-
All
-
Online
-
Filters
-
Location
-
Online
-
Type of studies
-
+ Filters
Government Funded Call Centre Distance and online learning courses
- NVQ
- Online
- Different dates available
- 1 Year
- Online campus
- Virtual classes
- Support service
- Delivery of study materials
...Nine – Goal Setting Module Ten – Key Steps Module Eleven – Closing Module Twelve – Wrapping Up Activities Call Centre & Customer Service Training Course... Learn about: Customer Service, Call Centre...
Similar training in other typologies
- Short course
- Online
- Intermediate
- Different dates available
- Delivery of study materials
- Virtual classes
- Online campus
- Support service
...the importance of customer care in relation to incoming calls How to handle complaints in a positive way Agreeing best practice methods Agreeing best practice methods... Learn about: Best Practice, Call Centre...
- Course
- Online
- Different dates available
- 1 Year
- Virtual classes
- Delivery of study materials
- Support service
- Online campus
...The course illustrates the areas you should focus while working as a call centre agent. Basic communication skills, telephone etiquette, handling difficult phone calls and customers, managing customers, the right ways of responding to the client’s questions etc. will be discussed... Learn about: Out of Voice Mail Jail, Communication techniques, Verbal Communication...
- Course
- Online
- Intermediate
- Different dates available
...Course Benefits Full Tutor Support Self paced, no fixed schedules Available to students anywhere in the world... Learn about: Sales Promotion, Call Centre, Sales Techniques...
- Course
- Online
- Different dates available
...Are you currently a call centre agent? Or are you someone who is in charge in customer service? Are you planning to learn more about his job but don’t know where? Then this training course will be a very big help for you to know how customer service works and why it works that way. Almost everyone... Learn about: Call Centre, Difficult Customers, Customer Service...
- Course
- Online
- Different dates available
- Virtual classes
- Support service
- Online campus
- Delivery of study materials
...and this Level 2 Certificate in Call Centre & Customer Service Training will explain you the concepts of customer service. New strategies have been formulated... Learn about: Goal Setting, Speaking Like a Star, Phone Etiquette...
- Course
- Online
- Beginner
- Different dates available
...A professional Call Center is the heart of any organisation. Call centre employees who know how to handle the vast variety of situations and present themselves with professionalism will be an asset to the organisation as well as will be able to profit themselves regarding salaries and performance... Learn about: Speaking Like a Star, Customer Service Skills, Types of Questions...
- Course
- Online
- Intermediate
- Different dates available
- 3 Months
...This is in the form of 2D & 3D lessons, animations, videos, audio narratives, etc. What will I get after the completion of the course? After completion... Learn about: Effective Communication, Calm Under Pressure, Call Centre...
- Course
- Online
- Intermediate
- Different dates available
- 1 Day
- Online campus
- Support service
- Delivery of study materials
- Virtual classes
...The value of personalising interactions and developing relationships. Vocal techniques that enhance speech and communication ability. Techniques for managing stress... Learn about: Customer Care, Call Centre, Influencing Skills...
- Course
- Online
- Intermediate
- Different dates available
...• Vocal techniques that enhance speech and communication ability. • Techniques for managing stress. Call centre certificate course, consists of the following seven units... Learn about: Customer Service, Call Centre, Communication Training...
- Course
- Online
- Different dates available
...Lift Your Confidence & Your Sales Numbers To New Heights A well-trained Call Center is the heart of any operation. Call center employees who know how to handle the great variety of situations that present themselves with skill and professionalism will be an asset to the organization as... Learn about: Sales Training, IT Management, Call Centre...
- Course
- Online
- January
...participants will explore Albert Mehrabian’s study on communication and how it affects telephone communication. Participants will also learn the role that... Learn about: Customer Relationship Management, Communication Training, Customer Retention...
- Course
- Distance Learning
- Different dates available
- 2 Years
...The programs design inculcates the right attitude.It develops the appropriate skills and imparts comprehensive and rigorous knowledge for the students to develop into effective managers and change agents in their respective organizations. Suitable for: Working professional desirous to join the... Learn about: Part Time, Call Centre, Retail Management...
- Course
- Online
- Different dates available
...Remember to review the resources below (if any) as they often form part of the course and may be covered within the knowledge test. PLEASE... Learn about: Customer Service, Call Centre, Sales Training...
- Course
- Online
- Intermediate
- Different dates available
- Virtual classes
- Support service
- Online campus
- Delivery of study materials
...Nowadays, jobs in call centres is a very appealing and wanted job. Young generations are looking for call centre jobs because it requires minimal start experience, offers high salary and rewards and gives incentives to develop your communication skills. A quality course on call centre training... Learn about: Verbal Communication, Communication techniques, Taking messages...
- Course
- Distance Learning
- Different dates available
- 6 Months
...Retail Management as a compulsory specialization has been arrived at after keeping into consideration the way Retail Industry in India has grown and... Learn about: Business Administration, Retail Management, Business and Administration...
- Course
- Online
- Intermediate
- Different dates available
- 1 Day
- Delivery of study materials
- Online campus
- Support service
- Virtual classes
...This telephone techniques course provides each learner with the knowledge and practical abilities required to meet these expectations and deliver a first class experience... Learn about: Customer Service, Telephone answering, Customer Care...
- Course
- Online
- Intermediate
...Course Benefits Full Tutor Support Self paced, no fixed schedules Available to students anywhere in the world... Learn about: Telephone answering, Call Centre, Call Handling...
- Course
- Online
- Intermediate
...be available throughout your studies with the college. He/she will assess your work and will provide you with regular feedback on your progress... Learn about: Call Centre Training, Telephone selling, Telephone management...
-
Thank you
← | →
-
I had the best experience.
← | →
- Course
- Online
- Intermediate
- 48 Weeks
...• Techniques for managing stress. For apply online please visit website:http://oxfordhomestudy.com Email: info@ oxfordhomestudy.com Phone: +441865686162... Learn about: Sales Training, Customer Care, Call Center Course...
...• Techniques for managing stress. For apply online please visit website:http://oxfordhomestudy.com Email: info@ oxfordhomestudy.com Phone: +441865686162... Learn about: Sales Training, Customer Care, Call Center Course...
-
Thank you
← | → see all
-
I had the best experience.
← | → see all
Questions & Answers
Add your question
Our advisors and other users will be able to reply to you