9

Government Funded Call Centre courses

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Apprenticeship - Level 2 Contact Centre - Inhouse course
NVQ Training & Consultancy Services Ltd
  • NVQ
  • Inhouse
  • 8 Months

..., Contact Centre & ITQ 6-8 months to complete Health & Social Care and Child Care Learning & Development 10-12 months to complete... Learn about: Call Centre... More


Price on request
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  • NVQ
  • Belfast City (Northern Ireland)

...Suitable for: The Apprenticeship in Contact Centre is ideal for full-time, 16-24 year old employees who are currently working within the contact centre sector... Learn about: Call Centre, Customer Service Skills... More


Price on request
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  • NVQ
  • Broadstairs
  • Different dates available

...The course is designed for people employed in a contact or call centres who wish to gain a nationally recognised qualification and study through distance/work based learning... Learn about: Customer Service Skills, Customer Care, Call Centre... More


£595
+ VAT
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  • BTEC
  • Distance Learning
  • 12 Weeks

...important to act within the limits of their own authority... Learn about: Negotiation Skills, Customer Service Skills, Influencing Skills... More


£650
+ VAT
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  • NVQ
  • Inhouse
  • 8 Months

..., Contact Centre & ITQ 6-8 months to complete Health & Social Care and Child Care Learning & Development 10-12 months to complete... Learn about: Call Centre... More


Price on request
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  • NVQ
  • Belfast City (Northern Ireland)

...Suitable for: The Apprenticeship in Contact Centre is ideal for full-time, 16-24 year old employees who are currently working within the contact centre sector... Learn about: Call Centre, Customer Service Skills... More


Price on request
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  • NVQ
  • Distance Learning
  • 6 Months

...The main objectives of the course is to complete successfully, achieving all listed units and moving on to level 41 if this is a desired choice. Suitable for: The course is suitable for professional call centre operators, usually Senior Contact Centre Operators or Team Leaders... Learn about: Persuasion Skills, Influencing Skills, Customer Service Skills... More


£850
VAT exempt
  • NVQ
  • Distance Learning
  • 6 Months

...To successfully complete your training, achieving all units listed in your chosen programme. Moving onto more specialised courses. Suitable for: The NVQ Level 4 in Contact Centre Professionals is suitable for senior contact staff, usually Team Leader/Manager level. It will develop your skills... Learn about: Persuasion Skills, Negotiation Skills, Influencing Skills... More


£1,100
  • NVQ
  • Distance Learning
  • 6 Months

...To complete the course fully, successfully and within the time frame. Suitable for: The course is suitable for people who work either full time or part time within a call centre or contact centre, usually appropriate for call operators... Learn about: Persuasion Skills, Customer Care, Influencing Skills... More


£750