Intermediate Apprenticeship in Customer Service
Course
In ((Indicate))
Price on request
Description
-
Type
Course
Level 2 Diploma in Customer Service
Functional Skills maths and English at Level 1
Employment Rights & Responsibilities
Personal Learning and Thinking Skills
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Subjects
- IT
- Customer Service
Course programme
Your progress is monitored and assessments are arranged throughout the course and are usually done on-the-job.
Assessment has three aspects which include observation of your actual performance and your knowledge and understanding you display in response to written and/ or spoken questions, and a portfolio of support material which you will build up containing assignments, case studies and testimony evidence through the e-portfolio.
Intermediate Apprenticeship in Customer Service
Price on request