NQA Training courses

...their responsibilities under the CDM and associated regulations for the management of projects Anyone who needs to gain in-depth knowledge of the requirements...

...provide equipment and operating instructions Senior managers who wish to understand the potential business benefits What you will learn The human and financial...

...to customers The course: Pre-survey definition: setting objectives, an accurate measure, asking the right questions, depth interviews, focus groups Undertaking surveys...

...employees Involving customers Integrating other strategic measures Maintaining the focus...

...It will explore best practice in managing the complaints system as well as ways of understanding the customer experience of the complaints process...

...will all benefi t from this course. What you will learn Detailed information on the Aerospace Industry''s own quality standard A full understanding of AS...

...What you will learn This course provides delegates with awareness of the key requirements of AS/EN/JISQ 9100, together with implications on existing established systems...

...the business case for implementation. Preparing business continuity plans. Testing and exercising Training, awareness and maintenance. Management systems...

...development through to full membership with MBCI status. The course: A solid understanding of the overall Business Continuity process enabling Management...

...What you will learn The origins and background to this standard. The benefits of a Business Continuity Management System to the organisation...

...The importance of information security management The purpose and intent of ISO 27001 Establishing, implementing and operating an information security management system (ISMS)...

...Suitable for: Supervisory level professionals working in the food industry Supervisory level professionals working in the food industry They will learn how...

...delegates with awareness of the key requirements of ISO 22000:2005, together with implications on existing established systems. Based on other standards such as HACCP...

...Managers, supervisors, engineers and technicians who have specifi c responsibilities for new or modifi ed part or manufacturing process introduction...

...Develop the skills to lead and actively participate in FMEA studies. Suitable for: Managers, engineers and technicians who have specifi c responsibilities...

...Overview of BRC Summary of the standard The principles and need for internal auditing Quality improvement vs quality control Review of principles of HACCP...

...Explain how to integrate quality, environmental and health and safety management systems to provide business benefits Provide approaches and tools...

...the risk of harm to yourself or to colleagues in any working environment. What you will learn Successful participants will be able to: Identify hazards...

...EMS implementation A description of the Project Acorn scheme An explanation of the environmental aspects of businesses Guidance on the selection and...

...Construction of food premises, stalls, vehicles and equipment Personal hygiene Training and health education Pest control Specific food selling locations... Learn about: Safety Management...