NVQ Personal Development

...in this service for the benefit of both your customers and your business. Suitable for those individuals who wish to pursue a career in customer service...

...effective leadership & management. Develop & put into practice effective management techniques & processes that can contribute to improved Inspection reports...

...plan and aims to build team-leading skills such as allocating work and setting individual objectives. Suitable for: Ideal for those taking their first...

...required for being a freelance proofreader. Whether you are intending to do proofreading for a living or you simply wish to improve your knowledge... Learn about: Ms Word, Team Training, Skills and Training...

...It provides the knowledge, understanding and skills necessary for your management team to carry out effective management. Suitable for: This programme...

...at a practical level. Students who are accepted will study four compulsory modules, followed by six specialist units. The duration of the course is 6 months... Learn about: Team Motivation, Strategic Planning, Influencing Skills...

...Suitable for: Suitable for middle or senior managers. Suitable for middle or senior managers. Course review: This management NVQ, accredited by the...

...understanding of the nature, causes, symptoms and techniques for managing stress, at a personal and workplace level. On successful completion of this course... Learn about: Time management, Stress Management, Quality Training...

...understanding and skills your management team needs to carry out effective management. Suitable for: This programme is suitable for anyone in a management...

...associated services and managing, negotiating, training, evaluating and developing the service provision. You will develop appropriate skills and knowledge... Learn about: Negotiation Skills, Advocacy Skills...

...as well as improving their capability to direct and support others through organisational change. Suitable for: This qualification is suitable for managers...

...and want to improve your career prospects, then this is the course for you. The aim of the Distance Learning Equality and Diversity Certificate... Learn about: Human Rights Law, Equal Opportunities, Diversity Awareness...

...The course has been designed to ensure that all supervisors whether recently promoted or already in post, gain all the skills they need to become an effective... Learn about: Team Training...

...but the NVQ Level 3 Diploma in Customer Service gives students real-life, practical knowledge which can be applied in a business environment as well as English language support... Learn about: Decision Making, Business Plan, Customer Care...

...Course syllabus HOME STUDY YOUR WORK BOOK WILL BE EMAILED TO YOU SO YOU CAN PRINT OFF, WE CAN PRINT AND POST TO YOU BUT THERE WILL BE A £10 CHARGE Communicate... Learn about: Customer Service...

...service improvements Promote additional services or products to customers Process customer service information Contribute to the identification of...

...This is the benchmark trainer skills qualification for CIEH registered trainers delivering training that is not publicly funded. It is ideal for first-time...

...where a basic understanding of fire safety awareness is required. Learners who attend this course will be able to recognise that everyone has a responsibility... Learn about: Fire Risk, Fire Safety, IT risk...

...Course syllabus HOME STUDY YOUR WORK BOOK WILL BE EMAILED TO YOU SO YOU CAN PRINT OFF, WE CAN PRINT AND POST TO YOU BUT THERE WILL BE A £10 CHARGE Demonstrate... Learn about: Quality Training, Customer Service, Team Training...

...Develop interactions with advice & guidance clients. Interact with clients using a range of media. Assist advice & guidance clients to decide on a course of action...