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Classroom-based Customer Retention Government Funded
- NVQ
- Folkestone
- Different dates available
- 1 Year
...supervisor and team leader. You will learn: How to develop personal and organisational effectiveness; health and safety in ICT and contact centres... Learn about: Customer Retention, Key Account Management, Relationship Marketing...
- NVQ
- Derby
- Different dates available
...the customer service environment. learners who deal, or intend to deal, with customers on a daily basis as part of their job role and is applicable to a variety of work environments... Learn about: Customer Care, Customer Service Skills, Customer satisfaction...
- NVQ
- Broadstairs
- Different dates available
...Assessment for the NVQ is based on a combination of observation, questioning and collection of evidence from the workplace. Cost / Equipment £595 Start... Learn about: Customer Service, Customer Retention, Key Account Management...
- NVQ
- Broadstairs
- Different dates available
...service role within the work place which either expands on prior experience in the work place or builds ontop of a previously attained NVQ level... Learn about: Customer Service, Key Account Management, Customer Retention...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...health and safety in ICT and contact centres; customer care; interpersonal What will you be learning? This course is designed for employees whose job... Learn about: Customer Care, Relationship Marketing, Customer Relationship Management...
- NVQ
- Broadstairs
- Different dates available
...in a senior customer service capacity who wish to gain a nationally recognised qualification and study through a combination of distance and work based learning... Learn about: Customer Relationship Management, Relationship Marketing, Customer Service...
- NVQ
- Folkestone
- Different dates available
- 9 Months
...the courses in this section are LSC funded full qualifications. LSC funded full qualifications have no tuition and exam/registration fees payable for 16-18 year old students... Learn about: Customer Service, Relationship Marketing, Customer Relationship Management...
- NVQ
- Folkestone
- Different dates available
- 9 Months
...and exam/registration fees payable for 16-18 year old students. Certain courses may have additional expenses for materials, equipment and trips for which... Learn about: Customer Retention, Customer Service, Customer Relationship Management...
- NVQ
- Folkestone
- Different dates available
- 9 Months
...Income-related Employments and Support ALlowance (ESA) Income Support Working Tax Credit (your assessed household income needs to be less than 15,276 per... Learn about: Key Account Management, Customer Retention, Customer Service...
- NVQ
- Folkestone
- Different dates available
- 9 Months
...What happens when you have finished? After you have successfully completed this course you could go on to manage a team of customer service assistants... Learn about: Customer Retention, Customer Relationship Management, Relationship Marketing...
- NVQ
- Wolverhampton
...action ·Advocate on behalf of advice and guidance clients ·Prepare to represent advice and guidance client in formal proceedings ·Present cases for advice... Learn about: Relationship Marketing, Customer Retention, Customer Relationship Management...
- NVQ
- Wolverhampton
...To achieve the qualification candidates need to complete the three mandatory and three optional units. The programme will consist of workshops and support within your workplace... Learn about: Customer Relationship Management, Relationship Marketing, Customer Service...