London School of Planning and Management courses

...The qualification is ideal for those who have started, or are planning to move into, a career in private or public sector business. Successful completion... Learn about: Network Technology, Programming Foundations, Computer Services Management...

...Research Methods Managing a Computing Project Software Development Methodologies... Learn about: Computing Research, Web Based Development, Information Systems...

...(20 credits) Management Information Systems (20 credits) Network Information Systems (20 credits) T Project Management (20 credits) The content of... Learn about: Database Systems, Systems Analysis, Information Systems...

...for the completed qualification. Mandatory Units Advanced Computer Networks (20 credits) Advanced Data Analytics (20 credits) Advanced Database Management Systems... Learn about: Management Systems, Management Information Systems, Database Management Systems...

...data security in own area of responsibility Recognise diversity when delivering customer service Deal with customers face to face Deliver customer service... Learn about: Difficult Customers, Customers face, Customer Service...

...This Diploma will provide you with a firm grounding in terms of legal knowledge and understanding, alongside the opportunity to develop the academic... Learn about: IT Law, Skills for Law, Law of Tort...

...you should have acquired a more sophisticated understanding of the international legal system, international law-making processes, the diverse functions... Learn about: Law of International Trade, Company Law, Banking law...

...Operations Management Marketing Planning Strategic management... Learn about: Business Marketing, Operations Management, Consumer Behaviour...

...at trade fairs and exhibitions Customer service in sales... Learn about: Sales Environment, Sales Training, Principles of selling...

...It is designed to meet the skills needs of employers of all sizes across the public, private and not- for-profit sectors and provides a solid foundation in sales theory... Learn about: Sales deliveries, Sales or marketing, Selling at exhibitions...

...Mandatory Units Group A Understanding legal, regulatory and ethical requirements in sales or marketing Understanding the sales environment Understanding... Learn about: Online selling, Sales purposes, Sales Training...

...Optional Units Group C Lead and manage meetings Organise the delivery of reliable customer service Leading a sales or marketing team Managing the induction... Learn about: Sales Presentation, Analysing Competitor Information, A sales or marketing...

...marketing/sales channels Contributing to the development and launch of new products and/or services Manage own professional development within an organisation... Learn about: Analysing Competitor Information, Sales or marketing, Buyer Behaviour...

...skills they require to work in the field of management, specialisms that are directly related to learners’ current responsibilities or that meet a particular... Learn about: Leadership and Management, Sales Marketing, Sales Training...

...These qualifications provide a flexible route for learners who have already achieved management qualifications at a lower level as well as for learners... Learn about: Sales and marketing, Management Development, Sales Training...

...and in particular in the formulation of value propositions in provider-customer relationships. Compulsory Units Strategic Management Strategic Financial... Learn about: Marketing for SME, Marketing Strategy, Marketing Management...

...dynamic and rapidly changing global economy. Core Units Strategic Management Finance for Strategic Managers Research for Strategic Development Organisational... Learn about: Organisational Behaviour, Strategic development, Strategic Managers...

...The new qualifications extend and deepen the existing coverage of the key knowledge, competencies and skills required of contemporary managers in today’s... Learn about: Communication Strategies, Strategic Marketing, International Marketing...

...The aim of this qualification is to develop learners’ knowledge of Customer Service. It provides an insight into the principles of customer service and... Learn about: Customer Care, Customer Service, Customer Manager...

...work effectively in a customer service role and equips them to enter in to employment in a customer service role. This qualification is designed for those... Learn about: Make telephone calls, Incoming Telephone Calls, Principles of customer service...