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Distance and online learning CRM courses
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- Advanced
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- 1 Year
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...or business support worker. It is also ideal for those returning to work, looking to refresh their knowledge, or developing transferable skills for a... Learn about: Microsoft Office, Office IT, Ms Office...
- Course
- Online
- Different dates available
- 6 Months
- Online campus
... and ultimately driving sales growth.[1] One important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials, and more recently, social media.[2] Through the CRM approach... Learn about: Demand relative to capacity, Consumer Behavior, Customer perceptions...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
- Online campus
- Support service
- Delivery of study materials
- Virtual classes
...The programme is designed to be inclusive and accessible to learners with varying experience levels. Whether you are new to customer service or wish... Learn about: Communication Training, Customer In Person, Customer Service...
- Course
- Online
- Beginner
- Different dates available
- 12 Months
...your relationship with your customers. In this course meticulously designed by UK Versity, you will look at the different types of consumer... Learn about: Consumer Involvement, Decision making processes, Consumer Behaviour...
- Course
- Online
- Intermediate
- Different dates available
...Focus Quality Selection Process - QSP Process Management Business Results European Foundation For Quality Anagement The Fundamental Concepts of Excellence... Learn about: ROQ Analysis, Service Quality, Service Economy...
- Vocational qualification
- Online
- Different dates available
...Students will learn methods for conducting business online and managing technical issues associated with creating an e-commerce website. The CIW E-Commerce... Learn about: IT in marketing, Internet Security, IT in e-commerce...
- Course
- Online
- Different dates available
...Module on Internationalization 1 lecture 12:28 Internationalization Internationalization Internationalization Internationalization Internationalization... Learn about: Team Training, Sales Process, Target markets...
- Course
- Online
- Intermediate
- Different dates available
- 2h
- Support service
- Virtual classes
- Online campus
- Delivery of study materials
...requires learners to analyse technical and complicated systems. It is really important for an organisation to have good customer relationship management... Learn about: Relationship Management, Customer Relationship Management, Customer relationship...
- Course
- Distance Learning
- Different dates available
- 1 Year
...core principles and practices of ERM, candidates explore integrated risk management strategies covering legal risk, operational risk, financial... Learn about: Risk Assessment, IT risk, Risk Management Framework...
- Vocational qualification
- Online
- Different dates available
...Students will learn methods for conducting business online and managing technical issues associated with creating an e-commerce website. The CIW E-Commerce... Learn about: Internet Security, Site management, Site Development...
- Course
- Online
- Different dates available
...Cloud Computing About Salesforce Salesforce Development Life Cycle Customer Relationship Management (CRM) Sandboxes 1. Introduction to Salesforce preview... Learn about: Sales Training, Customer Relationship Management, IDS training...
- Vocational qualification
- Online
- Different dates available
...Students will learn methods for conducting business online and managing technical issues associated with creating an e-commerce website. The CIW E-Commerce... Learn about: Internet Security, Outsourcing processes, Outsourcing processes...
- Course
- Online
- Different dates available
- 1 Year
...of the fundamental principles of management as well as their applications in Indian/international retail context. The fast changing retail environment... Learn about: IT Management, Retail Management, Accounting and Finance...
- Course
- Online
- Intermediate
- Different dates available
- 30h - 1 Year
- Online campus
- Support service
- Virtual classes
...Get to grips with the concept and application of CRM and Social Collaboration and how these align to core activities in the sales process. Find out... Learn about: Account management, Sales Leadership, Digital Marketing...
- Course
- Online
- Different dates available
...Objectives Keys & Normalization Referential Integrity Solution Set Putting it Together Relational Model Objectives Relational Model Objectives Relational... Learn about: Database training, Office IT, Ms Office...
- Course
- Online
- Different dates available
...Customer relationship is an imperative part of any modern day business. Building long lasting relationships with clients and providing them with the highest... Learn about: Human Resources, Business management, Customer Services...
- Course
- Online
- Intermediate
- Different dates available
...Management Service Quality and Determinants Services Quality Process and Audit Service Excellence Service Failures and Recovery Customer Grievances Complaint... Learn about: Marketing Management, Service Branding, Services marketing...
- Course
- Online
- Intermediate
- Different dates available
- 100h - 6 Months
- Delivery of study materials
- Support service
...Getting Started Unit 2: The Importance of Customer Loyalty Unit 3: The Customer Focused Busienss Unit 4: CRM and Marketing Unit 5: CRM and Sales Unit... Learn about: Relation Management, Marketing Strategy, Decision Making...
- Course
- Online
- Different dates available
...a Sales Landing Page to Capture Lead Information Create a Sales Landing Page to Capture Lead Information Create a Sales Landing Page to Capture Lead Information... Learn about: Social Media, Property Investment, Sales Training...
- Course
- Distance Learning
- Different dates available
- 1 Year
...Risk Manager MODULE SIX: ERM Implementation at Leading Organisations This module covers the following chapters: ERM at Mars, Incorporated: ERM for Strategy... Learn about: Risk manager, Strategic execution, Strategic Planning...
- Course
- Online
- Different dates available
...Explore a typical sales cycle for any organization and how that can be moulded in Dynamics CRM.This course begins with an introduction to the concept of Customer Relationship Management (CRM) and why is it important for any business. We then quickly dive into a product Microsoft is offering... Learn about: Microsoft Dynamics, Sales Training, IT Management...
- Course
- Online
- Beginner
- Different dates available
- 100h - 6 Months
- Support service
- Delivery of study materials
...Getting Started Unit 2: Defining Team Effectiveness Unit 3: Creating a Shared Service Vision and Purpose Unit 4: Creating Service Focused Team Unit... Learn about: Customer Service, Quality Training, Customer Care...
- Course
- Online
- Different dates available
...with a basic components. • Introduce the PostgreSQL database • Write code with Python Choosing Your Installation Operating System Discuss some of the advantages... Learn about: Database Management, Customer relationship, Operating System...