Global Knowledge UK courses

...lifecycle and how it may be implemented to enhance the quality of IT service provision within an organisation. To explain the roles and justify the...

...Critical Success Factors and Risks Organizational issues concerned with Design The five aspects of Service Design – design of the Service Solution...

...Implementation consideration Managing Change in Service Operations Service Operation and Project Management Assessing & Managing Risk in Service Operations...

...Critical Success Factors and Risks Technology considerations related to Service Strategy The activities commonly performed in the Service Strategy arena...

...processes, functions and activities involved in Service Transition. Explain the roles and justify the need of Service Transition in the Service Lifecycle...

...to realise successful service design. Availability management as a capability to realise successful service design. IT Service Continuity Management...

...and competency in support of the Service Lifecycle approach as described in ITIL®. The course provides delegates with practical guidance on the design...

...business analysis and ITIL training. Suitable for: The course is suitable for individuals who require a deep understanding of Operational Support & Analysis...

...a Cisco ACE context to monitor real servers Describe the ACE features that provide IP application-based security Implement SSL termination Configure network...

...Authorised training on Cisco, Microsoft, Nortel and VMware as well as generic networking, security, VoIP and wireless courses. Our management curriculum includes project management...

...security levels ASDM requirements and capabilities Use the CLI to configure and verify basic network settings, and prepare the security appliance for configuration...

...tasks for Microsoft Office SharePoint Server 2007. Creating Microsoft Office SharePoint Server 2007 Sites Managing Microsoft Office SharePoint Server... Learn about: Microsoft Office...

...functions written by other developers. Creating and Using Functions Working with Functions Controlling Execution Context Implementing Managed Code in...

...System Resource Manager Monitoring Events Software Maintenance Using Windows Server Update Services Introduction to Windows Server Update Services Installing...

...Server administrators whooperateWindows Servers on a daily basis and want to learn the skills for configuring, managing, and maintaining the core technical...

...on the new features and capabilities within the R2 version of OCS 2007. IT professionals experienced in OCS 2007 (RTM) who wish to update their skills...