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Key skills level 3 courses
- Course
- (3 More London Riverside)
- 2 Days
... possible options. These decisions also depend on the skills required in managing the decision-making process; the 'latest thinking', critical numbers...
- Short course
- (3 More London Riverside)
- 1 Day
... by telephone professional selling skills key account management successful sales presentation...
- Short course
- (3 More London Riverside)
- 1 Day
...Identify the difference between a difficult situation and a difficult person. > Recognise the impact of your own behaviour. > Understand how a change in your behaviour can influence the customer. > Understand the skills required to maintain a professional image. Suitable for: > Client facing staff...
- Short course
- (3 More London Riverside)
- 1 Day
... course will focus on real cases and incidents that could arise with your workplace. Key Topics What is diversity as opposed to equal opportunities Understanding...
- Short course
- (3 More London Riverside)
- 1 Day
...Recognise and understand how a change in your behaviour can influence the customer. > Identify and understand how to manage the customer's expectations. > Understand your own personal impact. > Recognise and demonstrate the skills required to deliver exceptional customer service. Suitable...
- Short course
- (3 More London Riverside)
- 1 Day
... of its employees and to promote their future development. Many managers have recognised that the skills and techniques needed for the successful appraisal...
- Short course
- (3 More London Riverside)
- 1 Day
... to dealing with real-time situations. Key Topics Industry Norms Responsibilties for tackling non-attendance Monitoring methods Post-Incident procedures...
- Short course
- (3 More London Riverside)
- 1 Day
.... This approach will ensure that delegates are able to utilise the skills learned within their own workplaces immediately following the course. Key Topics Health...
- Short course
- (3 More London Riverside)
- Advanced
- 1 Day
... levels, this course will develop your skills further. Course Benefits Be able to go beyond the simple creation of basic Table, Forms and Reports...
- Course
- Distance Learning
- Advanced
- December
- 400h
... Skills Getting Ahead Unit 11- Managing Meetings and Giving Feedback This module covers the following key topics: Managing Meetings Presentation... Learn about: Team Dynamics, Team Leader, Team Training...
- Course
- Distance Learning
- Advanced
- January
- 400h
... the following key topics: What are Communication Skills? Getting Better with Communication Probing Techniques Plus More Unit 12 - Developing Communication Skills... Learn about: Communication Training, Learning Processes, Communication styles...
- Course
- Online
- Different dates available
... to resolve conflicts. On completion of this course the learner will be able to: Explain the purpose of a Conflict Resolution Procedure. Understand Conflict Resolution Procedures. Identify the key roles in Conflict Resolution Procedures. Understand an employee's right of appeal. Exams and Accreditation... Learn about: Management Planning, Conflict Resolution, Managing Conflict...
- Course
- Online
- Different dates available
... more revenue. This course will equip you with the appropriate sales communicate skills to have a better relationship with your customers and it will surely help you increase your sales. Learn the important strategies of the business industry to expand your commercial, social network... Learn about: Communication Training, Sales Training...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
... to strengthen their negotiation skills for real-world scenarios. With CPD approval, this online training adds strong value to your CV and demonstrates your commitment to continuous professional development... Learn about: Negotiation Stages and Skills, Negotiation Stages, Negotiation CPD...
- Course
- Distance Learning
- Advanced
- November
- 400h
... the following key topics: About Change Key Factors in Successful Change Time Management Tips and Tricks Plus More Unit 15 - Administrative Skills This module... Learn about: Project Management, Operations Management skill, Quality Training...
- Course
- Distance Learning
- Advanced
- December
- 400h
... and Communication Listening Skills Communication Strategies Giving Feedback Accepting Criticism Module 5 - Planning the Interview Preparing for the Interview... Learn about: Management skills, Performance Management, Performance management course...
- Course
- Distance Learning
- Advanced
- November
- 400h
... a successful life coach? Ready to put your people skills practical use and perhaps even become your own boss? With an endorsed Level 7 Life Coaching Diploma on your CV, the career of your dreams could be right at your fingertips! Life coaches provide an extensive range of invaluable services for millions... Learn about: Communication Skills, Life Philosophy, Communication Training...
- Course
- Distance Learning
- Advanced
- December
- 330h
... the following key topics: Behavioral (Reinforcement) Theory Expectancy Theory McClelland’s Needs Theory Applying Your Skills Designing Motivating Jobs Unit... Learn about: Personal Development, Team Training, Self-esteem course...
- Course
- Online
- Advanced
- Different dates available
- 38h
...Event management can often be both stressful and fun at times. It is a job where you will need to have lots of thinking on your feet and organisation skills. If you face problems while working on your event management business and need some guidance, you should seriously consider taking this Event... Learn about: Technical Staff, Events and show production, Event Planning...
- Course
- Distance Learning
- Advanced
- December
- 1100h
... business from scratch, a world-class business development qualification could make all the difference. Developing a deep and comprehensive understanding of key business development issues and concepts can improve and enhance career prospects across most contemporary sectors. On a global basis, employers... Learn about: Time management, Business management, IT risk...