Marketing inhouse

...When customer service representatives start a new job, they have a lot of questions. New hires want to know about their work, their responsibilities... Learn about: Customer Service...

...Issues such as working with remote technology, managing various work schedules, and coordinating time zones are all part of leading a virtual... Learn about: Team Training, Customer Service...

...Our customers are typically the reason we do what we do. Our work, whether it’s a project, task or assignment, always directly or indirectly impacts our customers...

...Perhaps one of the most important aspects of anyone’s job, no matter what role you have, is to meet your customers’ needs. And no matter what your job may be...

...One of the most critical ways to support your customers is to keep them informed. Think about it, no doubt you are a customer for someone... Learn about: Communication Training...

...the Marketing Plan (1 or 2 days) Ideal for Managers or senior executives responsible for marketing a service, product, brand, charity or corporation...

...function for their organisation Modern Marketing (1 day) Ideal for Managers and marketing executives involved in the marketing function for their organisation...

...websites, brochures, media packs, advertising, exhibitions or direct marketing material Marketing Materials (1 day) Ideal for Managers and executives responsible...

...Direct Marketing Essentials (1 day) Ideal for Managers or executives responsible for producing direct marketing material across print media or digital channels...

...understand what standards are appropriate, how to motivate staff to. Suitable for: This training course will be valuable for anyone who has responsibility...

...the outcomes from a focus group. Suitable for: The people who will find this course useful are: - communication and marketing professionals who want to run focus groups...

...service skills are necessary for individuals working in all kinds of jobs and organisations and they are in increasing demand from employers in all sectors... Learn about: Part Time, Customer Service...

...the key areas that are required to support good customer service including effective communication and handling customer complaints. Course Features Delivered... Learn about: Part Time, Customer Service...

...Marketing activity also gives customers a voice that speaks to the business about needs and wants that feed into the design of products and services... Learn about: 5P Marketing Mix, Stages of Marketing, Marketing Skills...

...and also those who are 'self-taught' but have used the software for some time. It includes shortcuts and ways of linking information from one section to another in...

...member of staff whether existing or new to handling, selling to, or dealing with customers. During this interactive, linked and practical customer service course... Learn about: Customer satisfaction, Service Operations, Call Handling...

...elements of customer service that, when the company lives them, bring customers back to experience service that outdoes the competition. Course Overview... Learn about: Effective Communication, Communication Skills, Customer Service...

...Background and business drivers for key account management Key account manager role Understanding the key account development model Creating the corporate... Learn about: Key Account Management, Corporate Strategy, IT Management...