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Classroom-based Customer Retention NVQ
- NVQ
- Folkestone
- Different dates available
- 1 Year
...Typical job roles could include senior contact centre operator, supervisor and team leader. You will learn: How to develop personal and organisational effectiveness... Learn about: Key Account Management, Customer Care, Relationship Marketing...
- NVQ
- Derby
- Different dates available
...Your tutor will assess you using a range of methods, from written assignments to questions and answers... Learn about: Customer Relationship Management, Customer Care, Customer Retention...
- NVQ
- Broadstairs
- Different dates available
...include the following topics (which are mandatory units): Prepare yourself to deliver good customer service Provide customer service within the rules... Learn about: Customer Service, Customer Retention, Key Account Management...
- NVQ
- Broadstairs
- Different dates available
...Each candidate is allocated a personal tutor, offering guidance Course Overview The course is designed for people employed in a customer service capacity... Learn about: Relationship Marketing, Customer Retention, Key Account Management...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...Typical job roles could include senior contact centre operator, supervisor and team leader. You will learn: How to develop personal and organisational effectiveness... Learn about: Team Training, Customer Relationship Management, Key Account Management...
- NVQ
- Broadstairs
- Different dates available
...in a senior customer service capacity who wish to gain a nationally recognised qualification and study through a combination of distance and work based learning... Learn about: Customer Retention, Customer Service, Relationship Marketing...
- NVQ
- Folkestone
- Different dates available
- 9 Months
...You will study 2 mandatory units: Prepare yourself to deliver good customer service What will you be learning? The course is aimed at candidates who... Learn about: Key Account Management, Customer Relationship Management, Customer Service...
- NVQ
- Folkestone
- Different dates available
- 9 Months
...Understand customer service to improve service delivery and know the rules to follow when developing customer service, and 6 optional units... Learn about: Key Account Management, Customer Service, Customer Relationship Management...
- NVQ
- Folkestone
- Different dates available
- 9 Months
...developing and changing. It is suitable for candidates who are working in a customer service environment or who provide services to customers... Learn about: Relationship Marketing, Customer Retention, Customer Service...
- NVQ
- Folkestone
- Different dates available
- 9 Months
...You are unemployed and in receipt of Jobseekers Allowance (contribution-based) You are in receipt of, or are an un-waged dependent of someone currently... Learn about: Key Account Management, Customer Retention, Customer Service...
- NVQ
- Wolverhampton
...advice and guidance for the implementation of a course of action ·Assist clients through advice and guidance to review their achievement of a course... Learn about: Customer Service, Customer Retention, Customer Relationship Management...
- NVQ
- Wolverhampton
...The NVQ is aimed at administrators, receptionists and others providing support to clients and practioners in an advice and guidance service or context... Learn about: Customer Retention, Relationship Marketing, Customer Service...