NVQ Sales and Marketing

...Candidates gain their Customer Service NVQ 2 qualification through the preparation of a portfolio of work-based evidence to demonstrate competence... Learn about: Key Account Management, Customer Relationship Management, Relationship Marketing...

...developing and changing. It is suitable for candidates who are working in a customer service environment or who provide services to customers... Learn about: Key Account Management, Customer Relationship Management, Customer Service...

...for example sales or retail staff, staff working on service desks, call centre staff. Designed for staff who are responsible for delivering customer service...

...insights into the value of Google+ and explain how to take full advantage of it for your business and your career. With multiple interactive and engaging video lessons...

...and work based learning. Candidates gain their Customer Service NVQ 3 qualification through the preparation of a portfolio of work-based evidence to demonstrate competence... Learn about: Key Account Management, Customer Retention, Customer Relationship Management...

...such as in a commercial customer service environment. It is suitable for candidates who are aware of commercial or other pressures facing the organisation/business... Learn about: Customer Relationship Management, Relationship Marketing, Customer Retention...

...for example sales or retail staff, staff working on service desks, call centre staff. Designed for staff who are responsible for delivering customer service...

...Blogging is a great search engine optimization tool. This Blogging Course Level 3 will teach you the appropriate blogging skills, including the basics of blogging... Learn about: Social Media...

...a combination of distance and work based learning. Candidates gain their Customer Service NVQ 4 qualification through the preparation of a portfolio... Learn about: Customer Relationship Management, Customer Service, Relationship Marketing...

...developing and changing. It is suitable for candidates who are working in a customer service environment or who provide services to customers... Learn about: Customer Retention, Key Account Management, Relationship Marketing...

...but who also have to monitor and develop the quality of customer service given, and who may be in charge of their own department or team. Designed...

...which will help you gain referrals and reoccurring business .i.e. Re-mortgage requests. The Qualification you will gain at the end of your training...

...A visual merchandiser plays a critical role in the look, feel and culture of a brand. If visual merchandising is done well, it can create awareness whilst... Learn about: Visual Merchandising, Window Display, Visual merchandiser...

...such as in a commercial customer service environment. It is suitable for candidates who are aware of commercial or other pressures facing the organisation/business... Learn about: Key Account Management, Customer Retention, Relationship Marketing...

...The course is suitable for anyone who is employed in customer service environment for at least 12 weeks for 16 hours a week. NVQ Customer Service...

...to be employed in the customer service sector and understand the need for quality, customer-centred approaches in all sectors. The qualification covers... Learn about: Customer relationship, Quality Training, Customer Service Skills...

...the basic needs of customers by taking this Level 2 Certificate in Customer Service course. You will learn how to identify excellent customer service... Learn about: Customer Service, MS Excel...

...Typical job roles could include senior contact centre operator, supervisor and team leader. You will learn: How to develop personal and organisational effectiveness... Learn about: Customer Retention, Customer Relationship Management, Customer Service...

...level of confidence and ability to handle customer service issues. Customer Service: NVQ Level 2 Course Option Course Code E1-018 Start Date April...

...lessons, resources and assignments in your own time. Assignments are uploaded through your account and the process is easy intuitive. Our online campus includes... Learn about: Customer Retention Strategy, Customer Retention, Customer Service...