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Free customer service courses
- Course
- Online
- Different dates available
..., and restaurant layout and design considerations. The course begins by introducing the food and beverage operations within a hotel. You will learn about the relationship between the food and beverage department and other hotel departments, such as room service and the stewarding department. The course describes... Learn about: IT Management, Hospitality Management...
- NVQ
- Blended
- Different dates available
- 12 Months
...This qualification is aimed at individuals who will be or are currently seeking to start a career in Food and Beverage Service. This qualification can be taken in the workplace so as you train, you gain hands on experience. It develops skills for serving all types of drinks as well as... Learn about: Food Service, Drinks preparation...
- Course
- Leicester
...The aviation industry is growing rapidly and if you enjoy providing great customer service and thrive of a busy working environment, you may like to consider a career in the aviation industry. This course will allow you to learn the essentials required to embark on a fantastic career in aviation... Learn about: Customer Service, Aviation Training...
- Course
- Online
- Different dates available
..., psychology, customer service, programming, social media marketing, children’s studies, nursing and patient care, social work, IT management, statistics, mental... Learn about: Community Development Strategies, Community Development, Community group...
- NVQ
- Blended
- Different dates available
- 12 Months
...The Beverage Service Apprenticeships acts as an entry and progression route for new staff in the sector, and to up skill existing staff. It is a high quality, prestigious learning and development programme, valued by employers. Apprentices will develop skills, knowledge and their competence... Learn about: Drinks preparation, Hospitality catering...
- Course
- Online
- Different dates available
... with helpful and non-offensive phrases. This course details the English necessary for working in restaurants in tourist areas or hotels. It explains how to take customer orders and provides key English expressions for every stage of restaurant service. This course details the English necessary for working... Learn about: International Tourism, English Language...
- Course
- Leicester
- Different dates available
...An apprenticeship is a job with training. You will be employed at least 30 hours a week, with 80% of your working hours in your day-to-day role, and the remaining 20% of your time engaged in training or study. The retail team leader role complements the role of other sales and customer service... Learn about: Team Training, Team Leader, Sales Training...
- NVQ
- Blended
- Different dates available
- 12 Months
...This qualification is aimed at individuals who will be or are currently seeking to start a career in Food Service. This qualification can be taken in the workplace so as you train, you gain hands on experience. It develops skills for serving all types of food in a professional and customer focussed... Learn about: Food Service, Food Handling...
- Course
- Online
- Different dates available
... and housekeeping department. The course also covers food and beverage services and you will learn about restaurant operations planning, the organization of the kitchen, menu objectives and planning, table setting and restaurant design and layout. Finally, you will learn about the food handling process... Learn about: Tourism Hospitality Management, IT Management, Tourism and Hospitality...
- Course
- Leicester
... companies plan promotion and sales and the importance of great customer service. You will also be planning trips for specific customer types, learning... Learn about: Travel Tourism, Travel and Tourism...
- NVQ
- Blended
- Different dates available
- 12 Months
.... The qualification covers: • Leadership • Working Relationships and Customer Service • Resource Control • Health, Safety and Hygiene In addition, a range of optional units are available in Food Production, Food and Drinks Service, Management of Functions, Housekeeping, Portering and Concierge, Reception...
- Course
- Online
- Different dates available
... to improve customer service, where the gap in monetising search queries between it and Google occurred, and recent acquisition proposals. This course will be of interest to advertising, business, marketing professionals and entrepreneurs who have an interest in how an online Web company uses its customer... Learn about: Customer Service, Customer satisfaction, Customer Manager...
- Course
- Leicester
... in customer service, selling skills, UK travel and tourism destinations and travel planning. The course also offers a tutorial system to help with your... Learn about: Tourism Industry, Travel and Tourism, Travel Tourism...
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I Learnt an had a wonderful time
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nice :) very helpful centre. I'm glad there are places where the education took the first priority.
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- Course
- Online
- Different dates available
... of the guest cycle as well as an understanding of room sales revenue and sales indicators. Finally, you will learn about the housekeeping department, which refers to rooms and related products and services that hotel guests will utilize. You will learn about the various types of housekeeping positions... Learn about: Hospitality Management, IT Management...
... of the guest cycle as well as an understanding of room sales revenue and sales indicators. Finally, you will learn about the housekeeping department, which refers to rooms and related products and services that hotel guests will utilize. You will learn about the various types of housekeeping positions... Learn about: Hospitality Management, IT Management...
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I Learnt an had a wonderful time
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nice :) very helpful centre. I'm glad there are places where the education took the first priority.
← | → see all
- Course
- Leicester
.... Subjects include investigating travel and tourism; the business of travel and tourism; the UK as a destination; customer service in travel and tourism... Learn about: Travel and Tourism, Travel Tourism...
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I certainly came across some new perspectives, various aspects and learnt fundamentals about Strategic Management.
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- Course
- Online
- Different dates available
... and entrepreneurship, HR, web design, psychology, customer service, programming, social media marketing, children’s studies, nursing and patient care, social work,... Learn about: Strategic Management, Corporate Strategy, IT Management...
... and entrepreneurship, HR, web design, psychology, customer service, programming, social media marketing, children’s studies, nursing and patient care, social work,... Learn about: Strategic Management, Corporate Strategy, IT Management...
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I certainly came across some new perspectives, various aspects and learnt fundamentals about Strategic Management.
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- Course
- Leicester
... of travel and tourism; the UK as a destination; customer service in travel and tourism; and European travel destinations. Alongside your BTEC studies... Learn about: Travel Tourism, Travel and Tourism...
- Course
- Online
- Different dates available
... characteristics of the hospitality industry such as products and services, communication with customers and with staff, relationship building such as developing repeat customers, cultural diversity and labour. You will also gain an understanding of the relationship between the hospitality industry and the tourism... Learn about: Hospitality Management, IT Management...
- Course
- Leicester
- Different dates available
... internal customers and their needs and how they feed into the operation. Know the products, facilities and services of the whole business and... Learn about: Team Training...
- Course
- Online
- Different dates available
... and sells tourism products to consumers. The industry is very effective at packaging its services and selling them as products through retail and online channels. The first section explains the role of tourism wholesalers in the travel industry and the methods they use to create an appealing product... Learn about: Sales Training...