Free customer service courses

... • Improve your handling of customer payments • Improve how you deal with customer queries and complaints • Further your personal and professional development • Learn at a time that suits you without the need to attend college • Better understanding of customer service in the retail industry... Learn about: Customer Relationship Management, Retail Management, Customer relationship...

...There is a range of online courses available covering subjects such as: Work responsibilities, project management, document production, events and meetings, communications, customer service, managing information and data, business resources, innovation and change, health, safety and security...

... to organise travel and accommodation. This unit will also allow employees to understand the impact of delivering poor customer service. Unit 2: Principles... Learn about: Information Management, Basic Skills, Proving administrative services...

... for their customers. The course begins by introducing you to the topic of service management and the elements of service management such as how best to serve customers in the modern business environment, what the product service systems are, what the service act comprises of, and how to ensure seamless service... Learn about: Services Management, IT Management...

... in the retail sector. We are looking for young professional people aged between 16-18 years old who are motivated and passionate about customer service...

... companies plan promotion and sales and the importance of great customer service. You will also be planning trips for specific customer types, learning... Learn about: Travel and Tourism, Travel Tourism...

...Benefits: 1). Improved time management 2). Increased productivity 3). A reduction in administrative errors 4). Improves employee morale and motivation 5). Highlights the skill of the workforce to existing and potential customers 6). Buy into the best methods of working from employees and maybe... Learn about: Time management, Business Administration, Office Safety...

... century customer learns about new products or services online through online buzz, online PR, and online dialogues. He explains that when designing a complex product, a business should create a layered product that allow customers choose how complex the functionality of the product should... Learn about: Product Sales, Drive Sales, Sales Training...

.... The qualification covers: • Leadership • Working Relationships and Customer Service • Resource Control • Health, Safety and Hygiene In addition, a range of optional units are available in Food Production, Food and Drinks Service, Management of Functions, Housekeeping, Portering and Concierge, Reception...

... in customer service, selling skills, UK travel and tourism destinations and travel planning. The course also offers a tutorial system to help with your... Learn about: Travel and Tourism, Tourism Industry, Travel Tourism...

...Benefits: - Drive waste out of current processes - Improve business procedures - Reduce Customer complaints - Reduce mistakes and paperwork - Improve customer service - Improve order accuracy & processing - Improve response time - Improved staff morale, attitude and performance... Learn about: Business Improvement, Business Improvment Techniques, Lean office...

...Fractional reserve banking is a key concept in banking. It means banks maintain only a fraction of the total amount of money in all their customers’ deposit accounts as cash that is available for withdrawal by depositors. By doing this, banks free up large supplies of capital that can be loaned... Learn about: Fractional Reserve Banking, Diposit accounts...

... the Achievement of Customer Satisfaction • Prepare for and Support Quality Audits • Manage Customer Service in Own Area of Responsibility • Develop and Implement...

.... Subjects include investigating travel and tourism; the business of travel and tourism; the UK as a destination; customer service in travel and tourism... Learn about: Travel Tourism, Travel and Tourism...

...This seminar provides an understanding of the latest business development techniques and explains how to emulate the success of companies with exceptional growth potential. Suitable for: Managers of technology or high value service companies who think their company's selling efforts...

... prevention system, this course will ensure that you have the knowledge necessary to manage a hygienic food service operation. You are first introduced to food safety topics such as water quality, pest control measures, food service accidents and incident management. The course then reviews a case study... Learn about: Water Quality, Food Service Accidents, Role of Management in the Food Service Industry...

... organisation operates Manage the achievement of customer satisfaction Prepare for and support quality audits Manage customer service in own... Learn about: Account management, 2D Design...

... in Teams, Customer Service and ICT. You will also have the opportunity to improve your employability skills in our Business Administration Training Office... Learn about: Business Administration, Business and Administration...

... Commercial Service, UK Cabinet Office, Civil Service Learning and the International Association of Contract & Commercial Management (IACCM). Over three weeks...

... of the guest cycle as well as an understanding of room sales revenue and sales indicators. Finally, you will learn about the housekeeping department, which refers to rooms and related products and services that hotel guests will utilize. You will learn about the various types of housekeeping positions... Learn about: Hospitality Management, IT Management...