NVQ Sales and Marketing Distance and online learning

...COURSE CURRICULUM Call Centre & Customer Service Training Course Module One – Getting Started Module Two – The Basics (I) Module Three – The Basics (II)... Learn about: Call Centre, Customer Service...

...Characters and Concepts Lesson Three: Location and Backdrop Lesson Four: Story and Plotting Lesson Five: Writing Issues Horror Writing - The Course Lesson... Learn about: Creative Writing...

...scenarios of dealing with challenging customers and how to follow up with the customers once you have addressed their issue. Resolve customer complaints...

...Three – Establishing Your Attitude Module Four – Identifying and Addressing Customer Needs Module Five – Generating Return Business Module Six – In-Person... Learn about: Customer Service...

...service processes for maximizing customer satisfaction and establish excellent customer relationships. Gain a good comprehension of the... Learn about: Customer Retention, Customer relationship, Customer Relationship Management...

...Using Proper Phone Language Module Four – Eliminate Phone Distractions Module Five – Inbound Calls Module Six – Outbound Calls Module Seven – Handling... Learn about: Customer Service...

...Discovering Bootstrap can assist you to compose and develop mobile-ready websites. Additionally, learn to create a wire-frame for a website before beginning the development...

...What is Media Relations? Media relations Vs. Public relations Effective Ways of Media relation & Public Relation Media and Public Relations Module... Learn about: PR training, Media Relations, Public Relations...

...and entrepreneurs who wish to learn how to implement an effective customer service element in their businesses. Our course is conducted by leading experts... Learn about: Customer Expectations, Ms Word, MS Excel...

...on completion of the this programme working towards the level 3 NVQ in Sales. To complete the level 2 NVQ in Sales, you must successfuly complete both mandatory units...