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Distance and online learning Verbal Communication courses
- Course
- Online
- Different dates available
- 1 Year
- Online campus
- Support service
- Delivery of study materials
- Virtual classes
...question papers and useful links, this is the only course you will need to start your new career in telemarketing. Virtually everyone working in sales... Learn about: Business practice, Verbal Communication, Communication Training...
- Course
- Online
- Different dates available
...Your Inbox Module Ten – Avoid the Causes of Disorganization Module Eleven – Discipline is the Key to Stay Organized Module Twelve – Wrapping Up Organisational... Learn about: Communication Skills, Microsoft Office, Ms Office...
- Course
- Online
- Advanced
- Different dates available
- 1 Year
- Virtual classes
- Support service
...Receptionist Importance of Receptionist Different Types of Receptionist & Roles Communication Skills for Receptionist Telephone Skills Listening Skills... Learn about: Empowering Yourself, Ms Office, Office IT...
- Course
- Online
- Different dates available
...Gestures The signals you send to others It's not what you say, it's how you say it Module Six - Overcoming Nervousness Preparing mentally Physical relaxation... Learn about: Basic IT, Presentation Skills, Communication Skills...
- Course
- Online
- Intermediate
- Different dates available
- 1 Day
- Online campus
- Support service
- Virtual classes
- Delivery of study materials
...manage expectations Identifying your customers and their expectations from your organisation Working in as part of a team to improve the customer experience... Learn about: Communication Training, Service Operations, Customers professionally...
- Course
- Online
- Different dates available
...and what should be done after an incident has occurred. Learning Outcomes: What is conflict management Recognising aggressive behaviour Workplace violence... Learn about: Problem Solving, Verbal Communication, Conflict Management...
- Course
- Online
- Different dates available
...Counsellors may work in any of the following situations: Churches & Welfare organisations employ counsellors on all levels -from minimally trained volunteers... Learn about: Verbal Communication, Ms Word, Medical training...
- Course
- Online
- Intermediate
- Different dates available
- 3 Months
...This course will enable the user to Define negotiation, List common negotiation tactics, Describe the stages of the negotiation process, Describe key skills... Learn about: Communication Training, Problem Solving, Decision Making...
- Course
- Online
- Beginner
...Making Customers Feel Great From the Start 7: Communication Skills 8: Non-verbal Communication and Body Language 9: Dealing with Customer Complaints Overall Pass... Learn about: Verbal Communication, Non-verbal Communication, Body Language...
- Course
- Online
- Different dates available
... communication - listening; written communication; non-verbal communication - para verbal communication; non-verbal - body language and symbolic cues; and finally communication and diversity... Learn about: Communication Skills, Verbal Communication, Communication Training...
- GCSE
- Online
- Different dates available
- 12 Months
...Prejudice and discrimination Reducing prejudice Experiments Selecting participants How to use people in experiments Hypotheses: how to ask questions Presenting results... Learn about: Non-verbal Communication, Communication Training, Verbal Communication...
- Course
- Online
- Intermediate
- Different dates available
...• Vocal techniques that enhance speech and communication ability. • Techniques for managing stress. Call centre certificate course, consists of the following seven units... Learn about: Customer Service Skills, Customer Service, Sales Training...
- Short course
- Online
- February
- 2 Days
...So, if you are an upper and middle-level manager who is keen to enhance your skills, this course is for you. Want to learn more about it? Do not hesitate... Learn about: Community Care, Verbal Communication, Communication Training...
- Course
- Online
- Different dates available
... a conversation along, and progressing to higher levels of conversation. By the end of this Certificate In Interpersonal Skills Online Course, you will be able to: Understand the difference between hearing and listening Know some ways to improve the verbal skills of asking questions and communicating with power... Learn about: Communication Skills, Communication Training, Verbal Communication...
- Course
- Online
- Intermediate
- Different dates available
- 1 Day
- Support service
- Virtual classes
- Online campus
- Delivery of study materials
...to ask to create interest, handle objections, and close the sale. During the course you cover: During this interactive, linked and practical telemarketing course... Learn about: Selling Skill, Verbal Skills, Telephone Skills...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
- Virtual classes
- Online campus
- Delivery of study materials
- Support service
...Positive relationships, The circle of friends approach. Unit 8: Supporting Work and the Curriculum The following topics are covered: The hidden curriculum... Learn about: Visual Communication, Communication Training, Body Language...
- Vocational qualification
- Distance Learning
- Different dates available
...influences Human nature Personal autonomy Socio economic and political influences Emphasis or minimisation of cultural diversity Code switching Physical... Learn about: Effective Communication, Mental Health, Verbal Communication...
- Short course
- Online
- Beginner
- Different dates available
- 3 Months
...customers’ interest and desire for your product/service. The unit provides you with a framework that will ensure the customer is fully involved in the telephone conversation... Learn about: Sales Training, Verbal Communication, Communication Training...
- Course
- Distance Learning
- Advanced
- Different dates available
- 12 Months
...or psychotherapist that a candidate has obtained a certificate showing evidence of successful completion of a theoretical course providing a basic knowledge... Learn about: IT Law, Communication Skills, Verbal Communication...
- Course
- Online
- Different dates available
...and develop a support system to manage the resolution process List the steps a manager should take to record a complaint, analyse the situation... Learn about: Communication Skills, Verbal Communication, Communication Training...
- Course
- Distance Learning
- Different dates available
- 1 Year
- Personal tutor
- Delivery of study materials
- Support service
...COURSE CONTENT The course is divided up into three modules, as follows: Module 1: Customer Care Why your firm needs customer care Why you need to do something... Learn about: Customer Care, Handling Complaints, Customer Service...
- Course
- Online
- Intermediate
- Different dates available
...Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching... Learn about: Communication Skills, Verbal Skills, Verbal Communication...
- Short course
- Online
- 2 Days
...argumentation techniques used in the business industry. With this programme, you will refine your rhetorical skills in dealing with situations of argumentation... Learn about: Team Leadership, Verbal Skills, Verbal Communication...