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Key skills courses
- Short course
- Online
- Intermediate
- Different dates available
...This coaching skills course focuses on how managers develop individuals in their team. Styles of coaching are analysed and practised in role-play so delegates can adopt a style that best suits them... Learn about: Coaching Skills, Practice key...
- Course
- Online
- Intermediate
- Different dates available
- 200h
... in an effective and beneficial manner. Key topics include; the process of listening to, questioning and confirming customers’ needs, the fundamentals of creating customer-focused environments , development of a customer service strategy , techniques for building long-term customer relations, techniques... Learn about: Customer care operatives, Customer Service Skills, Service Operations...
- Course
- Online
- Different dates available
...Microsoft PowerPoint is considered as the most powerful presentation for presenting visual and graphical items. This program can help you to create handouts and even developing an animated presentation with audio. Through this course, you will know you will learn all the skills, knowledge... Learn about: Project Management, Problems and Solutions, Key concepts...
- Course
- Inhouse
- 1 Day
...The aim of this course is to heighten the participants' financial awareness by ensuring that they understand: The difference between management accounting and financial accounting. What drives your organisation's financial and management information requirements. How to read the key financial...
- Short course
- Online
- Different dates available
...This course is intended to complement People Management Skills for Secretaries and Pas, but can be taken alone. The focus here is on improving the organisational skills needed in changing times, particularly when asked to manage small projects like events, conferences, office moves, web... Learn about: Organisation skills, Ms Office, Starting up a Project...
- Training
- Inhouse
- 1 Day
...Identify the suitability of account management to given situations. Suitable for: Individuals who are actively involved in the cultivation of key accounts within the organisation...
- Course
- Online
...A hands-on one-day course with free e-learning revision after your training and pre-course online skills testing. Free bespoke course design is also available for private classes if the content needs to be adjusted. TARGET AUDIENCE: Anyone who is involved with creating, managing and developing... Learn about: Sales Training...
- Course
- Harpenden
- 1 Day
...The aim of this course is to heighten the participants' financial awareness by ensuring that they understand: The difference between management accounting and financial accounting. What drives your organisation's financial and management information requirements. How to read the key financial...
- Short course
- Online
- Different dates available
... and shape direction for the future . 12:45 - 13:45 Lunch 13:45 - 14:15 Vision A chance to explore one of the key skills used by effective leaders and...
- Course
- Carrickfergus
...Introduction To support the aims of the school by equipping pupils with a range of transferable skills suitable for life long learning...
- Course
- Readingand2 other venues
- Birmingham, London-City
...A hands-on one-day course with free e-learning revision after your training and pre-course online skills testing. Free bespoke course design is also available for private classes if the content needs to be adjusted. TARGET AUDIENCE: Anyone who is involved with creating, managing and developing... Learn about: Sales Training...
- Short course
- Appleby-in-Westmorland
...Enable students to develop their skills in painting and in particular the use of colour and tone. Suitable for: Anyone...
- Course
- London
- 2 Days
... account negotiation Set realistic targets for each account Handle account review. Suitable for: All sales people who want to learn effective techniques for maximising the potential of every key/major account they manage...
- Course
- Inhouse
- 3 Days
...To provide candidates with an understanding of legal requirements. To provide skills to enable moving and handling to be monitored and supervised. To provide basic manual handling techniques. Understanding of the ergonomic assessment and general back care. Suitable for: Supervisory care workers...
- Course
- London
- 1 Week
... performance - Developing exit strategies for underperformers Interpersonal relationship skills. Listening and questioning - Identifying methods and techniques... Learn about: Talent Management...
- Course
- Online
- Intermediate
- 1h - 1 Day
...By attending this webinar you will learn the key skills for Executive Presence - that reflect your readiness to be promoted, also understand the business- strategically - know how things work, and focus on skills that are too tactical... Learn about: Career tips, Hr regulations, Workplace Skills...
- Course
- Stratford-Upon-Avon
- 2 Days
...This course covers the key skills to manage successful negotiations. Suitable for: Experienced sales executives and account managers who wish to prepare and execute a total negotiating plan in order to obtain the very best sales outcome through the different phases of negotiation... Learn about: Negotiation Skills...
- Course
- Inhouse
- 1 Day
...® Understand negotiating and its impact on their business. ® Demonstrate the key skills required to be a successful negotiator. ® Understand the importance of preparation. ® Utilise the necessary 'tools' to gain the desired outcome. Suitable for: This course is aimed at any personnel...
- Course
- Inhouse
- 2 Days
...Successful neogitation is essential when striving to reach agreements, overcome performance obstacles & achieve successful mutual outcomes. This workshop is aimed at developing key negotiating skills, approaches & attitudes & is suitable for any staff who need to negotiate resources, specifications...
- Course
- London
- 1 Day
...this workshop will help anyone who has been involved in a support or technical role to develop the necessary skills, styles and approach that lead to successful consultancy. It is a highly-interactive course, with exercises, discussion and case studies throughout. Suitable for: Anyone...
- Training
- Inhouse
- 1 Day
...You will have the opportunity to learn and practice key business to business negotiating skills in a safe and friendly environment. You will actively participate in a number of development exercises aimed at honing your existing and newly acquired negotiation skills, effectively increasing...
- Vocational qualification
- Chester
... in some key skills. Analysing the needs of your staff more closely and supporting them will benefit your business. It will equip your employees...
- Course
- Inhouse in Newbury
- 2 Days
...Successful selling is about building rapport with the buyer, understanding their needs and wants and providing a product or service that matches their need. To be effective a sales person needs confidence, great communication skills and to be able to follow a sales process that moves the...