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Classroom-based Customer Care NVQ in Kent
- NVQ
- Broadstairs
- Different dates available
...and written communication Remote support for products or services Assessments/Examinations The process of assessment requires the demonstration of skills... Learn about: Customer Care, Call Centre, Customer Service Skills...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...Income-related Employments and Support ALlowance (ESA) Income Support Working Tax Credit (your assessed household income needs to be less than 15,276 per... Learn about: Relationship Marketing, Key Account Management, Team Leader...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...LSC funded full qualifications have no tuition and exam/registration fees payable for 16-18 year old students. Certain courses may have additional expenses for materials... Learn about: Customer Care, Customer Retention, Team Leader...
Similar training and in other locations
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...A minimum of 42 credits are required overall for completion of this qualification. Mandatory Units Demonstrate understanding of customer service Demonstrate... Learn about: Effective Communication, Verbal Communication, Customer Care...
- NVQ
- Online
- Different dates available
- 12 Months
...differ Tailor your approach to meet various customers Understand the use of gestures and body language when dealing with clients Identify key aspects... Learn about: Customer Care, Customer Retention, Customer Service...
- NVQ
- Online
- 1 Year
...Studying this course will give you an over view of customer service in a business environment alongside other business-related career subjects like finance... Learn about: Functional skills, Customer Care, Customer Service...
- NVQ
- Online
- Different dates available
- 6 Months
...into entrepreneurial opportunities for individuals and businesses. NVQ Level 3 Diploma in Customer Services provides access to further study at Level 4 or direct to the workplace... Learn about: Problem Solving, Business Plan, Conflict Resolution...
- NVQ
- Online
- Different dates available
...This course will introduce students to basic cookery and customer care skills and help develop good work and organisational practices. It is suitable... Learn about: Food safety, Customer Care...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...Controlling anger, Dealing with criticism and Handling complaints. Unit Three -Reception Skills The following topics are covered: The role of the receptionist... Learn about: Telephone Skills, Skills and Training, Customer Care...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Learners must achieve all 8 credits from the two mandatory units. A further 20 credits must be achieved by completing a minimum of one unit from each of the four option groups... Learn about: Customer Service Skills, Verbal Communication, Effective Communication...
- NVQ
- Online
- 2 Years
...provides a route to Higher Education. Graduate Chloe Coxhill, commented “The BTEC Level 3 Hospitality Supervision course at Bournemouth College has really... Learn about: Food safety, Financial Control, European food...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...following topics are covered: Ethics and standards; Client confidentiality; Industry codes of practice; and Developing a client contract. Unit Two – Identifying... Learn about: Communication Skills, Quality Training, Customer Relationship Management...
- NVQ
- Online
...At the College we currently have exciting Adult (+19 years of age) training and development opportunities available; we are offering a full range of blended... Learn about: Customer Care...
- NVQ
- Distance Learning
- Different dates available
- 12 Months
...This Unit contains the following topics: Who are our current and potential customers, their characteristics and needs? Staff interfacing with customers... Learn about: Quality Training, Communication Skills, Skills and Training...