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NVQ Communication Skills
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From the beginning I have found all information very helpful ando found all members of staff that I have come across very helpful. I have done other courses online and none have been as helpful or as well explained as this course in Information, Advice and Guidance. The study learning materials are easy to read and take in. I would highly recommend NCC Home Learning. Overall a very positive experience.
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Learning through NCC has unlocked lot of opportunities for me. I have managed to attain a professional position and also acquired some CPD points. The input from mentor is well regulated and keeps you going. The admin team are quite prompt to reply to questions and quite affable as well. By concluding my course I am focusing towards a fellowship status with IAM. I would not have been capable to complete this while going to a college, so going with NCC has helped me reach my personal goals.
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- NVQ
- Distance Learning
- Different dates available
...knowledge and understanding of the key principles of information, advice or guidance and applying these within their own context. The objectives of... Learn about: Full Time, Customer Service...
...knowledge and understanding of the key principles of information, advice or guidance and applying these within their own context. The objectives of... Learn about: Full Time, Customer Service...
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From the beginning I have found all information very helpful ando found all members of staff that I have come across very helpful. I have done other courses online and none have been as helpful or as well explained as this course in Information, Advice and Guidance. The study learning materials are easy to read and take in. I would highly recommend NCC Home Learning. Overall a very positive experience.
← | → see all
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Learning through NCC has unlocked lot of opportunities for me. I have managed to attain a professional position and also acquired some CPD points. The input from mentor is well regulated and keeps you going. The admin team are quite prompt to reply to questions and quite affable as well. By concluding my course I am focusing towards a fellowship status with IAM. I would not have been capable to complete this while going to a college, so going with NCC has helped me reach my personal goals.
← | → see all
- NVQ
- Glasgow
- Different dates available
...Advice and Guidance Certificate is a flexible and convenient course, which allows you to comprehensively prepare for an exam or career through home study...
- NVQ
- Online
- Different dates available
- 6 Months
...Students who are accepted will study six compulsory modules, followed by five specialist units. The duration of the course is 6 months spent in both the classroom... Learn about: Problem Solving, Customer satisfaction, Social Media...
- NVQ
- Gloucester
- Different dates available
...using customer service language Follow the rules to deliver customer service Maintain a positive and customer-friendly attitude Deal with customers... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 3 Days
...trainers who need to understand the basics of training skills and practice or those looking to refine their techniques. Understand your own role and responsibilities...
- NVQ
- Gloucester
- Different dates available
...using customer service language Follow the rules to deliver customer service Maintain a positive and customer-friendly attitude Deal with customers... Learn about: Customer Service...
- NVQ
- Gloucester
- Different dates available
...understanding of customer service Demonstrate understanding of the rules that impact on improvements in customer service Organise the delivery of reliable... Learn about: Customer Service, Team Training, Quality Training...
- NVQ
- Distance Learning
- 6 Months
...time within a call centre or contact centre, usually appropriate for call operators. Thank you for choosing IMT Education & Training LTD. The Contact Centre...
- NVQ
- Distance Learning
- 6 Months
...for professional call centre operators, usually Senior Contact Centre Operators or Team Leaders. Thank you for choosing I Matter Training LTD to further...
- NVQ
- Distance Learning
- 6 Months
...abilities in contact centres and customer service skills. The NVQ Level 4 in Contact Centre Professionals is suitable for senior contact staff...