Jarrold Training courses

...3. Need improved confidence in managing people and problems? 4. Find it difficult to balance the pressures of delivering for management while remaining part of the team?... Learn about: Team Leader...

...needing grounding in the essentials of health and safety. It focuses on why health and safety is important, and how individuals can make a real difference...

...and setting new achievable objectives that motivate an individual to realise their real potential. All too often however, appraisals can have the reverse effect...

...This course also deals with passing on messages and handling complaints from angry callers. Suitable for: No previous knowledge is required. No previous knowledge is required...

...or for other field sales people. Suitable for: No previous knowledge is required. No previous knowledge is required. Why Appointment Making is a Vital...

...Place People Physical Evidence Process The Boston Box Problem Children Stars Cash Cows Dogs SWOT Analysis Strengths Weaknesses Opportunities Threats Ansoff's...

...deal with difficult people, handle negative situations, and more. Keeping those around you organised, on time, and on track… This course is the ideal program... Learn about: Executive Assistant...

...· Checklist for good web copy Designing your Content · Link paths – vertical, diagonal, lateral · Different kinds of links and guidelines to make them...

...looking at different techniques; questioning skills and confidence building to gain a positive outcome to help the business succeed. Suitable...

...building · What is ‘Assertiveness’ and why it’s important · The impact of assertive behaviour Confident Language · Using the correct words · Powerful phases...

...Properties & Methods · Controlling Objects with their Properties· Performing Actions with Methods· Performing Multiple Actions on an Object Variables and Constants · Variables...

...Planning an Exchange Rollout · Choose an implementation strategy for Microsoft Exchange Server, including Server locations and Address space· Upgrade Strategies·...

...Working knowledge of AD sites and e-mail systems is helpful. This course is aimed at anyone who is new to Exchange as well as those migrating from legacy...

...the results of unhealthy conflict. If an organisation is to be truly successful it must first learn to differentiate between healthy and unhealthy conflict...

...To identify and alleviate, or prevent stressful situations, with practical techniques. Suitable for: This course is suitable for delegates who wish...

...· Generating leads and win business through relationships. Golden Rules · The art of follow-up · What to do & what not to do · Top 10 Tips Essential Skills...

...improved relationships & communications personal and work based. Suitable for: No previous knowledge is required No previous knowledge is required Introduction...

...values and interests Situation Gathering the information Using Plain English Abbreviations General approach Use everyday English Be politically correct...

...a wider group of people · Developing stronger relationships · Gaining cooperation for mutual benefit · Motivating others · Developing leadership qualities and confidence...

...a customer in any way should attend this workshop! Course Outline: Importance of Customer Care •Understanding Customer Care •Why customer service matters...