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Distance and online learning Customer Service courses
- Course
- Online
- Intermediate
- 8h - 1 Year
- Online campus
.... The course also introduces industry-standard practices such as IT service management principles, escalation procedures, and service-level expectations. With organisations increasingly relying on technical support teams to maintain productivity and system reliability, this service helpdesk training provides valuable... Learn about: Customer Service, Communication Training, Technical Support...
- Course
- Online
- Different dates available
- 72h
...Motivated Improve Your Marketing Provide Top Customer Service Wrapping Up Bookkeeping & Payroll Module One – Introduction Module Two – Basic Terminology... Learn about: Business Writing, Customer Service, Team Training...
- Course
- Distance Learning
- Advanced
- January
- 400h
- Online campus
...to remain calm under pressure Detailed knowledge of all key secretarial functions The opportunity to take your career to a higher level Unit... Learn about: Office IT, Office Admin, Time management...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...Explore communication skills required to meet customer’s needs. Examine the stages of the selling process, the range of products and profit making... Learn about: Tourism management, Tourism Development, Travel Agent...
- Course
- Online
- Different dates available
...Post journals to ledger - Enter data into system - Prepare deposit facility and lodge flows - Extract a trial balance and interim reports FNSACC302A (Core)... Learn about: Financial Training, Customer Service, Accounting MBA...
- Course
- Online
- Different dates available
- 4h
...suppliers • How else can you classify a market? • Can the product lifecycle help check pricing assumptions? • Can I forecast longer term price levels?... Learn about: Market analysis, Client Management, Market Research...
- Training
- Online
- 1h
...as it will expand and update your knowledge and understanding on the subject. As a short course, this eLearning solution will brief you on what is Best Execution... Learn about: Execution Policies, Best Execution, Finance Market...
- Course
- Distance Learning
- Different dates available
... the reception role. For that reason reception and administration services need to be defined using the quality principles of standardisation and communication to ensure consistency. Teaching This is a taught course, in which each student is guided by a personal tutor; in this way students benefit... Learn about: Practical Reception Skills, Customer Service, Telephone answering...
- Course
- Online
- Different dates available
...to Marketing for Hospitality and Tourism Introduction to Marketing for Hospitality and Tourism Introduction to Customer Service for Hospitality and Tourism... Learn about: Tourism Industry, Tour Guide, Hospitality catering...
- Course
- Online
- Different dates available
...• Maintain asset register • Record general journal entries for balance day adjustments • Prepare final general ledger accounts • Prepare end of period... Learn about: Accounting MBA, Skills and Training, Financial Services...
- Course
- Online
- Intermediate
- Different dates available
- 60h - 6 Months
...will greatly increase as will their knowledge of the properties that different Tour Operators include in their package holidays. Simulated Role Play Practice... Learn about: Customer Service, Travel Tourism, Travel Agent...
- Course
- Online
- Intermediate
- Different dates available
- 12h - 1 Year
- Virtual classes
- Online campus
- Support service
...of bancassurance in the UK, finance and repayment products and depositor’s credit and overdraft insurance. Find out about gold as foreign exchange... Learn about: Retail Banking, Customer relationship, Islamic Banking...
- Course
- Distance Learning
- Intermediate
- Different dates available
- 120h - 12 Months
...This course is ideal for anyone who is a receptionist or is keen to include more reception skills into their job. The Professional Receptionist course consists of 2 different courses: Certificate in Effective Communication (Level 2) Customer Care (Level 2) Certificate in Effective Communication... Learn about: Communication Skills, Team Training, Customer Service...
- Course
- Online
- Different dates available
- 9h
- Online campus
- Support service
- Delivery of study materials
- Virtual classes
...tools to win more deals, more of the time. On receiving your request an academic officer from the course will call you to explain everything about the course... Learn about: Sales Training, Customer Service, Sales Techniques...
- Vocational qualification
- Online
- Different dates available
...web designer and web content specialist. This course is ideal for beginners to web design as it is specifically equipped for those with little to no background in the industry... Learn about: Web Development, Web Interface, Customer Service...
- Vocational qualification
- Online
- Different dates available
...web designer and web content specialist. This course is ideal for beginners to web design as it is specifically equipped for those with little to no background in the industry... Learn about: Customer Service, Web Design, Web Architecture...
- Course
- Distance Learning
- Beginner
- Different dates available
- 6 Months
...you will then be ready to take the ICB Level 2 Bookkeeping examination. The ICB are the "Institute of Certified Bookkeepers." On successful completion... Learn about: Customer Service, Computerised Bookkeeping, Balance Sheet...
- Course
- Online
- Different dates available
- 24h
- Virtual classes
- Delivery of study materials
- Support service
- Online campus
...Organizing Work Using MS Word Opening Working with the Interface Your First Document Basic Editing Tasks Basic Formatting Tasks Formatting Paragraphs Advanced... Learn about: Legal profession, Customer Service, Legal System...
- Vocational qualification
- Online
- Different dates available
...web designer and web content specialist. This course is ideal for beginners to web design as it is specifically equipped for those with little to no background in the industry... Learn about: Web Development, Web Interface, Customer Service...
- Vocational qualification
- Online
- Different dates available
...web designer and web content specialist. This course is ideal for beginners to web design as it is specifically equipped for those with little to no background in the industry... Learn about: Web Interface, Customer Service, Web Development...
- Course
- Online
- Different dates available
...as an optical assistant can lead you to own your own business, get a high-paying job as a manager, or teach at a college or university. By the end of the lesson... Learn about: Customer Service, Retail Sales, Medical training...
- Course
- Distance Learning
- Advanced
- Different dates available
- 120h - 12 Months
- Personal tutor
- Support service
- Delivery of study materials
...*Plan and implement a range of business development skills *Devise, implement and monitor a customer service excellence programme *Develop working practices... Learn about: Customer Manager, IT Management, Team Work...
- Course
- Online
- Different dates available
- 12 Months
...Six Sigma, used at many companies simply means the measure of quality aiming for near perfection. Six Sigma is a strict, data-driven approach and method... Learn about: Customer Care, Business Studies, Customer Relationship Management...