customer Needs - Inhouse training
Creativedge Training & Development Ltd
  • Training
  • Inhouse

...Suitable for: Day by day, your customer-facing employees are deciding your future. Every customer interaction they have is shaping the external perception of your organisation - for better or worse. Your customers have never had so much choice on who to deal with, and it's only through switched... Learn about: Skills and Training, Sales Training, Customer Care... More


Price on request
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  • Training
  • London
    and another venue.
  • 1 Day

...Handling difficult situations in a professional and positive manner will increase customer satisfaction and improve customer retention. Fail to handle and acknowledge your customers complaints and you could push them in to the arms of your competitors. Book a place on our Handling Difficult... Learn about: Customer Retention, Customer Service... More


£275
VAT inc.
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Customer RE-focus - Inhouse training
In-house Research and Training Ltd
  • Training
  • Inhouse
  • 1 Day

...To help create a common company-wide focus on the customer. Suitable for everyone in the organisation not just front line customer facing staff... Learn about: Customer Service, Customer Care... More


£16
+ VAT
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  • Training
  • Congleton
  • 1 Day

... as their primary communication tool with internal or external customers... Learn about: Customer Service, Customer Care... More


Price on request
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  • Training
  • Blended in Bedford
  • 1 Day

... Managers. Field Sales Consultants / Telesales Consultants. Sales Directors and Sales Managers. Client Relationship and Customer Service Managers. Experienced sales people who need to refocus and become aware of the latest sales intelligence. Small business owners... Learn about: Retail Sales, Customer Service, Sales Training... More


£499
+ VAT
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  • Training
  • Harrow
  • 1 Day

...rights of entry to licensed premises police powers with regard to suspension and closure of licensed premises the specific prohibitions for the sale... Learn about: Customer Service, Hospitality Management... More


£175
+ VAT
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  • Training
  • Blended in Manchester
  • 1 Day

...Sales Solution course that will create you a bespoke sales process that is tailored to your customers logoical buying process. Suitable for: The course is suitable for anyone that wants to increase their sales. You could be a soletrader a salesperson looking to gain a competitive edge or a director... Learn about: Objection Handling, Closing Skills, Retail Sales... More


£149
VAT exempt
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  • Training
  • Isle Of Wight

... across a diverse range of industry sectors. We specialise in sales skills, customer service excellence, and management development. Behavioural factors... Learn about: Retail Sales, Customer Service, Sales Techniques... More


Price on request
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  • Training
  • London
    and another venue.
  • 3 Days

...of successful charities which have led successful campaigns. Social Media For Charities is led by Carl Duncker MCIM DipM Carl specializes in marketing... Learn about: Marketing Management, Public Relations, Marketing Communications... More


Price on request
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  • Training
  • Peterborough
    and 2 other venues
  • 2h

...Learning the foundation skills, needed in todays competive business environment. Suitable for: All customer facing staff. For inexpereinced and experienced sales people who would like to learn the skills that make them more effective... Learn about: Objection Handling, Customer Care, Customer Service... More


£30
+ VAT
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Save 16%
Customer Service Excellence - PROUD Principle® training in St Helens
PMR Training and Development Ltd
  • Training
  • St Helens
    and 2 other venues
  • Intermediate
  • 1 Day

...This workshop is designed around the PROUD Principle® which builds into a set of key principles in achieving excellent customer service. Through its simplicity and ease of use it can create a unified customer-focused culture within an organisation, or by used individually to provide a simple... Learn about: Emotional Intelligence, Customer satisfaction, Customer Service... More


£230
+ VAT
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Customer Service - Inhouse training
Gary Bedingfield Training
  • Training
  • Inhouse
  • Intermediate
  • 7h - 1 Day

...Become a fully proficient Customer Service service adviser with this intense workshop. You'll learn how to deal with difficult and challenging situations, the importance of uniformity and consistency and how to provide excellent customer service by phone, text and email as well as face-to-face... Learn about: Staff Motivation, Customer satisfaction, Customer relationship... More


£650
VAT exempt
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First Impressions - Inhouse training
In-house Research and Training Ltd
  • Training
  • Inhouse
  • 20h

...Will help you to think about the customer service you provide and to learn how to apply best practice in order to support you organisation in developing and maintaining long-lasting customer relationships... Learn about: Customer Care, Customer Service... More


Price on request
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The Customer Service Game - Inhouse training
Creativedge Training & Development Ltd
  • Training
  • Inhouse

...Suitable for: Day by day, your customer-facing employees are deciding your future. Every customer interaction they have is shaping the external perception of your organisation - for better or worse. Your customers have never had so much choice on who to deal with, and it's only through switched... Learn about: Customer satisfaction, Customer relationship, Customer Service... More


Price on request
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Exceptional Customer Service - Inhouse training
Business Enhancement Training
  • Training
  • Inhouse
  • 1 Day

...This Exceptional Customer Service training course will teach you how to 'Go the Extra Mile' for your customers, handle issues assertively and exceed the customers expectations. Giving exceptional customer service will delight your customers, exceed their expectations and set your organisation apart... Learn about: Customer Service... More


£275
VAT inc.
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Customer Service Training - Inhouse
Hospitality and Leisure Manpower Ltd
  • Training
  • Inhouse
  • 4 Days

...Your trainer will deliver management sessions on: creating a positive environment maintaining standards Your trainer will deliver staff sessions... Learn about: Customer Service... More


£750
+ VAT
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