London School of Planning and Management courses

...Programming foundations Information systems Web and multimedia applications Computer and network technology Software development Computer services Management... Learn about: Programming Foundations, Network Technology, Information Systems...

...This qualification will allow students to understand and enter the computing profession with the necessary knowledge expected within the industry and... Learn about: Technologies in Computing, Computing Research, Information Systems...

...The content of the qualification is focused on: Software engineering Database systems Advanced systems analysis and design Advanced information system... Learn about: Software Engineering, Project Management, IT Project Management...

...for the completed qualification. Mandatory Units Advanced Computer Networks (20 credits) Advanced Data Analytics (20 credits) Advanced Database Management Systems... Learn about: Computer networks, Computing Projects, Society and Law...

...data security in own area of responsibility Recognise diversity when delivering customer service Deal with customers face to face Deliver customer service... Learn about: Customer Service, Difficult Customers, Court Ushers...

...This Diploma will provide you with a firm grounding in terms of legal knowledge and understanding, alongside the opportunity to develop the academic... Learn about: Law of Tort, Law of Contract, Skills for Law...

...required to look beyond domestic law to find solutions appropriate to their international business needs and opportunities. By the end of this programme... Learn about: Legal Research, Law of International Trade, Company Law...

...Compulsory Units Business Environment International Marketing Management Business Accounting People & Organisations Principles of Marketing Business Analysis... Learn about: Law for Business, Business Marketing, Marketing Planning...

...The Level 2 Certificate in Principles of Sales (QCF) provides Learners with the essential skills and knowledge required to work in a sales-led environment... Learn about: Demonstrations in sales, Business awareness, Sales Techniques...

...marketing role Deliver reliable customer service Optional Units Group B Selling face to face Selling by telephone - inbound Selling by telephone – outbound... Learn about: Sales deliveries, Planning in sales, Sales leads...

...range of sales skills and opportunity to further develop an understanding of sales principles and the sales environment, and a greater autonomy in sales related activities... Learn about: Sales Environment, Principles of online selling, Sales Technique...

...and implementing sales call plans Assisting customers in obtaining finance for purchases Assessing customers’ credit status Communicating using digital... Learn about: Sales situations, A sales or marketing, Analysing sales...

...Optional Units Group C Lead and manage meetings Organise the delivery of reliable customer service Leading a sales or marketing team Managing the induction... Learn about: Pricing for sales, Sales promotions, Analysing sales...

...interest and support career development. Core Units Leadership and Management Research Project Managing Quality and Service Delivery Personal Leadership... Learn about: Sales and marketing, Management Development, Marketing Strategies...

...Pathway Units Factors Determining Marketing Strategies Marketing Communications Sales Branding... Learn about: Sales Training, Management Development, Service Delivery...

...and in particular in the formulation of value propositions in provider-customer relationships. Compulsory Units Strategic Management Strategic Financial... Learn about: Strategic Management, Financial Management, Business Marketing...

...dynamic and rapidly changing global economy. Core Units Strategic Management Finance for Strategic Managers Research for Strategic Development Organisational... Learn about: International Marketing, Organisational Behaviour, Strategic Management...

...dynamic and rapidly changing global economy. Core Units Strategic Management Finance for Strategic Managers Research for Strategic Development Organisational... Learn about: Strategic Marketing, Strategic development, International Marketing...

...The aim of this qualification is to develop learners’ knowledge of Customer Service. It provides an insight into the principles of customer service and... Learn about: Understand customers, Customer satisfaction, Customer Care...

...customers Principles of customer service Understand employer organisations Manage personal performance and development Optional Units Group B Communicate... Learn about: Make telephone calls, Principles of customer service, Communicate verbally with customers...