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Customer Service Skills Government Funded
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...in their job role. Progression Opportunities Learners can progress from the QCF (NVQ) Level 3 Diploma in Customer Service onto the QCF (NVQ)... Learn about: Verbal Communication, Customer Service, Customer Service Skills...
- NVQ
- Broadstairs
- Different dates available
...portfolio of work-based evidence to demonstrate competence. Each candidate is allocated a personal tutor, offering guidance and support through the qualification... Learn about: Customer Care, Customer Service Skills, Call Centre...
- NVQ
- Blended in Formby
- Different dates available
- 16 Months
...Learners also have to show that they have dynamic relationships with other organisations. Once payment has been received you will be booked in for an indicate into the programme... Learn about: Communication Skills, Customer Service, Quality management...
- BTEC
- Blended
- Different dates available
- 12 Months
...Unit 2 – Understand Customers - Unit 3 – Principles of Customer Service - Unit 4 – Understand Employer Organisations - Unit 5 – Manager Personal Performance... Learn about: Customer Service Skills, Customer Care...
- NVQ
- Inhouse
- Different dates available
- 30 Weeks
...potential customers 7). Buy into the best methods of working from employees and maybe a starting point for a learning journey Programme: This Level 2... Learn about: Customer Service Skills, Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
...Enduring Stress Mock Exam Mock Exam- Customer Service Skills – Delivering Excellent Service Final Exam Final Exam- Customer Service Skills – Delivering Excellent Service... Learn about: Customer Service, Customer Service Skills...
- NVQ
- Online
- Different dates available
- 12 Months
...(30 hours) Understand how to monitor the quality of customer service interactions Understand how to gather, analyse and interpret customer feedback Unit... Learn about: Customer Service Delivery, Customer relationship, Customer Retention...
- NVQ
- Derby
- Different dates available
...the customer service environment. learners who deal, or intend to deal, with customers on a daily basis as part of their job role and is applicable to a variety of work environments... Learn about: Service sector, Customer Service Skills, Customer Relationship Management...
- A Level
- Rhos-on-sea
- Different dates available
...classroom Theoretical work and portfolio building MOODLE (Virtual Learning Environment) Assessment: The programme will be assessed through a blend of the following... Learn about: Skills and Training, Customer Service Skills, Customer Service...
- Course
- Distance Learning
- Intermediate
- Different dates available
...Once all assessments and activities have been completed satisfactorily, you will then be awarded your certificate. The good news is, there is no final... Learn about: Financial Training, Customer Service Skills, Project Plan...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...understanding and skills to a national occupation level required by employers, thus proving competency in their job role. Learners can progress from... Learn about: Customer Service, Customer Service Skills, Verbal Communication...
- BTEC
- Blended
- Different dates available
- 12 Months
...individuals the foundation to future progression in a range of different roles, which involve customer contact. The Customer Service Apprenticeships respond... Learn about: Customer Service Skills, Customer Care...
- NVQ
- Online
- Different dates available
- 12 Months
...these Dealing with disgruntled customers Unit 5: Customer Relations The importance of consistency Understand how to continually work to high standards... Learn about: Customer Service, Customer Retention Strategy, Customer Service Skills...
- Course
- Distance Learning
- Intermediate
- Different dates available
...include Personal Assistant, Secretary and Administration Clerk. The course effectively is about communicating. It covers three areas, all central to the administrative... Learn about: Customer Service Skills, Team Training, Problem Solving...
- Course
- Distance Learning
- Beginner
- Different dates available
...for people who wish to gain an understanding of principles and practice of Customer Relations. No prior knowledge is required. Modules Module... Learn about: Communication Skills, Telephone Skills, Social Skills...
- Course
- Distance Learning
- Intermediate
- Different dates available
...the same products or services. The organisations that understand the importance of customers and how dealing with them in a way that not only meets... Learn about: Customer Service, Communication Skills, Customer Retention...
- NVQ
- London
- 18 Months
...The apprentice can fully perform and cover but not limited to the following job roles: Payroll Administrator Payroll Junior Payroll Assistant Payroll Officer... Learn about: Customer Service, Customer Service Skills, Customer Relationship Management...