Level Two Intermediate Apprenticeship Sales

• Selling face to face
• Selling by telephone (inbound)
• Selling by telephone (outbound)
• Generating and qualifying sales leads
• Meeting customers’ after-sales needs
• Obtaining and analysing sales-related information
• Buyer behaviour in sales situations

This course is assessed through observation, underpinning knowledge questions and the development of a portfolio of evidence to demonstrate competence.

Learners can confidently progress at their own pace through Level two to three in Sales; these also form part of the Sales apprenticeship therefore they may wish to complete the Level two and three VRQs in Sales. Additionally learners may opt to enrol on a complementary programme offered by City & Guilds such as Business and Administration, Marketing, Customer Service, ITQ, Finance, Management and Team Leading.

Possible job roles

Trainee sales advisor, telesales operators, junior sales executive

For start dates and fees, consult the relevant course guides below or you can request a prospectus by post.

• Quality Focused quality is at the heart of all we do, we are all accountable for performance and results.
• Ambitious achieving success for our learners, staff, businesses and communities.
• Enterprising innovative and responsive, encouraging new ideas to generate developments, income and efficiencies in our operations.
• Resilient embracing change and being determined to succeed.
• Respectful to each other, advancing equality of opportunities and promoting diversity
• Caring safeguarding young people and vulnerable adults, providing a safe, inclusive and considerate environment for all members of the college community.