Course not currently available

Key Account Management for Sales

Activia Training
4.5
26 reviews
  • Practical course ever. They put action into practicing what they preach than repeating theory knowledge. I really learned a lot from that session.
    ← | →
  • Excel course was great and I learned a lot! Nice trainers and good course material. I gained a lot of information.
    ← | →
  • Key Management Skills! From beginning to the end, I found this course helpful and informative. The training was excellent and would highly recommend Activia to all aspirants.
    ← | →

Short course

In London ()

£ 249 VAT inc.

The best Customer Management courses

See all

See all

Description

  • Type

    Short course

UK leader in quality training at great prices

With all the money and effort that goes into attracting new customers it makes sense to look after the ones we have. This one day course is designed to assist any sales account manager in building stronger long term relationships with their customers and realising the full potential of that partnership. There are common mistakes that account managers new to the role (and many experienced ones) make which can stifle future growth. We will cover these and how to avoid them whilst guiding you towards profitable best practice by ensuring you have the fullest possible understanding of your customers’ requirements.

About this course

Anyone who is involved with creating, managing and developing relationships with customers, and who wants to develop a solid understanding of the reasons for, and the skills involved in, maximising the commercial benefit of these relationships.

Activia certificate of attendance

Questions & Answers

Add your question

Our advisors and other users will be able to reply to you

Fill in your details to get a reply

We will only publish your name and question

Reviews

4.5
excellent
  • Practical course ever. They put action into practicing what they preach than repeating theory knowledge. I really learned a lot from that session.
    ← | →
  • Excel course was great and I learned a lot! Nice trainers and good course material. I gained a lot of information.
    ← | →
  • Key Management Skills! From beginning to the end, I found this course helpful and informative. The training was excellent and would highly recommend Activia to all aspirants.
    ← | →
100%
4.6
excellent

Course rating

Recommended

Centre rating

Sam

4.5
08/04/2018
What I would highlight: Practical course ever. They put action into practicing what they preach than repeating theory knowledge. I really learned a lot from that session.
What could be improved: .
Would you recommend this course?: Yes

Beth

4.5
19/01/2018
What I would highlight: Excel course was great and I learned a lot! Nice trainers and good course material. I gained a lot of information.
What could be improved: .
Would you recommend this course?: Yes

Jolene Higgins

4.5
01/01/2018
What I would highlight: Key Management Skills! From beginning to the end, I found this course helpful and informative. The training was excellent and would highly recommend Activia to all aspirants.
What could be improved: .
Would you recommend this course?: Yes

James Bell

4.5
30/12/2017
What I would highlight: Good course.
What could be improved: .
Would you recommend this course?: Yes

Annmarie Lewis

4.5
22/12/2017
What I would highlight: Key management skill trainings. It was a fantastic, engaging and informative course which made the training impactful and it really made sense.
What could be improved: .
Would you recommend this course?: Yes
See all
*All reviews collected by Emagister & iAgora have been verified

This centre's achievements

2018

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 15 years

Subjects

  • Management
  • Accounts
  • Negotiation Skills
  • Customer Service Skills
  • Customer Care
  • Customer Service
  • Management Planning
  • Customer Manager
  • Customer satisfaction
  • Negotiation techniques

Course programme

Course Programme
  • Building Profitable Relationships
  • Your Personal Action Plan
  • Successful Customer Meetings
  • Meetings and Your Time
  • Negotiation Tactics
  • Developing Your Key Account Strategy
  • Planning Customer Contact
  • Writing Effective Proposals
  • Identifying Key Accounts
  • Introduction and Course Overview
  • Managing Customer Expectations

See related categories

Key Account Management for Sales

£ 249 VAT inc.

The best Customer Management courses

See all

See all