Government Funded Personal Development courses

...The qualification is made up of 6 units (4 mandatory and 2 optional). Mandatory Units: * Manage your own Resources * Provide Leadership for your team...

...It is suitable for candidates: Who have particular customer service and administrative job roles Who are working in designated advice or guidance organisations...

...Suitable for: This course is suitable for people This course is suitable for people Course review: The suite of EDI Level 4 qualifications in Employment...

...The Customer Service Centre is open 10am - 4pm weekdays. This course has been designed to reflect the most up-to-date thinking on the role of the team leader...

...outputs and targets within any industry sector, resolving issues and developing management skills. This qualification is aimed at team leaders and supervisors...

...All 7 units must be completed in order to achieve the full qualification although single unit accreditation is also available. Why do this course?...

...people to find work Course review: The suite of EDI Level 4 qualifications in Employment Related Services are designed to contribute towards meeting...

...skills and develop their management skills Those wishing to develop their leadership skills and develop their management skills Team Leading NVQ Level...

...identify the behaviours associated with non-assertive styles. use a personality profiling model to assess people objectively. apply a range of strategies to manage conflict...

...All 6 units must be completed in order to achieve the full qualification although single unit accreditation is also available. Mandatory Units • Manage...

...development of the team leader. Suitable for: This programme has been designed for people who lead a team and are responsible for the team's performance...

...Those entering a management role and those seeking recognition for their skills Those entering a management role and those seeking recognition for their skills...

...youth workers and other members of the community to: Lead walking groups in lowland countryside Teach the knowledge and skills needed to undertake a... Learn about: CPD for Teachers, Outdoor leadership and training...

...of leaders and managers in their roles, improvement in the teams they lead and in the products and services they provide, and improvements in your organisation...

...Develop the skills necessary to stimulate people at work to effective levels of performance. Suitable for: This qualification is intended for middle managers...

...of the delivery of customer service and will aid career progression. Suitable for: Those working in a customer interface role, these may be external...

...Identify the characteristics of those around them. Formulate Assertive responses to common challenges. Say No without feeling Guilty. Control Anxiety Responses...

...to think reflectively about what they do now to deliver customer service. The programme of workplace assessment encourages them to consider ways they...

...Suitable for: Anybody who works with children in a one-to-one or supportive role Anybody who works with children in a one-to-one or supportive role NVQ in Learning...

...role and with the responsibility for decision. making and supervising others Those working in a senior customer interface role and with the responsibility...