-
All
-
Online
-
Filters
Courses in Nottingham
-
The course was good and equally was the staff and other related members. The trainer and pre-course contact from the compony helped a lot in accomdating the preferences. The audience gave great feedback and it added value.
← | →
-
It was a great learning experience, very good course and I enjoyed my experience.
← | →
- Short course
- Nottinghamand5 other venues
- Birmingham, Bristol, Leeds, London, Manchester
- Intermediate
- June
...Time Management and produce plans to make improvements, where required. The course will give delegates long term strategies for ongoing Effective... Learn about: Improving personal, Management Tools, Management Information Systems...
...Time Management and produce plans to make improvements, where required. The course will give delegates long term strategies for ongoing Effective... Learn about: Improving personal, Management Tools, Management Information Systems...
-
The course was good and equally was the staff and other related members. The trainer and pre-course contact from the compony helped a lot in accomdating the preferences. The audience gave great feedback and it added value.
← | → see all
-
It was a great learning experience, very good course and I enjoyed my experience.
← | → see all
-
I really enjoyed the 3 days AET course. It was very interesting and engaging:
← | →
-
My tutor is quick to respond and has given excellent and helpful feedback. I am very happy with the RUSSBRIDGE ACADEMY so far.
← | →
-
5 star service
← | →
- Course
- Blended in Nottinghamand24 other venues
- London, Stratford, Wood Green, Croydon, Harrow, Mitcham, Greenwich, Elephant & Castle, Sheffield, Newcastle-Upon-Tyne, Bedford ...
- 09 Mar 2026
- 3 Days
- Internship
...specialty subject area. This course is suitable for someone who wants to work as a teacher/trainer/tutor in further education. Russbridge Academy are delighted... Learn about: Health and Social Care, Career Development, Care Education...
...specialty subject area. This course is suitable for someone who wants to work as a teacher/trainer/tutor in further education. Russbridge Academy are delighted... Learn about: Health and Social Care, Career Development, Care Education...
-
I really enjoyed the 3 days AET course. It was very interesting and engaging:
← | → see all
-
My tutor is quick to respond and has given excellent and helpful feedback. I am very happy with the RUSSBRIDGE ACADEMY so far.
← | → see all
-
5 star service
← | → see all
-
PTP offered courses to number of our staff in recent months and they all were satisifed. The courses were delivered in such a way that we'll surely come back for more. I had a nice time in all. It was good.
← | →
-
I simply enjoy every bit of the training and it was really comfortable and engaging. Excellent tutors and amazing sessions!
← | →
- Short course
- Nottinghamand5 other venues
- Birmingham, Bristol, Leeds, London, Manchester
- Intermediate
- June
...Our Creative Problem Solving Masterclass will give you the tools and techniques to develop new perspectives, generating new ideas and solve practical problems on a personal... Learn about: Solving Problems, Problem Solving, Mapping techniques...
...Our Creative Problem Solving Masterclass will give you the tools and techniques to develop new perspectives, generating new ideas and solve practical problems on a personal... Learn about: Solving Problems, Problem Solving, Mapping techniques...
-
PTP offered courses to number of our staff in recent months and they all were satisifed. The courses were delivered in such a way that we'll surely come back for more. I had a nice time in all. It was good.
← | → see all
-
I simply enjoy every bit of the training and it was really comfortable and engaging. Excellent tutors and amazing sessions!
← | → see all
- Short course
- Nottinghamand5 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester
- Intermediate
- September
...12:00 SMART Objective Setting 12:00 - 13:00 Successfully Setting SMART Objectives 13:00 - 14:00 Lunch 14:00 - 15:15 SMART Objective Setting Practical 15:15... Learn about: SMART Objective Setting, Team Training...
- Short course
- Nottinghamand5 other venues
- Birmingham, Edinburgh, Leeds, London, Manchester
- Intermediate
- April
- 1 Day
...your break even point understanding how costs may vary with sales key measures of efficiency and productivity identifying your key performance drivers using budgets... Learn about: Profit and Loss Account, Financial Training, Fundamentals of costing...
- Short course
- Nottinghamand5 other venues
- Birmingham, Bristol, Leeds, London, Manchester
- Intermediate
- June
...14:45 Developing the Negotiation (Establish key elements to winning your budget) 14:45 - 15:45 Presentation of Budgets (2) 15:45 - 16:30 How to Implement... Learn about: Business Plan, Business Analyst, Business Studies...
