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Blended Communication Skills Government Funded in West Midlands
- NVQ
- Blended in Wolverhampton
- Different dates available
- 6 Months
... with organisations. It supports the recognised need that individuals and employers must be responsible for gaining the skills needed to meet ever changing objectives which will in turn lead to improvements in efficiency and effectiveness throughout the organisation and with clients... Learn about: Customer Service...
Similar training and in other locations
- NVQ
- Distance Learning
- Different dates available
- 6 Months
... for the Customer Service sector. These qualifications allow learners to apply knowledge, understanding and skills to a national occupation level required... Learn about: Customer Service, Verbal Communication, Customer Care...
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Very great course overall.
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- NVQ
- Online
..., audio, graphics, case studies and interactive exercises to help Learners evaluate and improve their customer skills. Learners can complete...
..., audio, graphics, case studies and interactive exercises to help Learners evaluate and improve their customer skills. Learners can complete...
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Very great course overall.
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- Course
- Online
...Establishing their bottom line Communicate as equals Assertive behaviour Summary Extra content Body language Giving and receiving praise Dealing with aggressive...
- NVQ
- Online
- Different dates available
- 1 Year
...This Communication Skills Certificate is designed to improve communication skills through a broad spectrum of offerings covering writing, presentation, and interpersonal communication strategies. You’ll learn to use communication to build rapport and create environments of trust, warmth... Learn about: Communication Skills, Communication Training...
- Course
- Distance Learning
...To develop assertiveness skills, strategies and approachesd that allow the student to perform more effectively in the workplace. Suitable for: Anyone who would like to develop their assertiveness skills in the workplace...
- Course
- Distance Learning
- Beginner
- Different dates available
...If you want to develop your knowledge of Effective Communication so that you can embark on a rewarding career or you are already working in a related field and want to improve your career prospects, then this is the course for you. The Distance Learning Effective Communication course is designed... Learn about: Communication Training, Presentation Skills, Effective Communication...
- BTEC
- Online
- Different dates available
- 3 Years
... Skills... Learn about: Communication Training, Communication design, Electronics research...
- NVQ
- Online
- Different dates available
- 3 Days
...This is an essential qualification for anyone wishing to become a CIEH registered trainer* or to update and refresh their training skills and practice. This is the benchmark trainer skills qualification for CIEH registered trainers delivering training that is not publicly funded. It is ideal...
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From the beginning I have found all information very helpful ando found all members of staff that I have come across very helpful. I have done other courses online and none have been as helpful or as well explained as this course in Information, Advice and Guidance. The study learning materials are easy to read and take in. I would highly recommend NCC Home Learning. Overall a very positive experience.
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Learning through NCC has unlocked lot of opportunities for me. I have managed to attain a professional position and also acquired some CPD points. The input from mentor is well regulated and keeps you going. The admin team are quite prompt to reply to questions and quite affable as well. By concluding my course I am focusing towards a fellowship status with IAM. I would not have been capable to complete this while going to a college, so going with NCC has helped me reach my personal goals.
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- NVQ
- Distance Learning
- Different dates available
...to complete certain aspects of this course. There is no requirement that this is full time or paid employment . Qualification Title: NCFE Level 2 Certificate in Information... Learn about: Customer Service, Full Time...
...to complete certain aspects of this course. There is no requirement that this is full time or paid employment . Qualification Title: NCFE Level 2 Certificate in Information... Learn about: Customer Service, Full Time...
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From the beginning I have found all information very helpful ando found all members of staff that I have come across very helpful. I have done other courses online and none have been as helpful or as well explained as this course in Information, Advice and Guidance. The study learning materials are easy to read and take in. I would highly recommend NCC Home Learning. Overall a very positive experience.
← | → see all
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Learning through NCC has unlocked lot of opportunities for me. I have managed to attain a professional position and also acquired some CPD points. The input from mentor is well regulated and keeps you going. The admin team are quite prompt to reply to questions and quite affable as well. By concluding my course I am focusing towards a fellowship status with IAM. I would not have been capable to complete this while going to a college, so going with NCC has helped me reach my personal goals.
← | → see all
- NVQ
- Online
- Different dates available
- 6 Months
...Delivering excellent customer service in a global marketplace is essential for any business. Many short courses will provide theoretical knowledge of customer service models... Learn about: Social Media, Decision Making, Customer satisfaction...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
... for the Customer Service sector. These qualifications allow learners to apply knowledge, understanding and skills to a national occupation level required... Learn about: Effective Communication, Customer Service, Verbal Communication...
- NVQ
- Online
...requests and problems Developing personal performance through delivering Customer Services Promoting additional products and services to customers Living...
- Course
- Distance Learning
...Establishing their bottom line Communicate as equals Assertive behaviour Summary Extra content Body language Giving and receiving praise Dealing with aggressive...
- NVQ
- Online
- Different dates available
- 1 Year
...The Assertiveness Skills Course is designed to provide you with the skills and knowledge to enable you to communicate more confidently and effectively, using assertive behavior techniques. Through the course you will gain the opportunity to work on your own personal and work situations, where... Learn about: Assertiveness Training, Confidence Training...
- NVQ
- Online
- Different dates available
- 1 Year
..., receptionist, call centre agent, or customer-facing employee. Learn the fundamental telephone etiquette skills and understand how to handle an office telephone system professionally. Moreover, you will determine how to control tone, rate of speech and pitch for improving voice quality, and discover plenty... Learn about: Telephone Skills...
- BTEC
- Online
- Different dates available
- 3 Years
... Skills... Learn about: Sampling Theory, Research Design, GCSE Mathematics...
- NVQ
- Online
- Different dates available
- 1 Year
...The Diploma in IT Communications will provide you with the knowledge and the contemporary skills for a global career in communication. With digital communication and media growing at a rapid pace, graduates of this Diploma in IT Communications will be equipped with the necessary skills, creative... Learn about: Communication Training, Network Training...
- HNC
- Online
- Different dates available
- 1 Year
...block To draw a load efficiency curve for a screw jack Lectures Notes of Engineering Mechanics - Coming Soon Engineering Drawing Introduction... Learn about: Civil engineering code drawings, Software Engineering, Civil engineering science...
- NVQ
- Online
- Different dates available
- 1 Year
...Through engaging, innovative online learning materials accessible through your phone, tablet or computer, you will learn how to train puppies and adult... Learn about: Reward Training, Your New Puppy, Obedience Training...