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Distance and online learning Customer Management courses
- Short course
- Online
- October
...This course bundle is perfect for any organisation looking to grow a successful business in terms of maximising profit and ensuring they have a good customer service approach in place. It comprises of 6 accredited and intensive course bundle. Ideal for senior managers, intermediate managers... Learn about: Time management, Customer relationship, Customer Service...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
- Virtual classes
- Support service
- Delivery of study materials
- Online campus
...The Home Study Courses Include the Following 7 Units:- Unit One - What is Customer Service Excellence? The following topics are covered: Why... Learn about: Quality Assurance, Quality Training, Quality Systems...
- Course
- Online
- 12 Months
... that is fundamental to the delivery of excellent customer service. The NCFE Certificate in Customer Service Knowledge distance learning course covers many issues, including the legislation, policies and procedures followed in providing customer care, learning from feedback and promoting products and services... Learn about: Customer Care, Customer Service...
- Event
- Distance Learning
- Different dates available
- Support service
- Online campus
- Delivery of study materials
...Es un planteamiento innovador y arriesgado, pero con un alto índice de eficacia y un gran potencial para llevar al éxito cualquier propuesta que se lance al mercado... Learn about: Marketing online, Sales Marketing, Sales Training...
- Course
- Online
- Advanced
- Different dates available
- Personal tutor
...Customer Service Professional Diploma Level 5 Become a qualified, capable and confident Customer Service specialist and the world really is yours for the taking! Now more than ever, it’s impossible to place too much emphasis on the importance of quality Customer Care. The support any business... Learn about: Customer Service, Customer relationship, Certificate in Customer Service (Level 3)...
- Event
- Distance Learning
- Different dates available
- Online campus
...Es un planteamiento innovador y arriesgado, pero con un alto índice de eficacia y un gran potencial para llevar al éxito cualquier propuesta que se lance al mercado... Learn about: Desing thinking, Design thinking, Sales Marketing...
- Course
- Online
- Different dates available
...• Essential Skills in Communication, Application of Number • Personal and social development (QCF) • Employability skills (QCF) • Professional & technical skills (QCF)...
- Course
- Online
- January
.... Each phone interaction has elements of sales and customer service skills, which we will explore in detail throughout this energizing course... Learn about: Customer Care, Sales Techniques, Customer Manager...
- Course
- Online
- Different dates available
...The course aims: -To examine and evaluate the organisation’s customers at intra-personal and individual levels -To evaluate critically the contribution of market segmentation and market research to marketing strategy... Learn about: Strategic Management, Customer Manager, Customer satisfaction...
- Course
- Online
- Different dates available
...Did you know that repeat customers, on average spend 67% more than new customers?If you need to manage clients on an ongoing basis and have a challenge around:Over-servicing Coping with project change Value based pricing Selling on value rather than time or fixed priced projects Ensure all staff... Learn about: Customer relationship, Client Management, Customer Service...
- Course
- Online
- Different dates available
...Learn how to implement the cost management system in your project in a professional wayالدورة جديدة من نوعها من حيث شرح الجانب النظري لنظام ادارة التكاليف بجانب التدريب العملي على كيفية تطبيق هذا النظام بالمؤسسات والمشاريع مع توضيح أبرز التحديات التي تواجه تطبيق النظام وشرح كيفية التعامل معها بشكل... Learn about: Cost Accounting, Financial Training, Cash Flow...
- Course
- Online
- Different dates available
...What incoterms rules don’t do How to you use incoterms rules Duties of the parties involved etc INTRODUCTION 3 lectures 07:20 Introduction to international... Learn about: IT risk, Logistics Management, International Trade...
- Course
- Online
- Different dates available
... of distance learning, enabling you to learn anywhere and at any time.Introduction to Retail Management CourseThe retail management course is an information packed course that is offered one hundred percent online, so no need to travel to a classroom; you get to study in the comfort of your own home... Learn about: Team Training, Getting to Grips with Consumer Behaviour, Customer Rights...
- Course
- Online
- Beginner
- July
... engagement, innovation and retention • Review five management techniques that will lead to better communication and results with millennials... Learn about: American workforce, Talent Management...
- Course
- Online
- Different dates available
...It is strongly recommended that, if you are a manager, you complete this course first before undertaking the Managing Stress one.If you are not a manager... Learn about: Team Training...
- Course
- Online
- Different dates available
...The cultural broker carries out mediation activities between the artistic and cultural system (artists, financiers, stakeholders, critics, journalists) and the various types of public that benefit from the organized initiatives, through the management of a cultural project (project management... Learn about: Service Management...
- Course
- Online
- Different dates available
...This online course focuses on positive negotiation. Why? Well, we have all heard of the 'Win-Win Idea': the challenge is achieving the desired win-win outcome...
- Course
- Online
- Different dates available
...to symbolic ceremonies, rites of passage and, finally, to social training MODULE II: Mother - child relationship: relational dynamics with pre-adolescent...
- Course
- Online
- Different dates available
...roll ingots is an industrial machine and is also used for hot or cold shaping of malleable materials. Module I: what does segalingotti do; Module...
- Short course
- Online
- Beginner
- Different dates available
... has on your business is largely determined by you. If complaints are handled poorly, customers may withdraw their business and encourage others to do the same. Complaints that are handled well may help you retain existing customers and could result in new customers being referred to your business... Learn about: Difficult Customers, Managing Complaints, Customer Complaint Management...