- Short course
- Nottinghamand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Manchester
- Intermediate
- October
...(First impressions, Answering the Telephone, The Correct Vocabulary) 11:00 - 11:15 Coffee Break 11:15 - 11:45 Task 2: What Are Your Objectives?... Learn about: First Impressions, Best Practice, Call Centre...
- Short course
- Nottinghamand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Manchester
- Intermediate
- January
...Focussing on the most common objections, delegates discuss the best ways to handle them, sharing ideas is encouraged. 14:45 - 15:30 Handling Objections... Learn about: Incoming Calls, Customer Care...
- Short course
- Nottinghamand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Manchester
- Intermediate
- October
...is always seen in the best light. Greater confidence when taking incoming calls Telephone 'etiquette' when answering, holding or transferring calls Understand... Learn about: Handling Complaints, Customer Care, Incoming Calls...
- Short course
- Nottinghamand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Manchester
- Intermediate
...(Why customers complain, dealing with difficult customers, benefits of complaints) 14:45 - 15:30 Act Upon It! (Understanding some of the financial... Learn about: Plans Agreed, Finance Economics, Finance Market...
- Short course
- Nottinghamand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Manchester
- Intermediate
- January
...10:30 - 11:15 What do we Need to Know Before Making Contact and Developing Questions 11:15 - 11:30 Coffee Break 11:30 - 12:15 Objection Handling 12:15... Learn about: Contact and Developing, Role Plays, Developing Questions...
- Short course
- Nottinghamand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Manchester
- Intermediate
- March
...What Do We Hate About Calling Other Companies? 09:45 Incoming Calls - The Basics 10:00 Task 2: What Do You Really Want From These Calls? 10:40 GROUP... Learn about: Incoming Calls, Excellent Customer Care, Customer Care...
- Course
- Nottinghamand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Manchester
- Intermediate
- January
...How you can compose an outstanding email Understanding the limitations of verbal skills and making the best of this immediate form of communication Creation... Learn about: Via Email, Skills sets...
- Short course
- Nottinghamand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Manchester
- Intermediate
- May
- 1 Day
...– 14:30 Managing difficult calls and responding to challenging emails. How to deal with conflict on the telephone. Exploration of the ULAR formula and... Learn about: Communication Skills, Customer Service, Communication design...
- Short course
- Nottinghamand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Manchester
- Intermediate
- February
...All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care. This course is designed... Learn about: Visitors Experience, Customer Care, Care Skills...
- Short course
- Nottinghamand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Manchester
- Intermediate
- January
...delegates will improve their customer-care skills when answering the telephone. Greater confidence when taking incoming calls Telephone etiquette when answering... Learn about: Customer satisfaction, Customer Service, Customer Care...
- Short course
- Nottinghamand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Manchester
- Intermediate
- November
...way The ability to negotiate at all levels To understand the importance of excellent customer care in a sales environment How to say 'No' and retain Customer... Learn about: Customer Relationship Management, Customer Retention, Customer Service...
- Short course
- Nottinghamand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Manchester
- Intermediate
...Developing feedback forms that your customers will actually want to complete. Acting on feedback. 14.45 – 15.45: Case studies. Look what others have achieved... Learn about: Customer Retention, Customer Service Skills, Customer Relationship Management...
- Short course
- Nottinghamand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Manchester
- Intermediate
- March
...Greater confidence when taking incoming calls Telephone etiquette when answering, holding or transferring calls Understand the importance of customer... Learn about: Outgoing calls, Incoming Calls, Telephone answering...
- Short course
- Nottinghamand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Manchester
- Intermediate
- March
...An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver... Learn about: Customer Care, Customer Retention Strategy, Customer Service Skills...
- Short course
- Nottinghamand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Manchester
- Intermediate
...face to face Steering conversations with effective questioning 12.45 – 13.30 Lunch 13.30 – 14.00 Accurate and Active listening skills Taking and leaving... Learn about: Communication face, Communication design, Communication Skills...
- Short course
- Nottinghamand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Manchester
- Intermediate
- October
...10:30 - 11:00 The Hole in the Bucket Syndrome 11:00 - 11:15 The Value of Brands (What makes a good brand. A look at the strength of Company's Brand and what it stands for... Learn about: Customer Care, Customer Service, Customer Service Skills...
- Short course
- Nottinghamand5 other venues
- Bristol, Edinburgh, Leeds, London, Manchester
- Intermediate
- June
...by the Strategy Analysis of the Market Place Identification of Risk and Contingency Plans Developing a Sales Strategy - Timetable 09.30 – 10.00 Coffee... Learn about: Sales Strategy, Sales Training, Sales strategy process...