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NVQ Customer Care Distance and online learning
- NVQ
- Online
- 1 Year
- Online campus
- Virtual classes
- Support service
- Delivery of study materials
...route through a business related Level 3 course at The College, possibly leading to a place at university. Progression to Apprenticeship Training is also an option... Learn about: Functional skills, Customer Care, Customer Service...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...A further 30 credits must be achieved by completing a minimum of one unit from each of the four option groups; at least 10 of these 30 credits must be at Level... Learn about: Customer Care, Customer Service Skills, Customer Service...
- NVQ
- Online
- Different dates available
- 12 Months
- Delivery of study materials
- Online campus
- Support service
- Virtual classes
...differ Tailor your approach to meet various customers Understand the use of gestures and body language when dealing with clients Identify key aspects... Learn about: Customer Retention, Customer Retention Strategy, Customer Service...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
- Virtual classes
- Online campus
- Delivery of study materials
- Support service
...how to deal effectively with anger, aggression and complaints Define the role of receptionist Describe good practice in receiving visitors and guests... Learn about: Customer Care, Quality Training, Telephone Skills...
- NVQ
- Online
- Different dates available
- 6 Months
- Personal tutor
- Support service
- Online campus
...video-recorded presentation, voice-recorded interview, assessor observation and/or written questionnaire response... Learn about: Conflict Resolution, Customer Manager, Social Media...
- NVQ
- Online
- Different dates available
...This course will introduce students to basic cookery and customer care skills and help develop good work and organisational practices. It is suitable for those who need to gain more confidence in their abilities to prepare and cook food and develop a professional aptitude. This course is designed... Learn about: Food safety, Customer Care...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Mandatory Units Communicate using customer service language Follow the rules to deliver customer service... Learn about: Customer Care, Effective Communication, Customer Service...
- NVQ
- Online
- 2 Years
- Virtual classes
- Support service
- Online campus
- Delivery of study materials
...students with a desire to pursue a career in supervision, management, events or run their own hospitality business. Year One (Subsidiary Diploma)... Learn about: Food safety, Financial Control, European food...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
- Support service
- Online campus
- Delivery of study materials
- Virtual classes
...Approximate Study Time: 80 Hours (Self Study) Buy Now More Info This course is designed for people who wish to develop their client practice skills... Learn about: Customer relationship, Customer Manager, Customer Care...
- NVQ
- Online
- Support service
- Virtual classes
- Delivery of study materials
- Online campus
...are available for anyone that is 19 years old and over, that have lived in the EU/UK for the past 3 years. Course Content Unit 1 Principles of Wine Sources... Learn about: Customer Care...
- NVQ
- Distance Learning
- Different dates available
- 12 Months
- Online campus
- Support service
- Virtual classes
- Delivery of study materials
...a business plan; Identify the type of information to include in a business plan; Prepare an outline of a business plan. Unit Nine – Customer Care an Introduction... Learn about: Learning Processes, Skills and Training, Ms Office...
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