London School of Planning and Management courses

...(20 credits) Computer Services Management (20 credits) Web and Multimedia Applications (20 credits) The content of the qualification is focused... Learn about: Network Technology, Programming Foundations, Information Systems...

...ability to apply the skills to a range of IT-related functions. Mandatory units Cyber Security Database Design and Development Web Based Development Network Design Ethical... Learn about: Web Based Development, Technologies in Computing, Network Design...

...(20 credits) Management Information Systems (20 credits) Network Information Systems (20 credits) T Project Management (20 credits) The content of... Learn about: Database Systems, IT Project Management, Management Information Systems...

...(20 credits) Management Information Systems (20 credits) Computers, Society and Law (20 credits) Computing Projects (20 credits)... Learn about: Computer networks, Management Systems, Society and Law...

...to difficult customers Court Ushering in Her Majesty's Courts and Tribunals Service HMCTS IT systems for Court Ushers Optional units Court ushering in the Crown Courts... Learn about: IT Systems, Customer Service, Court Ushers...

...This Diploma will provide you with a firm grounding in terms of legal knowledge and understanding, alongside the opportunity to develop the academic... Learn about: Criminal law, Law of Tort, Skills for Law...

...Mandatory units European Union Competition Law Advanced Legal Research Methods International Company Law Law of International Trade International Banking... Learn about: Legal Research, Commercial Law, Law of International Trade...

...Operations Management Marketing Planning Strategic management... Learn about: Principles of Marketing, Business Accounting, Strategic Management...

...at trade fairs and exhibitions Customer service in sales... Learn about: Customer service in sales, Principles of selling, Business Environment...

...leads Meeting customers’ after sales needs Manage personal development Participate in meetings Communicate information and knowledge... Learn about: Sales or marketing, Inbound sales, Planning in sales...

...Mandatory Units Group A Understanding legal, regulatory and ethical requirements in sales or marketing Understanding the sales environment Understanding... Learn about: Sales Training, Principles of online selling, Online selling...

...and who have direct contact with customers. This qualification is aimed at those who carry out selling activities, such as telesales, on-line and face-to-face selling... Learn about: Sales Presentation, A sales or marketing, Analysing sales...

...marketing/sales channels Contributing to the development and launch of new products and/or services Manage own professional development within an organisation... Learn about: Sales promotions, Analysing Competitor Information, Analysing sales...

...interest and support career development. Core Units Leadership and Management Research Project Managing Quality and Service Delivery Personal Leadership... Learn about: Sales Training, Marketing Communications, Marketing Strategies...

...Pathway Units Factors Determining Marketing Strategies Marketing Communications Sales Branding... Learn about: Management Development, Sales Training, Service Delivery...

...of these frameworks in a range of strategic business situations, develop practical research and analytical capabilities in the context ofmarket-driven strategy... Learn about: Strategic Financial Management, Marketing Management, Marketing Strategy...

...dynamic and rapidly changing global economy. Core Units Strategic Management Finance for Strategic Managers Research for Strategic Development Organisational... Learn about: Communication Strategies, International Marketing, Strategic development...

...The new qualifications extend and deepen the existing coverage of the key knowledge, competencies and skills required of contemporary managers in today’s... Learn about: Strategic development, International Marketing, Strategic Marketing...

...to deliver excellent customer service Communication in the customer service role Understand customers... Learn about: Customer Retention, Customer satisfaction, Customer Management...

...The units incorporate recognised customer service terminology and cover up to date techniques and mediums for the delivery of customer service... Learn about: Social Media, Communicate verbally with customers, Customers in writing...