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Customer Management inhouse
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I recently completed the Customer Service Level 3 with Distinctive Training. I would like to start by saying that I am so grateful to Distinctive Training for giving me this opportunity and broadening my horizons, allowing and helping me to begin this journey of realising my academic potential. I have truly enjoyed the course and I am about to get a full-time job thanks to this qualification. It has been very importante for me.
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During the whole course I had the support of a training assessor. I also had some visits to workplaces.
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- Short course
- Inhouse
...well as investigate areas for improvement. Assessment: All candidates are assessed on the job using a range of methods including; observation...
...well as investigate areas for improvement. Assessment: All candidates are assessed on the job using a range of methods including; observation...
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I recently completed the Customer Service Level 3 with Distinctive Training. I would like to start by saying that I am so grateful to Distinctive Training for giving me this opportunity and broadening my horizons, allowing and helping me to begin this journey of realising my academic potential. I have truly enjoyed the course and I am about to get a full-time job thanks to this qualification. It has been very importante for me.
← | → see all
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During the whole course I had the support of a training assessor. I also had some visits to workplaces.
← | → see all
- Training
- Inhouse
...As face-to-face customer contact is more memorable than a telephone call, it is vital that those in direct customer-facing positions are suitably equipped to offer a seamless...
- NVQ
- Inhouse
...It is suitable for candidates: -who are able to suggest and help implement changes to improve customer service -who are experienced problem solvers...
- Short course
- Inhouse in Newbury
- 1 Day
...1 Day Delegate No: Min: 4 Max: 12 Target Audience: • For individuals who are responsible for remaining professional and providing excellent customer service...
- Short course
- Inhouse
- 1 Day
...Business letter writing may be on the decline, but letters still represent a vital communication channel between an organisation and its customers...
- NVQ
- Inhouse
...This qualification contains 5 units that can be carried forward to Level 3; from these, a maximum of 3 units may be claimed towards a Level 3 qualification...
- NVQ
- Inhouse in Birkenhead
...and who may be in charge of their own department or team. NVQ and SVQ Level 3 in Customer Service This qualification will allow staff in customer focused...
- NVQ
- Inhouse
- 3 Months
...You will need an ID card and proof of your last pay check to enrol in this free, funded course. Free NVQ Level 2 Certificate in Customer Services...
- Course
- Inhouse
- 2 Days
...Facilities managers. Health and safety managers. Anyone responsible for managing/ controlling contractors or contracting workers. The course is intended...
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I feel all ready to tackle things with grace. Despite of the fact, ares were to wide to reach we managed to reach out, that was the best part about it.
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I had a wonderful time in all, thanks for the same. I learned a lot and everything was great, their tactics were good and I enjoyed like anything.
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I had a nice time and everything was super great and thanks for everything I had a great experience in all.
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- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
...We work with Front Line Staff, Team leaders, Support (or back-office) staff, Line Managers and Senior Leaders, Volunteers; people who work in Call Centres... Learn about: Assertiveness Training, Delegating Skills, Ms Office...
...We work with Front Line Staff, Team leaders, Support (or back-office) staff, Line Managers and Senior Leaders, Volunteers; people who work in Call Centres... Learn about: Assertiveness Training, Delegating Skills, Ms Office...
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I feel all ready to tackle things with grace. Despite of the fact, ares were to wide to reach we managed to reach out, that was the best part about it.
← | → see all
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I had a wonderful time in all, thanks for the same. I learned a lot and everything was great, their tactics were good and I enjoyed like anything.
← | → see all
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I had a nice time and everything was super great and thanks for everything I had a great experience in all.
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The content was tailored to our needs and hit the spot”
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The trainer was excellent, friendly, professional and managed the group well.
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Using dancing lion training & consultancy to design and deliver our new starter induction programme for customer service and communication has saved us 6 weeks of on the job training time.
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- Course
- Inhouse
- Different dates available
- 2 Days
...participants develop their existing interpersonal skills and knowledge to go beyond typical service delivery. This training programme is typically delivered in English... Learn about: Communication Journalism, Telephone answering, Strategy Development...
...participants develop their existing interpersonal skills and knowledge to go beyond typical service delivery. This training programme is typically delivered in English... Learn about: Communication Journalism, Telephone answering, Strategy Development...
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The content was tailored to our needs and hit the spot”
← | → see all
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The trainer was excellent, friendly, professional and managed the group well.
← | → see all
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Using dancing lion training & consultancy to design and deliver our new starter induction programme for customer service and communication has saved us 6 weeks of on the job training time.
← | → see all
- Training
- Inhouse
- Different dates available
...Without customer feedback, a company would struggle to meet the needs of the customer, thus failing to grow and achieve its business results... Learn about: Team Training...
- Short course
- Inhouse
- Different dates available
- 6h - 1 Day
...They will learn the key knowledge, practise the skills and develop the attitudes needed to meet their customers’ needs and deal with challenging situations... Learn about: Key Skills, Outstanding Customer Care, Customer Care...
- Course
- Inhouse
- Different dates available
- 18h - 3 Days
...participants will be able to identify the main asset classes of investment and understand the rationale of asset allocation. Specifically, you will understand... Learn about: Portfolio Management, Relationship managers, 5 Step Sales Process...
- Training
- Inhouse
- Different dates available
...we must improve or stop doing. Feedback helps us know where we stand and clarifies what we need to do to be successful. Without feedback, we struggle... Learn about: Customer Service...
- Course
- Inhouse
...for overseeing customer care and customer service in their organisation or department. You may have lead responsibility for establishing a strategy...
- NVQ
- Inhouse
- 18 Months
...The NVQ Level 2 in Customer Service is for people who are able to deliver customer service independently. Course Features This course is also available... Learn about: Part Time, Customer Service...
- Course
- Inhouse
- 1 Day
...sales and customer interactions. Overview This one day course challenges delegates to address customer relationship issues in a practical way that clarifies...
- Training
- Inhouse
- 1 Day
...based on the standard of the personal service they receive as much as the product and price. Staff who have direct contact with customers need to...
- Short course
- Inhouse
- 1 Day
...organisation's situation Outline of programme: If this is really the "One-to-One future", with increased competition, smarter consumers and high costs of acquiring new customers...
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