NQA Training courses

...commissioning and managing construction projects. What you will learn The workshop will explain the CDM regs and associated legislation Background to...

...and processes that can be used The course: Workplace safety and quality accident - parallels and costs Why most accidents involve human factors Understanding...

...learn how to Identify customers'' requirements Generate accurate and actionable data on customer satisfaction measurement Design a questionnaire accurately...

...With the starting point of a robust CSM survey, this course examines in detail the strategies that work. It also investigates the techniques for maintaining...

...in managing the complaints system as well as ways of understanding the customer experience of the complaints process. There is growing evidence that complaints...

...will all benefi t from this course. What you will learn Detailed information on the Aerospace Industry''s own quality standard A full understanding of AS...

...and impact of the standard on the aerospace industry. Any manager or quality professional who needs to understand the role and impact of the standard on the aerospace industry...

...developing recovery strategies Business continuity and incident management plans Maintaining and continually improving the plans and procedures...

...with Business Continuity Planning. The course will benefit all levels of management and team leaders required to connect with Business Continuity Planning...

...Business Continuity and Risk managers who have been tasked with implementing a business continuity management system. Senior managers who need an appreciation...

...management system Quality managers or internal auditors planning to complete other Information Security Management Systems training What will you learn...

...Meet legal compliance in managing food hygiene Liaise with enforcement off cers effectively Deliver statutory food hygiene training for staff...

...delegates with awareness of the key requirements of ISO 22000:2005, together with implications on existing established systems. Based on other standards such as HACCP...

...for gaining customer approval. Managers, supervisors, engineers and technicians who have specifi c responsibilities for new or modifi ed part or manufacturing...

...required Use of block diagrams RPN calculation and signifi cance Use of root cause analysis tools Preparing a FMEA chart...

...Overview of BRC Summary of the standard The principles and need for internal auditing Quality improvement vs quality control Review of principles of HACCP...

...implementing integrated or stand-alone systems Show how to overcome barriers to integration Provide a case study illustration of IMS implementation...

...the risk of harm to yourself or to colleagues in any working environment. What you will learn Successful participants will be able to: Identify hazards...

...assessment methodology for BS 8555/Acorn Recommendations for further development towards full ISO 14001/EMAS implementation...

...(with appropriate training skills) Audit hygiene practices Improve food hygiene standards and systems operations The course: Current food poisoning trends... Learn about: Safety Management...